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October 2023 by Allen Braun
Had to follow are lady Romi ?Great work and service.?
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June 2023 by Iman Eskandari
I have been coming to Mary since 2018, and she is so amazing, and always try to accommodate your needs. She has such a high work ethic and makes sure she delivers the best work and she always does! Everything is so clean and sanitized! I am very picky so Highly highly recommend her!
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March 2023 by Camila Schiavon
I always go there and Mary is wonderful! She’s very professional and I can recommend her services!! Last time she did an amazing job and I’m soooo in love!! Thank you Mary for always attending me with a big smile!!! ?
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January 2023 by Camila S.
I always go there and Mary is wonderful! She's very professional and I can recommend her services! Last time she did this amazing job and I'm sooo in love!! Thank you Mary for always attending me with a big smile!!!
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December 2022 by Jo V.
If you are looking for a nice, customer service oriented, clean salon and an overall relaxing experience..... I STRONGLY SUGGEST YOU STAY AWAY FROM THIS PLACE!! Mary, is totally unprofessional and the quality of her work is completely inconsistent. Although she has been in business for decades, she does NOT follow the most basic required sanitary nail salon protocol. Here's what I've observed multiple times, so it was not just a one off experience: * Does not change out or clean her tools (drill bits, hand files, etc.) between customers. * Dips customer's finger's directly into the jar the powder comes in. The exact same germ infested jar she dips everyone else's fingers into. Instead, she should be putting the dipping powder into a separate and disposable cup and throwing the excess powder out. This is completely against standard salon protocol and until I looked it up, I had no idea this practice was so dangerous. * Rarely, if ever, changes out her surgical gloves or even leaves her chair between customers. It's so bad that my last visit she had four of her fingers poking out of the glove she used with the last customer and was now holding my bare hand with. * Uses the same disgusting wet towel to wipe her table with from the previous customer. * Uses the same large fluff brush on hands between customers to remove excess powder * Bad ventilation. Smells like a chemical factory, because she refuses to leave either the front or back door open to air it out. * The salon is filthy and unnecessarily filled with mostly junk, dusty boxes, dying plants, tons of old polish and dip powders. Finally, Mary has no idea what customer service is: * Mary completely ignores you if you let her know she is being too rough and is burning or cutting you with her tools. She has pulled off the skin under my nails with tweezers, drawn blood when cutting with a cuticle cutter, cut skin with disposable files, and sanded my nail bed so far down until it burns. * Does not allow the necessary amount of time for the product to soak in when taking off acrylic polish. Instead, she overuses her electric drill sander to remove the polish before it is fully ready. * Mary's main objective is to get the customer in and out and make as much money as she can each day. She books her clients back to back. Which means, she is always rushed the entire time she has you at her station. * Does not give her customers her full attention. Rather, she is constantly stopping to answer her business (cell) phone, text back a client, and handwrite the appt. date into her large paper calendar the entire time you are at her station. * Becomes annoyed when being asked to put disposable thongs on you after your pedicure, which other salons always automatically offer. Again, always trying to save money at the customer's expense. Based on some of her negative reviews, I see I'm not the only customer who has had this experience!
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October 2022 by Molly S.
Mary always does a great job with my nails. I've come 5-6 times over the last year or so, and I don't plan on going anywhere else for my nails. Mary is communicative and creative -- she'll give me her ideas about what color(s) might look pretty and they always come out great! Would definitely recommend this spot to a friend.
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October 2022 by Mama E.
I love going to get my nails done by Mary. She takes her time to make sure my nails and toes look beautiful. She opens with any ideas and she makes it happens.
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October 2022 by Katherine W.
Very happy with my gel nails! I had come here once when we first moved to the neighborhood, tried a few other salons, and found my way back here. The quality of her gel nails is superior, and lasts 3 weeks without chipping! Last time she suggested a glitter/chrome top coat which was beautiful. This will be my new nail spot!
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September 2022 by Valerie B.
I loved my experience there Mary was so nice and I got exactly what I asked for! She also stayed late just to finish my nails and I've never been happier with my experience
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September 2022 by Nouls S.
Love Mary! Started coming to her a couple months ago;wanted more of a personal experience getting my nails done and I finally found her! Always remembers me and what I like, great conversation while I'm there and nails are always on point!
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July 2022 by Christine Y.
I love Mary! She always accommodating to my schedule and she works so hard to create the designs I want. She does dip so well but also has a steady hand and so so talented. I'm so grateful I found her and is close to my home :) Thank you Mary for everything!
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June 2022 by S N.
I'm happy I found Mary. I'm flexible with my schedule so she texts me to fit me in! That's a service that I appreciate! I love her available gel choices too!
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May 2022 by Lexa W.
I absolutely love Mary's work!! I have been going to her for a year now, & every time I leave absolutely content & blown away by her work. She is super gentle, takes her time, makes sure I'm comfortable, & ALWAYS brings my visions to life!! I haven't thought once about switching to another salon -- my loyalty lies with her forever!! Everything in the salon is very clean & well kept -- cleanliness is something highly valued here! She has amazing pricing, especially given that she resides in the Bay Area. Several nail colors to choose from, & great hours of operation. She nails it (no pun intended) every time with the shaping & any designs I may ask for. It's also a huge bonus that her personality is bubbly & amazing. Mary does it best!!!! If you have the opportunity, book with her!!!! She's a busy & hardworking woman so try to get squeezed in while you can! (; #bestnailtechever
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May 2022 by Sofia C.
Hands down the best nail tech ever. Mary is super sweet and she takes her time. My nails were painted to perfection. I asked for gel on my real nails and mary did not disappoint. She puts so much love into the nails, and it really shows in the way it comes out. I did not feel rushed at all, and she was really gentle in dealing with my nails. She was also super sweet, and the nicest nail tech I've had. 11/10 i recommend!!
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May 2022 by jenni k.
I was excited to come here based on the high reviews but unfortunately I didn't have a great experience. The woman- (not sure if it was Crystal) didn't write down I was booked for both a gel manicure and a classic pedicure so she asked if I could come again tomorrow for my feet since this was an evening appointment and she needed to go home afterwards. I couldn't due to my schedule so she said she would only do toe nail polish- which I was fine with. Mistakes happen, and she was apologetic which I appreciated. Her technical skills were great- my toes came out really nice considering how fast she worked. After she was done with my pedicure she asked me to go to the mani section. I was about to slip on my sandals but she told me to walk barefoot on the floor to protect my nails. Mind you, this wasn't the cleanest salon. And even if it was, all of the salons I've been to provide temp foam sandals to slip on - even to walk 2 feet... Images of what were under peoples shoes that walked on that floor still makes me cringe. At that moment ironically I felt like my feet felt dirtier coming out of a nail salon :S The mani was going ok but I couldn't help but notice how dusty and dingy the area looked which didn't make me feel good about the tools being used on me. During my mani, another customer came in and I realized- this was why a full pedi couldn't be done for me. She started rushing my nails and when I pointed out air bubbles on my nail she was a bit rude and said she would fix it. I've been rushed before, but with everything that happened leading up to that moment, I thought I was pretty patient and deserved a bit better customer service. The nails thankfully came out well, and I think she gave me a discount on my pedi which I appreciated. With all these reasons, I'm not sure I'd come back. I'm glad my nails look great but the experience overall was subpar and hope they will tidy up the area.... If I ever do give it a second chance I'd make sure to avoid an evening appointment so the job isn't rushed.
