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April 2024 by Timothy Chklovski
Bathroom has been closed for week+ with no eta for reopening
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March 2024 by Arden Enright
They have the food that I paid for to someone else because they thought it was “up for grabs” with my mobile order
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February 2024 by David Cox
Been in twice now an hour before close and can’t get a hot coffee because they’re “cleaning” the machine.
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January 2024 by Dany Gutierrez
Super friendly and fast service..
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January 2024 by Myra D
This Starbucks was doing so good when I last came in to get a drink with a snack. Only now the services since New years Eve and today have been going downhill. It's like they hate working here but when I have seen another customer walk in here to get her iced tea they were most likely thanking her and wishing her a happy new year right in front of me. ?This is why I only come during the morning rush, whenever I'm in the area.This Starbucks in Belmont needs to do a better job at hospitality this is the second time in a week that I've been given the cold shoulder and for making me feel unwelcome due to their cold stair. The irony of some of the baristas working to serve people. ?♀️
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December 2023 by ROA Cellblock
Very spacious and accommodating. Excellent customer service and clean bathroom.
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November 2023 by Mark S.
Great for study. They don't honor there hours on Google Maps.Sunday 530pm close not 630pm.
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November 2023 by Kathleen Espinosa
Quick and friendly. Tasty
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November 2023 by Rhona G.
This is a nice Starbucks to enjoy a beverage. There are tables to dine indoor or read a good book or study as long as you don't mind the cafe background noise. Service was friendly at the counter to order. The barista was efficient that I received my order in good time.
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October 2023 by Yee Zhian Liew
Alfredo is super rude about customer service. I am asking to make it not too sweet and he said sorry I can’t do it. This customer service is so bad. Never come back again!
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October 2023 by Jen T.
I live a block away from the Starbucks in Carlmont shopping center and go a little further to this one every time for a few reasons. One, I worked at Starbucks when I was in college and this store knows how to make their drinks! I've never gotten a dead shot or been disappointed in a drink I've gotten here. Two, the baristas here are SO much more friendly. Three, my mobile orders are ALWAYS on time or even early. Hands down the superior Starbucks in this area. They definitely care and know what they're doing here.
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October 2023 by Rhonda C.
Love Starbuckies!!! Always great service and drinks!!! We appreciate them lots! Good food too!!!
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October 2023 by Isabella R.
I put in a mobile order at this location expecting it to be ready within 5-8 minutes according to the Starbucks app. It took me about 7 or 8 minutes to get to the store from the time I put the order in. I waited in the store for nearly 10 minutes waiting on my order because the baristas kept stopping to talk to their friend on FaceTime. There was one employee who was holding the phone and going around to each person to let them talk to whoever was on the phone. Not only did this slow down service, but the volume on the phone was so loud that everyone in the store could hear what they were saying. I was just trying to get my order that should have been ready and make my way to my job, but I felt quite annoyed at the service.
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October 2023 by Becky W.
I paid for almond milk for a reason. They made it with regular milk. I will now suffer all day.
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August 2023 by Stephanie N.
This is my favorite Starbucks. Food and drinks are always consistent, service is quick, and the morning crew on Wednesdays and Thursdays (specifically Regina, Nas, and Jess) are some of the friendliest baristas I've ever encountered. They greet every customer that walks in with a smile and after dealing with the San Mateo bridge during my morning commute that goes a long way.
