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March 2024 by Arkid B.
I highly recommend this auto service shop! Tito tony and his mechanics are easy to work with. Went there yesterday to get my car's Ball joint, pads and rotors changed, and one of the mechanics was able to adjust the height of suspension in an hour or less! They're very efficient and nice people! The prices are very reasonable but not expensive.
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March 2024 by Mischa X.
I would give zero stars if I could. I've experienced the most terrible customer service at this mechanical shop. I called the owner, Tony, to schedule an appointment to check the issues underneath my car. I explicitly told him that he needed to lift my car up with his hoist for the inspection. Tony agreed to that and set up the time and date for my appointment. On the day of the appointment, I called Tony to let him know I was about to leave, and he said OK. I traveled from Costa Mesa to Bellflower around 3 PM on Tuesday. The traffic wasn't pleasant, and it took me almost an hour to get there. I arrived on time, but Tony was busy and asked me to wait. I waited outside the shop for half an hour, then I asked Tony when he could inspect my car, which should have been a quick 5 or 10-minute job. He said I should wait a little bit longer. I waited for another 40 minutes. When I asked him again, he told me that all three cars on the lifts wouldn't be able to be driven that day due to extra work. He asked me to come back another time and then just said thank you without even apologizing. I wasted more than three hours of my time here for nothing. He should have called me when he knew he couldn't work on my car, especially since I had called him before driving to his shop. Since his wife didn't work there to help handle administrative work, Tony needed to handle the extra burden. If he cannot fulfill a simple appointment, why should people trust him to work on their cars, especially for complicated jobs like spark plug, timing belt, or water pump replacements? These jobs require disassembly and reassembly with many parts, and he could easily mess up the job. Maybe that explains why my old car wouldn't drive properly a month after he replaced my spark plugs. While his repair costs might be lower, the quality and customer service are subpar. I would stay away from this place with a 9-foot pole. People should also be aware of the 1-star reviews here, and I think they speak the truth as well. My review is absolutely true because I saved the text messages with Tony on my phone!
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February 2024 by Raymundo Pontino
Good mechanic all . The best in the west.
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April 2023 by steve zero
Great service on time great customer service they're the best
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February 2023 by MyOldCam FPV
Professional Toyota Technicians Come by They Can Do After Market SuspensionsServices: Body & Trim
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August 2022 by Danilynn Rivera
Left my car there for the past two weeks they change the day for my car to be ready. Like I have a family emergency and I need my car back.If my car isn’t ready by this Friday I’m going to bring it back home. Wasted my money for a new engine. Should of taken it to Toyota.Service: Engine repair
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August 2022 by jemell opena
Tony gets it done. Period.
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July 2022 by Karl Chinaski
Great service, my 2015 Accent is in tip top shape.Service: Auto maintenance
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June 2022 by John Lucero
I have been a customer of Mr. Tony since 2016 and I have always been served to my satisfaction. He is very honest and does a quick job of oil changes and break replacements. Thank you Mr. Tony & your staff for all the work you do.
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March 2022 by Mujahed Hussain khan
They are not good enough. They weren't able to find the fault, they don't see the problem through customer's pov.
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December 2021 by RADIO BOOMBA
The best
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November 2021 by CLIFTON LOWERY
Great place great prices
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September 2021 by James G.
Tony is the best. I take my '87 Camry to him for major repairs. It's a small and busy little shop so I don't want to waste his time on trivial things like oil changes. Parts can take time to locate for my car, so I usually have to order the parts online. Tony has been very accommodating with letting me bring in my own parts for the repairs and he just charges me the labor cost.
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September 2021 by Rom G.
I trusted my Lexus cars with Tony for years until he showed his real character around 8 to 10 years ago. Sorry this review is untimely, but it's better late than never. This review confirms Paolo B's bad experience with him. My other Lexus car was exactly the same brand and color as his but mine looked newer and shinier than his. I relentlessly kept my cars inside the garage and maintained them regularly even if there were no problems or defects. Many times after each maintenance, something went bad/wrong with my car even after I paid him for new parts that he recommended to change. He always recommended to update parts even if they were still working and completely functional. One day after I pulled my car out of his crowded shop for regular maintenance with several new parts installed, my car got stucked in the middle of an intersection. I called AAA and had it towed to Tony's shop, and to my surprise he told me it would cost several thousands to fix it, but told me I dont have to spend a dime. He offered me to buy my car for $300. If I won't sell it to him, he told me he will have to charge me each day my car parked in his shop until I have it towed out. I decided to sell the car to him for his asking price and heard him comment that he liked the stereo system in my car which is lacking in his car. He always made a comment that my car was better than his. I'm not sure if he kept his car or my car or both because I never showed up again after that, but one thing I realized that he kept on recommending new parts to be installed and still ended up non-functional according to his "un"professional judgment and taking advantage by offering to buy it at a very low price. Don't be fooled by his friendliness. It would cost you more in the long run if you are not careful and mindful of what his cockiness and arrogance try to recommend you.
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July 2021 by Jennifer B.
Mr Montero is nice and helpful. I think he is fair and doesn't overcharge. First time coming to this place as recommended and I will be back for sure. Continue the good work.
