November 2021 by Juan Rosales
Customer Service at this location is great!
October 2021 by Nancy Gandarilla
Costumer service was good. But the supervisor was totally unprofessional and sooo rude. She interrupted the guy helping me and asked what time was his next appointment he said 9:45. She looked at him and rolled her eyes at him and told him to hurry. I still didn’t have my question solved. I looked at her and asked her if she had a problem. She said she has a line and wants to hurry up. (4 people in line) I told her that his next appointment was until 9:45 so I still had 10 minutes to solve my passport situation. Mind you everyone in line has an appointment and weren’t complaining. She doesn’t know how to treat costumers or her employees. She wants everyone to hurry without them getting the help they need. She ignored me and walked away saying stuff. Like who does that? And she’s the supervisor. But in a good note met a man name Marty right outside the post office. He works for the post office such a sweet man. And what I could tell, everyone loves Marty. People passing by saying hi to him, honking at him to say hi. That’s the kind of supervisor we need. A Marty.
October 2021 by Lona Rios
These U.S. Postal people have helped me so much over the past few yrs.! Wow, they have been greatly concerned for my (and my box) benefit! Thank you, thank you, thank you. And I have seen them go out of their way for others, also!! ?
August 2021 by Zion445
They dont know how to treat the customer. They are being paid by taxpayers money. They are all arrogant. Especially the first big lady by the passport section.
July 2021 by Aaron Raby
This is getting out of hand! Thanks for delivering my package and mail and ridiculous hours risking my stuff to theft! This has been ongoing for the last two years or so. USPS is a joke!
July 2021 by Latasha Young
Carriers are unable to properly deliver packages. This has happened 3 days in a row despite me having informed delivery and receiving text alerts. The information about delivery is consistently wrong. Carriers should be required to take a photo to show proof of delivery. My packages have my full address and he keeps leaving in/at mailbox that does not have boxes for parcel packages. BRING IT TO MY DOORSTEP. What’s the purpose of providing my apartment number? LAZINESS!!!!!!
June 2021 by Jesse Silva
This post office is so slow and always loose my packages or gets delayed when USPS delivers. They always give me the run around. Everytime I ask if they can just hold the package so I can pick it up in person, they always say the package is with the carrier and us out for delivery and by the end if the day it doesn't get delivered. It's frustrating coming here.
April 2021 by Alexander Gomez
The absolute worst USPS ever. Don’t come here if you don’t want to deal with lazy and deliberately slow people who don’t care about helping you. There’s literally 30+ people in line and one person working as the rest just lounge in the back. Privatize the USPS!
April 2021 by Jason StreetTV
Seriously, the SLOWEST place I keep getting myself into. Every time I think it won't be so bad. It is!!! 15 mins and no movement. Drive to Lakewood. They are quick and awesome.. update. haven't moved
April 2021 by Susan Van Gelder
I went into this post office today to mail my passport renewal. I was a little nervous hoping that I completed the application correctly. When I walked up to the counter, Lloyd was friendly and asked me if I would like him to look it over. He works in the passport area so he’s an expert! I was so happy and felt it was my lucky day. Thankfully I did it right and left feeling reassured that I will get my renewed passport without a hitch. Thank you Lloyd, you made my day!
March 2021 by Olivia Prieto
I was in the Bellflower office this morning at 11:45 a.m. I had the best attention given me by one of your employees. Emily or Elisha, something like that. She pulled me away from the regular line to show me a couple of things I will be using in the future. She is most helpful. I just hope you can determine who she is. We used the scales and the automated system to conduct my business. Please see who was assisting the not-so-common transactions at that time this morning. Thank you for your time.
March 2021 by Robert Davis
Made an appointment was not taking care of until an hour later asked why and the response from the post maters was you just have to wait the service was not good at all I will drive out my way next time to not have to deal with bad service I would advise no one to make an appointment at this location even management is no help just sad you have to leave the city you live in to get better service smh
January 2021 by Kate Shepard
The url has so many pages yet I couldn't find a page to pay for a package that I wanted to send or a page to print a label, so after looking for over an hour I gave up and called the number they give to help you over the phone. After going thru several menus, I gave that up and went to the p.o. From the site, I knew that the size box I was sending would cost $15.50 for a 1 to 3 day delivery with priority mail. But when I got there, it wasn't $15.50 ...or $20.00 ...or $25.00. It was $27.70 for my little box AND it would take FIVE days to get there. Next time I'll go to UPS.
December 2020 by The Nurses Pub
Many delivery errors. The service used to be impeccable. I’ve had several issues with getting packages delivered properly
December 2020 by Itz Natz Wrld
Service could be better but thankful to have hard workers there!
