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December 2023 by Patti H.
I highly recommend stopping in here before going anywhere else . Very nice and small . . Salesman Eddie worked with me . Pressure free . Helped make my decisions, easy and stress-free.
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September 2023 by Tee R.
Came here and when I first walked in couldn't find anyone working, but as I kept walking, I saw someone. He instructed me to what I was looking for. Eddie came over to help us and I definitely had a bunch of questions and he answered them all. Thank you Eddie for the great customer service and I am glad that there are still people like you with good cust svc skills. See u on Tuesday to pick up!
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July 2023 by Robert R.
Large selection and quality floors. The staff are very helpful and have a lot of knowledge about their products. Eddie helped us decide what to get when choosing our floor.
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June 2023 by Cat D.
Good selection, but pricey for my pocket. The owner was really nice and offered me a discount, but it was still high for me.
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June 2023 by Annonymous D.
I just bought over 350 sq foot of tiles from this place. Couldn't be much happier. Francisco is the man! Awesome customer service! I showed him pictures and he brought out several tile samples. It's better than going to HD or Floor and Decor. Thank you guys!
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March 2023 by Stephanie M.
I'm remolding our condo and I'm putting tile in the kitchen and bathroom floors. My contractor had recommended "Floor and Decor" and even tho it's a tile store I wasn't impressed with there selection and felt overwhelmed. Then I went to Home Depot another place I was recommended and they don't have much to select from , I felt so lost I didn't know where to go. I did some digging on Google and found Outlet Tile Center. Had great reviews online and they were closed by, though heck why not I'm getting closer to our start date and no tile. I already had a picture of the tile I was looking for and showed "Francisco" the person at the front desk. He showed me a few samples and one was exactly what I was looking for. As I talked to Fransico about my project and showed him pictures of my bathroom and my concerns with the tile I wanted because my bathroom was much smaller than the picture I was showing him. He gave me other options to consider. He was very knowledgeable and nice and would recommend this place 100% you won't find tile they have here at a Floor Decor or Home a Depot. Big variety, wish I would of known of this place sooner. Will be posting pics as soon as Im finish :)
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November 2022 by N S.
This place is the worst. They installed my new kitchen tile floor (before the rest of the kitchen was done) and the tile started to move and crack 2/3 months after. The installer was out sick and we had to wait for him to come back to "fix it". They came back to fix it and again, 2 months later even worse damage. I called the store (Francisco) and Jose, the owner, and they told me that the installer said that I directed him to install a thinner backer board...what?!? I asked for my money back since the entire job needs to be redone and they never called back. Run away from this place. It's not worth it. I had three other tile installers come in to look at the floor and they all said that the subfloor was not secured and they used too thin a backer board. The entire project has to get redone properly. Oh yeah and Jose has the audacity to say that their warranty is only one month (lol). These people are crooks - I wouldn't go to them as a last resort (you would probably do a better job doing it yourself). I am also in the process of reporting them to the BBB. Este lugar es el peor. Instalaron mi nuevo piso de baldosas en la cocina (antes de que terminaran el resto de la cocina) y las baldosas comenzaron a moverse y agrietarse 2/3 meses después. El instalador estaba enfermo y tuvimos que esperar a que volviera para "arreglarlo". Regresaron para arreglarlo y nuevamente, 2 meses después, el daño fue aún peor. Llamé a la tienda (Francisco) y a José, el dueño, y me dijeron que el instalador dijo que le di instrucciones para instalar una placa de respaldo más delgada... ¿¡¿Qué?!? Pedí que me devolvieran el dinero ya que todo el trabajo debe rehacerse y nunca me devolvieron la llamada. Huye de este lugar. Que no vale la pena. Otros tres instaladores de baldosas vinieron a ver el piso y todos dijeron que el contrapiso no estaba asegurado y que usaron una tabla de respaldo demasiado delgada. Todo el proyecto tiene que volver a hacerse correctamente. Ah, sí, y José tiene la audacia de decir que su garantía es de solo un mes (risas). Estas personas son ladrones: no acudiría a ellos como último recurso (probablemente harías un mejor trabajo haciéndolo tú mismo). También estoy en el proceso de reportarlos al BBB.
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November 2022 by Kololia P.
Large selection of flooring, and Tile. Eddie is of great help and knowledge . We've been going to the Outlet Tile Center for a couple of years!! Great Service!
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October 2022 by O M.
If you like being ignored by not one but 3 workers, This is the place! We waited for almost 20 minutes and said hello to 3 employees who ignored us completely . The store was not busy and were the only customers in the store. The women who was on the floor left to the back the second we said “good afternoon”. It was unbelievably rude and they watched us wait for help from the back for almost 20 minutes. We love supporting small buisness’s but definitely not returning.
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September 2022 by Denise A.
Excellent service (everyone in the store) and excellent selections. Love my tile and flooring!!!
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July 2022 by Scott Gorzeman
Lots of options and lots of displays for you to choose from including tile and flooring. There is inventory to wander through in the back. Competitive prices - see Eddie.
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May 2022 by Eliana U.
Francisco is patient and extremely helpful. I've purchased tile at the outlet tile center a few times and they have great prices and supreme quality.
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March 2022 by Jose “Jay” C
Very helpful, they finance if you need it. Great variety and they try to order anything they don't have. I came down from Vegas and they were great and helpful.
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January 2022 by Moses
My Family has been coming here for decades. The pricing is hard to beat. But it is the service and one on one attention that makes it the only stop when shopping for tile and flooring.Francisco is the gentleman who is a true profesional and hands down the very best in customer service. He guided us thru our remodeling process and the final result was outstanding!
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January 2022 by Cris B.
Francisco was very helpful through our whole tile buying experience. We went back about 7 times and changed our mind and each time he brought out a bunch of options to consider based on our pictures. He is not pushy at all, and instead gave us a good price and was very helpful with finding in stock tile, even things we needed at the last minute. My boyfriends family has been going to this tile place for decades now and we would go back again just for the excellent service and fair prices.
