U-Haul of Bellflower offers a variety of moving solutions for both local and long-distance needs, including truck rentals, trailers, cargo vans, and self-storage options. Customers have praised the staff for their exceptional service, particularly highlighting the helpfulness of Urusula and Raymond. Urusula helped to change negative perceptions about U-Haul, while Raymond demonstrated great patience and compassion, especially for first-time truck renters. The location is noted for going the extra mile, such as assisting with drop-off location changes and addressing vehicle maintenance needs promptly. However, customers are advised to be attentive to communication via text messages to avoid potential issues, especially regarding fuel charges and mileage. One customer shared a frustrating experience with fuel charges but appreciated the effort made by the manager to resolve the situation. While Richard Atkinson was specifically mentioned as a standout employee who genuinely cares for customers, some reviews suggest that not all staff members meet the same standard. Despite occasional challenges, many customers express a willingness to rent from U-Haul of Bellflower again, indicating a generally positive experience at this location.
Andy was very patient and attentive to his duties. He made sure that the motorcycle trailer was clean and ready for use. He also ensured that the check in and out process was as easy smooth as possible. Will definitely be coming back to this location for any future rental needs.
August 2025
Overall great experience. In and out with a 6' x 12' trailer.
May 2025
Avoid this location. Poor customer service from the very moment you walk in. You won't be acknowledged of your existence. Plus the staff was not friendly. I walked out and canceled my reservation. No one has time for that.
