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March 2024 by Ajay Jorden
Car wash guy over charged me
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January 2024 by Ellie C.
I go out of my way to drive here to get the full service wash! I have a dog that sheds a lot, and it's such a treat to have them clean the inside. They leave it spotless, and even take care to clean the pet car seat cover. The full service is a fair price compared to other full service car washes near by.
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December 2023 by Bryant L.
Absolutely love this car wash spot. I always come here. It's very convenient being able to pay for my car wash while I pump my gas. The workers are excellent across the board. They even dry your car even with the cheapest car wash option. I really like the full service wash that includes cleaning/vacuuming the interior.
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November 2023 by Santiago tan
Okay so been meaning to try out. Got the full service wash. 34.99, thought I’d get a cleaned out car. Nope, for real, what a waste of time and money. So many surface not wiped, or cleaned interior and exterior. Mind you, I was one of two cars there, and car looked terrible. Would probably be worse, if they were busier. For the price, go somewhere else. Save your money. I’m heading back to Ducky’s
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November 2023 by Joe M.
I used to like coming to this carwash because it was convenient and wasn't ridiculously priced. I would usually buy the "buy two, get one free" deal and just choose the lowest tier car wash (no vacuum option). I decided to splurge and get the top tier car wash "buy two, get one free" deal. All was well and good and I got the first two washes with vacuum, wax, etc with no issues whatsoever. I went in for the third wash and completed the automated tunnel wash. I continued to the hand dry section and was about to exit my vehicle so they could vacuum and the attendant was perplexed. He said I had the basic wash. I went to ask the manager in the booth because I had the top tier wash. He refused to acknowledge that I handed him the top tier wash card. The only other issue that could've happened was that they gave me two top tier washes and one basic wash when I first bought the "deal" like week months prior. Either way, I felt like I was duped. I had been going to this place pretty consistently since they opened and always tipped the workers decent. I won't be going back though. Other reviewers mentioned the booth guy being kind of rude. There are two guys I have seen manage the booth. The large guy is the rude one. The younger guy that wears a hat is nice. Pros: quick, convenient, decent price (unless you get the bait and switch), and all the workers are nice (besides the large booth/manager guy). Stick with the basic wash for the best bang for your buck. Cons: the one rude manager. I don't expect the best customer experience for a quick car wash place. If the price point is lower for the service provided, I can concede to a lot of customer service expectations. This guys response though was basically "f*ck off!" There's plenty of other car wash places in the area. If you go and you buy the "buy two, get one free" deal, make sure you double check each card when you purchase. I'd also recommend to double check the card prior to redeeming the was at the booth. Maybe the two star isn't warranted because I don't recall double checking each card when bought. That's why I can't give a one star review since I didn't do a thorough check on my end. Plenty of positive wash experience's here with the one bad customer experience recently, but bad enough that I'm not coming back.
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October 2023 by James Peroulas
The staff thought they were being helpful by throwing out a piece of my car's interior moulding. I fished it out of the garbage and asked why they threw it out. "Oh, I thought you didn't want that." No apology was offered...
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October 2023 by Deepank G.
I came in for a full-service wash and clean. I could not get the car interior cleaned because I had kids in the car. The attendant reassured me that I could come in at any time and they would take care of it without any charge. When I did come in next time, not only did the attendants not believe me, they were rude! I tried explaining the situation to three different folks, but to no avail. They started by asking me for full charge, when I explained that I already paid for the service and was assured that it would be taken care of they laughed. Finally, they refused to take care of it and instead pointed me to the vacuum hose as a concession to do it myself. I realize its a small thing, but the establishment should not make any promises that it doesn't intend to keep.by
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September 2023 by David Starr
Wonderful car wash and professional serviceServices: Delivery
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September 2023 by diptonium
Great wash, would recommend
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August 2023 by T C
Haha auto wash so not everything (eg. Bird poo) came off, but it was fast and fun lol1 star off cuz they don't tell you about deals. So do your study online on promotions/happy hours/etc.
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July 2023 by Jean-Marc Boulier
Thoroughness could be improved be service was really fast and easy.
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July 2023 by Elaine D.
My car needed some needed a good wash. They did an amazing wash. It was half going through a car wash and they did some stuff by hand. I'd recommend coming here. Decently priced with good services.
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June 2023 by Larry D.
excellent customer service and execution. thanks guys! car still looks good 3 weeks later.
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June 2023 by Matt S.
Super rude service. How they stay in business is a mystery. Came in with my Range Rover for the complete detail today which is the highest detail they offer at $350. I asked the overweight Hispanic guy in the booth who looked to be the manager what is the process, he ignored me for approximately 5 minutes before I finally just got in line to get his attention. When I asked for the complete detail he said you need to make an appointment. At this point I am thinking, you couldn't have told me that before I got in line? So I simply asked if they can do it today & he said NOPE!!! His exact words. Absolutely UNPROFESSIONAL. He never asked would you like to schedule an appointment or when is most convenient for you like a normal human being. So I left. I ended up googling & found another auto detail less than a mile away in San Carlos called The Detail Center Auto Pride ( see pic below ). Soon as I pulled up they IMMEDIATELY started work on my car & did the full detail for $250! A hundred dollars LESS than Belmont Car Wash. Not to mention they were actually friendly and courteous when I arrived, unlike Belmont car wash.. if you need your car detailed I highly recommend you SKIP Belmont Car Wash and go straight to Detail Center Auto Pride in San Carlos, not only is it cheaper AND faster but they are friendly & courteous towards customers and won't ignore you.
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June 2023 by PE C.
Great service- team did a great job of a thorough cleaning in less than 15 mins. Car was sparkling and looked brand new
