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July 2023 by Allen C.
My wife has been going here for years before I met her.She introduced me to this company and I was very pleased with their service.Glad I made the switch. Will be back next year!
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March 2023 by CharRita Cox-Beaman
Honestly, I can't remember how long I've been going to Platinum Tax (maybe 20yrs) but I don't plan on going anywhere else! The Platinum team work very fast and have great communication skills when explaining your information back to you! Thanks Trina and the Platinum team!
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February 2023 by Eleda B.
Exceptionally great service! Trina and Angela are the best. I reccomend them to anyone.
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October 2022 by Sheila J.
Best In The West! Quality Services That You Can Trust! 20+ years or quality work in the community.
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May 2022 by Bernie O.
I have used platinum taxes for at least 15 years with no issues , this year i had an issue /delay in my refund , so i have reached out several ways , messages, emails& even fax notes begging for help no one from platinum will have decency to get back to me , i mean this is the irs we are dealing with , im stressed enough& in the past they have had great communication helping with questions , so disappointed !!!so unprofessional!!
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April 2022 by Whitney M.
Very very disappointed with my last experience. My mom and I have been going to Trina for our taxes for years. She was always kind and upfront. This year however we called, we were quoted a price, we were called back by Angela and we received our refund information and tax fee. My moms is what was quoted however mine was more. I didn't mind paying it I just asked why there was a difference in price. For clarification. As anyone would do if they didn't understand something. I was put on a long hold by Angela. She finally returned very aggressive telling me that I insulted Trina by even asking. She then went on and on about the rent for the building going up, I have a higher tax bracket than my mom, etc, etc.... I literally don't care about any of that. I simply wanted to know why my quote was initially the same as my moms and then changed. I did not argue the fee I just wanted to know why. After my engagement with Angela I even personally emailed Trina to apologize if she was offended (even though I think that's completely ridiculous) and I did not even receive a response. Terrible customer service.
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April 2022 by Prado R.
They are an awesome team and guided me to the right direction. Don't be fooled by other tax preparers like I was in the past. Will definitely recommend
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April 2022 by Dan S.
Very friendly and will go the extra mile to get all you deserve. Thanks again Dan Smith.
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June 2021 by Matthew Borba
Professional affordable tax service quick service
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March 2021 by Debbie C.
Trina and Angela are the Best!! I have done business with them for over 10 years now and they never disappoint. Thanks again Debbie Campanale