-
December 2023 by Marci M.
I don't know why this Safeway has such a low rating here on Yelp. I think this is one of the best safeways that I have been to. It's big, it has many options of the produce that are normally not available at other Safeways, I can always find here what I'm looking for. Special thanks to their floral department, I ordered a flower arrangement and they did a wonderful job. It was beautiful and professionally done.
-
December 2023 by R W.
* There was a small price discrepancy between Safeway on-line and actual rung up ones at the self check out counter @ this store #1138, located @ 1100 El Camino Real, Belmont, CA 94002. * I'm NOT writing this for the small discrepancy; a female employee called Phatchariya, a lead or possible assist manager @ this location instead.* Phatchariya is disrespectful, overbearing, arrogant and condescending. Never makes a sincere effort listening and considering customers' comments, her condescension is rude and patronizing. * We have dealt with Phatchariya personally before; the story has always been the same, she's insincere, never listens nor makes any slight effort to satisfy customers' needs. We're deeply disappointed and unsatisfied with her whole condescending attitude and lack of customers' courtesy. Frankly, we're surprised to see she still has her job with Safeway!* Safeway needs to implement IMMEDIATE major corrective disciplinary action effectively so Phatchariya will not continue to damage Safeway's well established reputation anymore than already. Thank you!
-
June 2023 by Elizabeth I.
My first time here at this location.Its a nice store.I got a diet coke and a Starbucks drink.Rhe employees are really nice.I recommend this place
-
June 2023 by Cynthia M.
Discovered today that this Safeway is a CRV center. It's not on the website, bit they accept up to 20 bottles a day - not on Sundays or Mondays - at the Guest Services counter. I was happy to learn this.
-
May 2023 by Kimiko D.
So disappointed in these employees! A thief walked out with some booze and a bag of groceries- the Asst. Mgr. was checking me out and excused herself to go deal with the situation. I watched her confront the thief and tell him to go inside in which a confrontation began. He gave up the booze but then wouldn't give up the bag filled with groceries (he was in line behind me at one point so i know he didn't pay for them). Anyhow, a struggle began and that's when i went inside to alert the other employees that there was a situation. They kept doing their job, saying, it was store policy to let them go and there was nothing they could do. I get it - sign of the times but let's not throw our hands in the air and ignore wrongdoing- i just wanted them to support their coworker and show a united front so thief thief knows not to come back. Safeway management: please talk w/ your employees or hire security. Kudos to the asst mgr!
-
March 2023 by Ed C.
Safeway/Vons is my Goto grocery store. We were in the area of Belmont CA & short of a few groceries. So we came to this market for specific few items. Not bad for a small community! Clean looking, EV charger available on site & best of all many workers as well as self served kiosks!Way to go Safeway for such a provisions at the same time maintaining your service heroes!
-
February 2023 by Mauriceo Allen
Nice selection!
-
January 2023 by Gregory C.
I can verify this Safeway location has EV charging stations but only a couple of stations and they will likely be in use. If you are looking to get in and out, parking is a bit of a slog but this is a great location for picking up hot and ready meals and fresh produce. We came for some beverages and fresh fruit. Go to aisle 3 for adult beverages as it a bit daunting. Personally, I was impressed by the cleanliness and organization of the store. It actually reminded me of other locations based on layout. If you only have a few item, go to the fast lane as it can get quite backed up. Thanks for making this store a great experience to visit Safeway team.
-
December 2022 by Kim M.
This is just a review for Tiffany at Starbucks (I am pretty sure they are Safeway employees, but I could be wrong). She was so sweet and friendly this morning when I ordered coffee. I walked off to go shopping and she found me in the middle of the store to give me my "cash back" that I had already forgotten about when I paid. Truly appreciated her doing that!!
-
November 2022 by Josh G.
