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December 2023 by Katrina Delos Reyes
Extremely inconsiderate of people's time. Had to constantly reschedule and confirm an appointment with their agent. Then literally an hour before the appointment I've been waiting all week, they say that they have a scheduling conflict? Why tell me that last minute and when I have put aside time for the appointment? It just shows their low priorities for new tenants. Very disappointed.
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June 2023 by Destiny Castillo
We've had a great experience these 8 months so far and love how conveniently close the schools, highways and stores are. The staff is great! Madelyn has been very helpful since the very first day we made the decision to move here and the maintenance team is wonderful. We've had a few things that needed fixing and they made it happen right away. My family and I really love it here.
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May 2023 by Lora P.
I have been a resident of the Sherrwood Apartment Homes for 22+ years. Yes, a very long time! Needless to say, the maintenance team is awesome and always delivers excellent customer service! Heri Fransco is one of the best we have to come work on everything we need. He has done multiple fixes small to big and does a great job. He is quick, knowledgable, friendly, patient and helpful with any questions I may have. Thank you so much Heri!!! Great job to the rest of the team. -Lora
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May 2023 by Mariah Torres
Management lady is racist and always finding something to talk bad about. I have never seen so many roaches. After fumigation three times....these roaches will not go away.they thrive here at this complex! Terrible and unhealthy environment for kids..or anyone. But that's just one issue. I have never seen so many roaches. After fumigation three times....these roaches will not go away. And the fact that everyone is giving a bad review for that same person says a lot like if she going to become any richer just being in peoples business . huskies are not “allowed “ due to policies but the management lady has a huskie they said every case is different. They litterly wanna kick me out just to take care of a huskies puppy for 3 days . Doesn’t even live here . Like people need to make sense . If a policy is a policy so therefore everyone should be on the same boat this management people are racist and are very discriminated people . Cuz I can simply give a personal reason and u won’t validated but if other person validate a personal reason she’s more than welcome to have one doesn’t make sense . Personal reasons shouldn’t even be valid if u guys don’t pay attention to personal reason don’t matter the situation they are in cuz if that’s the case then everyone can make a personal reason .
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May 2023 by Marchae W.
Living at Sherwood, is affordable with spacious units with maintenance always available. The staff are friendly and helpful... Anytime I have submitted a maintenance request I have received a prompt response. Whether it was changing light bulbs, replacing/removing furniture, or servicing the plumbing and electricity, maintence quickly and thoroughly ensured that I have an optimal living environment. Luis is a constant professional and a 1st class worker. He listens to your needs and handles. them immediately. Definatley knows what he's doing and does a great job. I appreciate all the great updates and repairs he has handled for my apartment.
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May 2023 by Melissa Mondragon
Giving them a 1 star bc it’s impossible to give a -5DO NOT COME LIVE HERE, LITERALLY A NIGHTMAREParking is horrible. Each apartment comes with ONE parking assigned to them. After that you gotta pay extra fees for a car Lift. And even if you’re paying for those you can’t have a visitor park there or they will tow it away! Such BSRoaches everywhere especially during the summer, careful cuz enter your home like every week or two. And they don’t do anything and if they do it still doesn’t help.Management lady is racist and always finding something to talk bad about.The laundry is a big NO NOThe drying machines don’t even work and the washers suck! And are both too pricey.For any little inconvenience they make you send an email and wait 24-48 hrs sometimes even longer. The gardeners wake you up daily around 7-8am ??
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April 2023 by Amrin J.
We've been living here for almost 7 months and it's been good. Liz and Madelyn who work in the office are always very helpful. The maintenance crew keep things nice and clean (when they can) can't control people's kids.
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April 2023 by Paloma R.
ROACHES EVERYWHERE! Outside, Inside, the laundry room, just walking outside you see ROACHES! You can clean your apartment everyday and there will still be roaches. This is not okay and illegal. Telling people to contact and schedule pest service they need to schedule pest services the whole building is the issue not individual units. I will be reporting them and it says you can get a lawyer. They have done nothing to rectify the issue.This place having roaches goes back years they have done nothing! I will definitely be finding out what legal action I can take and will move out as soon as i can. Do not move here you can alot less and live roach free!
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March 2023 by Karena Karena U
The rent is expensive and there are cockroaches at night scattering about but this was the situation when I lived in Los Altos in Long Beach as well. My only real problem/ complaint is the mosquitoes. I cannot go out even to the mailbox without being bitten. My legs are presently covered in bites. I am terrified of West Nile or this encephalitis from mosquitoes. I can't use the outdoor amenities because of mosquitoes.There is stagnant water somewhere. Although, I now live in a big beautiful new home with a 3 car garage and plenty of parking I’m in the IE and miss that location. It really wasn’t a bad place to live.
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December 2022 by Doug Rom
We moved in a couple of months ago. We regret it. The list of negative items is very long. I have never seen so many roaches. You can't walk out at tonight out side without stepping on them. The big ones are outside and the little ones inside the apartments. After fumigation three times....these roaches will not go away. Why should they?.. they thrive here at this complex! Terrible and unhealthy environment for kids..or anyone. But that's just one issue. Buts it worth mentioning there is really very little personnel to maintain this 100+ unit complex. These leads to terrible customer service. Looks the like the manager or prefers some kind of people. I have many examples. It's clear people have complained, wrote reviews etc. I guess upper management is choosing to allow this conditions to go on. They only good thing about this complex is a 9 month lease....My family and I are counting the days.
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December 2022 by Damon Jones
I'm writing this review to make sure that the world knows how amazing and attentive, Luis and his maintenance team have been for me and my family. Anytime we've requested any assistance with our unit, Luis and his team have delivered, above and beyond the call of duty service. Keep up the great work!
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October 2022 by jory knox
everyone is so lazy here leaving garbage around and food leftovers, my dog has gotten into peoples garbage and peoples food leftovers which are thrown into bushes where we cannot see only the animals can, and is now getting sick so often. It’s a really bad problem here and i am not happy with my stay so far
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September 2022 by Mikaela D.
Luis is very helpful. I accidentally locked myself out of my room and he was able to help me unlock my door ! They were also able to fix out car lift when oil was shooting out it it. The apartment does have some problems with insects. We did let the office know and they were able to help us with pest control.
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August 2022 by Douglas Romero
We moved in a couple of months ago. We regret it. The list of negative items is very long. I have never seen so many roaches. You can't walk out at tonight out side without stepping on them. The big ones are outside and the little ones inside the apartments. After fumigation three times....these roaches will not go away. Why should they?.. they thrive here at this complex! Terrible and unhealthy environment for kids..or anyone. But that's just one issue. Buts it worth mentioning there is really very little personnel to maintain this 100+ unit complex. These leads to terrible customer service. Looks the like the manager or prefers some kind of people. I have many examples. It's clear people have complained, wrote reviews etc. I guess upper management is choosing to allow this conditions to go on. They only good thing about this complex is a 9 month lease....My family and I are counting the days.
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July 2022 by Sean A.
Sunday afternoon why not go swimming because sherwood locked us out why? I am getting no answers from asking at my complex so hopefully someone will help explain why the pool is closed today no party posted no rules posted being broken at 1pm on a Sunday please explain how useful your 24 7 security is Mrs Marrisa
