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March 2024 by Danica Sheets
Tony was very prompt and helpful
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March 2024 by Gary Takahashi
Good turnaround on walk-in service to repair a tire puncture. They were clearly busy, but worked in this small job in a relatively short turnaround. I had tires replaced on my other car before and the service quality was excellent.
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March 2024 by bicontinentalgirl
Tony was very friendly and helpful!
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March 2024 by Carl Flynn
Good service for my VW Tiguan
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March 2024 by Lynn Lei
Fast, cheerful and accurate
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March 2024 by Joe Gracie
They did a good job on the alignment and wheel balancing on my 2019 Corvette. The tech had to work pretty hard for the rear alignment specs and I got to watch.
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March 2024 by Brittany Silva
Very disappointed. Schedule a 10 AM appt for my chevelle to get an alignment. Waited almost an hour before going inside to inquire why it was taking so long. I was then informed they didn’t have the proper amount of shims for the job. So no one bothered to come tell me and instead let me wait and waste my time. I then called to complain to be told there was a teacher who needed her car done first so they handled hers and mine would be waiting. When i scheduledthe appt i let them know i would be with the car waiting the entire time so do not think i am dropping the car to be at your leisure. Still this happened, unprepared and unprofessional.Do not go here - very unprofessional
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March 2024 by Jen B
Had a bubble on a tire and they were able to fit me in to get new tires.
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March 2024 by Scott Powers
I stopped by my local Big O store to check tire pressure on my car.The first person that I crossed paths with was Craig. He was very friendly, greeted me with a smile and was more than willing to quickly check my tires. While checking themHe explained what to look for as far as wear of your tires. During this conversation I inquired about replacing the two front tires of my car as I always error on the side of caution. Craig took the time to find the tires and get them ordered. I was informed of their arrival and made plans to drop the car off for installation. The car was finished earlier than promised, and the entire transaction was friendly, professional, and prompt. Craig is a great asset to Big O Tires, and in a world of hurry up and wait, I appreciate the time he took with me.
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March 2024 by Trinity German
Craig was really chill and helpful with getting my dad’s truck figured out. Thanks dude!! ?
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March 2024 by michael
Replaced my tires, brake pads , and provided same general maintenance. Outstanding customer service, and I will definitely be back for future work.
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March 2024 by Scott Brennan
Service very knowledgeable, professional and kind. Store Manager is on it. I've been coming here for many years and will be for many more
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March 2024 by Pete Pampliega
Rob did a great job and very informative.
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March 2024 by Carlos Bonilla
I waited over 7 hours for my car. I went in for a simple tire change and wheel alignment. They claimed my car was “skipped” and reassured me my car would be next in line. Next in line lasted over 3 hours! Worst service I’ve ever received. All I got was a “We’re sorry” I will be contacting corporate and this entire franchise has lost a customer.
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March 2024 by Ashely Jones
Patched up a hole in my tire right before closing. $45 on the dot. The employees were friendly and inviting. Second car they’ve fixed of mine and still not disappointed! Definitely will come by with whatever I have next.