This review is primarily for the deli/prepared food section. I wasn't really expecting much from this place to be honest but at least I was willing to give it a try. One of the things I would often get here are the 8 piece fried chicken for about $9.99; was it good? Nope, but it filled that craving for fried chicken and they were massive portion sizes. I used to get my fried chicken fix from Krispy Krunchy till they raised the prices. At the prices that we're charging I may as well go to Jollibee for quality fried chicken. But anyway, that's not what this is all about. The fried chicken from Safeway has a thick batter and is more on the salty size I'm not saying it bad but it definitely fills an unhealthy craving and I don't judge if that's what you're into. One of the other things that also stick out are the rib tips. At an equivalent price as the half rack ribs you're better off just getting these. They're usually lathered in caramelized generic bbq sauce. Tbh it tastes like that Sweet Ray's BBQ sauce that you find everywhere but don't let that dissuade you from giving this a try. That tangy generic bbq sauce mixed with the fat from the rib tips combined is a match made in clogged artery heaven. Here's the unfortunate thing though....they rarely have these...seriously, what's the deal?! I tried coming back 4 times a week for 2 weeks and only found these once during that time. Now last but not the least, my most favorite thing the hot foods section would have to be the chicken wings. It's probably been a decade since wingstop had wings these size. Most of the wing sizes nowadays from most restaurants are the size of your pinky and some are overcooked and dry; not this place though. Surprisingly I prefer these over most of the wingstop throughout the peninsula with the exception of the San Carlos location because the wings from these other places just aren't the same as they used to be. The only downside is the lack of choices when it comes to sauces for these including bbq, buffalo, and salt & vinegar. Now hear me out, the smell from the salt & vinegar is so foul that it'll seep into your car for several days if you get this but it sure tastes the best out of all of them. Out of all the wings, this one tend to be more crispy over the others. The buffalo one is a close favorite for me because of the mild spice but what it lacks is that crispy exterior. The BBQ one...just don't. Don't even bother. Bland, SUPER dry, either soggy or hard depending on your luck....just don't. TLDR: Fried chicken - meh, but good enough for the price Ribs - skip them and go for rib tips Rib tips - so good yet so bad for you. Hmmm generic bbq sauce Chicken wings - big individual portions. Salt & vinegar or Buffalo recommended. Avoid the bbq ones
-
November 2022 by Peter K.
The guy working in customer services is rude and an disgrace to your store (slim to medium build, about 5'7", dark brown/black hair, glasses and some facial hair). He's served me a few times now and each time he treats customers as a nuisance and will roll his eyes or give similar behaviours. Why work in the customer service domain if you can't stand serving/helping people. Get another job dude. To the store manager, you are going to get a regional complaint soon and should address this before it looks bad on you too. Generally the staff at the store are decent and helpful, just this one guy is letting you down big time.
-
July 2022 by BayAreaNative 5.
This review and star is for Adam, at the customer service desk at 11:52 AM today! This is my favorite always go to Safeway but today Adam made my experience horrible. The lack of customer service, the rudeness was unnecessary. I was overcharged for an item, not once did Adam apologize and that's ok but his tone needs correcting immediately. He asked me what my club card number was, I told him do you mean my telephone number? He said yeah same thing with the most annoyed smart tone, well excuse me I know Safeway gives out those red cards and our club card numbers are on it, not phone numbers. He proceeds to ask me how I would like a refund... umm the same way sir. Please have management check Adam's attitude if he cannot do customer service, GET HIM OUT OF THE CUSTOMER SERVICE BOOTH LOL! He may need more training hopefully it is not a black thing he has going on. He was nice to the white lady ahead of me. Get use to blacks Adam we are here :) See you soon Adam and I hope your attitude is corrected!
-
July 2022 by Erica S.
I went in today to get groceries and as I was putting my cart away the guy who was putting the carts away was so rude for no reason. Told me to leave the cart where it was with an attitude and repeated himself again as if I didn't understand him the first time. Broke dude energy
-
June 2022 by Heidi W.
We went through the floral department to have our wedding flowers done. Mashid did an outstanding job! I am so impressed with her skills and patience (planning a wedding got a little stressful). The price was so reasonable and the bouquets were spectacular! Thank you Mashid for doing such a beautiful job!
-
May 2022 by Vero L.
This review is for the floral department: Today is Latin America's Mother's Day. This place usually has a good selection of flowers/roses, but not today. There were 4 rose bouquets available, all looked wilted and old. I went to ask the lady working behind the floral counter if they had any fresh ones, she said no. That if I wanted a better selection, to go to Redwood City. Considering that was out of my way, I knew I couldn't go there so I asked if she could at least give me a discount for the poor quality selection they had. She said they don't give discounts for roses (which is a lie because I know someone who used to be a floral manager at Safeway and told me they do). Anyway, I got no help from her and did not receive good service. Won't be returning here for flowers, I'll take her advice and go somewhere else. Very disappointed.