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April 2024 by Helena M.
Thieves! If you go here be sure to get an itemized receipt, not once but twice they have double charged me. The first was a couple months ago, thankfully I reviewed the receipt, went in and she gave me a refund. The most recent was on 4/11/24, I didn't review the receipt until I got home, and boom, double charged! Have gone to the location twice asking for a refund and both times they told me to come back, today was the most recent. Will never shop here again; which is unfortunate because I used to go here a few times a week. I can care less about $3, it is an ethical issue now! Train your employees or get rid of the dishonest ones! Update: this has also been sent to corporate. Those location had multiple chances to make this right, it is not difficult with today's technology but they keep wasting my time like it is a joke.
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December 2023 by Kao Saephan
This gas station usually offer one of the better gas prices in the area, but apparently today (this morning) they had computer issues and had to close down. Just one of those inconvenient occasions. Also, the "hot" items are usually gone by rush hour. The store attendees confirmed that they stop making or putting out these items by 4 or 5pm. My question is, the gas stations closes late; why stop offering these items so early? With these inconveniences. I think ALL of the Chevron that has "Extra Mile" should get no more than 2 stars. 1 star if bad service.
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November 2023 by Starving D.
This gas station usually offer one of the better gas prices in the area, but apparently today (this morning) they had computer issues and had to close down. Just one of those inconvenient occasions. Also, the "hot" items are usually gone by rush hour. The store attendees confirmed that they stop making or putting out these items by 4 or 5pm. My question is, the gas stations closes late; why stop offering these items so early? With these inconveniences. I think ALL of the Chevron that has "Extra Mile" should get no more than 2 stars. 1 star if bad service.
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November 2023 by Liane G.
I purchase gas here biweekly and once or twice I have gone inside to buy water and have met a very diverse group of employees who have been nothing but professional, friendly and helpful. That said, I don't enter yhe store with an attitude or act entitled. Never met anyone who acted racist and if I had I certainly would not make a racist or ageist statement about anyone. I have not had any issue with pump speed or receipt printing. I can't speak to the cash payment method because I use my contactless payment method on my mobile device. I generally don't need a printed receipt because I do not need them for business travel. Since I value my lungs I do not smoke but I am aware that some people do, and that their proof of age is required just as it is for alcohol. The law requires asking for this and companies comply for everyone. These laws are to protect consumers, not harrass them.
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September 2023 by Annon Omus
Benicia needs to do better on hiring screening! The night attendant from Thursday to Sunday is just not ok, he smells like mildew, cigarettes and BO. His hands were VISIBLY dirty and he REEKS of alcohol! 3 times now I’ve come in around 12:30 and the guy smells like he’s 3 40s deep. I used the restroom and noticed empty beer cans in the trash! If that wasn’t enough a younger lady CLEARLY not 21 was buying booze and he didn’t ID her at all? Please have a word about drinking on the job with this employee and IDing people! I’ll be reporting this to corporate as well.
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April 2023 by james bon
Unprofessional customer service
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January 2023 by Joel I.
On January 13, 2023 at about 8:12am I went inside to get my receipt since the gas pumps don't print them out even though you see on screen "Printing" after choosing "Yes" to get a receipt. As I went inside the store there was a lady who was trying to do her job and was very nice but then there was a black lady standing on other side of the cashier that was trying to refuse service to me because I wouldn't say "Please" and "Thank You" and was motioning the cashier to not print out the receipt and started giving me a lecture as my receipt was being printed out after I got my receipt I started to walk back outside to my car and leave.
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December 2022 by Kyle Castro
SUNIL refused to sell me a simple lighter.
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October 2022 by robb rainville
Clean facility friendly cashiers it was okay
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February 2022 by Jay J.
Dear manager of Chevron. I just wanna let you know that Dana is a very wonderful worker. She provided me great customer service and I really really appreciate how she is so kind, friendly and amazing. People like Dana are rare in this world and chevron is blessed to have such an amazing compassionate person. 10 out of 10 stars thank you so much Dana I will return!
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June 2021 by Steven P.
I left Cash on the check stand after counting money for gas, I realized I left it 5 minutes later and returned to pick up MY Money! Brett and Jeet told me I had to come back on another day to pick up my cash as they put it in a "vault". Instead of them coming outside while I pumped my gas knowing I left it on the counter they lazily just put it in the vault and told me I need to return another day to receive it. Worst customer service I've ever seen. As a Customer Service Savant, I would chase down a customer to give them their money. But these idiots did not and now I need to waste gas money and bridge toll to pick up my cash later. Never giving this Chevron or ANY Chevron my money again. Thanks idiots!
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March 2021 by Carl F.
If i could give this place negative stars i would. Came in here not too long ago with a hundred dollar bill and was refused sevice because the currency was too long. They made me get change and spend 2.50 on a small gatorade just so i could pump gas. Fast forward, F*** this place.
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February 2020 by Cuong P.
I was at extra mile. Hardly no toilet paper. I asked the clerk. He ask some filipino lady. She came out with her cart talking about there's some already. I show her. She said it was plenty and saw there was no paper towels. I told her what if I run out mid wipe. She said it was plenty. I came out hand and face wet and made a deal about paper towel and went to grab some from where the coffee was. She said here's the paper towel. I told her to f*** off and she had her chance!
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August 2019 by Hard Rocker
Can use Apple Pay.
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July 2019 by California Life
So NICE PEOPLE LIKE OMG. Clean bathrooms and pump stations. Nice garbages. Nice dogs to pet for FREE.