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February 2024 by William
The 5-star ratings on the Fitness Superstore website speak for themselves. The service, from initial order through delivery, was excellent. In addition to getting quality equipment, their concern for customer satisfaction is genuine and is what sets them apart from others. I have previous experience with many companies in the used exercise equipment business and Fitness Superstore stands alone. If you have any exercise equipment needs, do not hesitate in purchasing from Fitness Superstore --- you will be very satisfied you did.
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February 2024 by Freddy Sud
Very good service from start to the end. They were prompt in response and also arranged very good team that came out to install and organize the equipment. Great place to buy fitness equipment from!
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February 2024 by Zack Charest
I would like to thank the entire team at Fitness Superstore for helping me make my full home gym a reality. The team was so responsive to all my communications and they worked diligently to find the best solutions for what I was looking for, down to the smallest details of offering equipment in matching colors and helping to find specific machines to fit the dimensions of my basement. I highly recommend Fitness Superstore for any gym needs!
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February 2024 by L Hernandez
Outstanding unit! Purchased a Refurbished Life Fitness Discovery SE3HD Arc Trainer with a 5-year warranty and waited this long (purchased (7/2023) to provide a review by design. The LF Arc Trainer I received from the Fitness Superstore in Benecia, California looks like it was never used before and is a BEAST of a machine. I couldn't be happier with the product the Fitness Superstore put together for me. Six months after use, no problems to report and hopefully won't have to use the warranty I purchased for it. The only minor issue I had is that I had to contact the Superstore on more than one occasion to get answers to questions I had for the operation of the unit (didn't come with an instruction manual). I know, I know, I could've looked it up online but nonetheless, we finally got everything worked out just fine and a very happy customer was the end result - customer service was great by the way! I use the unit on an everyday basis and don't know why I waited so long to upgrade from my old LF Stairmaster to the ARC machine.Thank you Fitness Superstore!
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February 2024 by Cartina McClattie
FF, be on the ball . I like that they do send out any material needed. They are willing to work with installers to get the job done if any problems occur. I love the challenge each different machine gives. Make me want to start back exercising ?
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January 2024 by V T.
I am a return customer. Purchased a set of their French Fitness bumper plates a couple years ago and have held up to my daily use and still remained in pristine condition. When the time came to purchase additional shipment for my expanding home gym, I didn't have to look much further. Skip the big box stores and go straight to the source! I highly recommend their French Fitness line of equipment which is fitness superstores own line.
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December 2023 by Sarah V
Fantastic experience ordering some new gym equipment for our home. Fitness Superstore was extremely responsive, the machine arrived quicker than anticipated and the installer was professional and executed perfectly. I would highly recommend them for all your fitness equipment needs. Definitely wouldn't hesitate to order from them again in the future.
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November 2023 by Mr Sandless Info
Customer service is exceptional! Love my machines and use them all the time. Great prices too!
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October 2023 by Jeff A.
They schedule a pick up of the treadmill at no expense to me and gave me a full refund. Very happy about the outcome!
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June 2023 by Leigh Ann Torre
I bought a home gym for Fitness Superstore. The staff was very friendly and they did a great job coordinating the delivery and assembly of the equipment. The price was great too. Once the system was delivered and assembled they followed up to make sure I was happy with everything. I would definitely recommend that you use Fitness Super store when looking for a home gym.
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May 2023 by justin summers
Bought the French fitness monster leg press and Fitness Superstore was awesome, saved hundreds shopping from them and everything came perfectly packaged and undamaged, great costumer service with the freight delivery and through and through impressed. Been using the leg press for a couple weeks and i don’t regret the purchase. Will definitely shop again from here if I need anything else big for the home gym.
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April 2023 by justin summers (skrillexbeats93)
Bought the French fitness monster leg press and Fitness Superstore was awesome, saved hundreds shopping from them and everything came perfectly packaged and undamaged, great costumer service with the freight delivery and through and through impressed. Been using the leg press for a couple weeks and i don’t regret the purchase. Will definitely shop again from here if I need anything else big for the home gym.
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April 2023 by Robert Williams
I ordered a specific elliptical, I know won't trigger my back pain. I messed up one aspect of the order online. I called and they made the changes quickly.The delivery went smoothly. They set it up exactly as wanted. I look forward to a lot of use of the equipment.Every aspect of customer service has been to notch and the equipment looks great.
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April 2023 by Gary W Smith
I purchased chin/dip assist machine for my home gym. Nolissa and I did the transaction. While waiting, Gino wrote with a better offer, and no additional cost. Of course, I agreed. Yesterday, the machine was delivered and installed. It is an excellent piece of equipment. During the waiting period, I worked with Nolissa, Cherry, Gino and the "Team." This is a great company. Customer service is the best!Fitness Superstore uses Home Express. Their delivery team, Sergio and Vicente, brought the machine up my very steep driveway and into the garage where they made the final assembly and adjustments. It works perfectly.Fitness Superstore rocks all the way!
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April 2023 by Rob W.
I have chronic back pain and long legs. Running puts my back into spasms, and most elliptical machines stride length is too short for me. The Precor AMT is one of the only machines that didn't cause me problems. I was able to order it online. Unfortunately, I ordered it with the wrong screen. I called the company, and they immediately responded and set up a way to change the order. They kept in touch to verify every step of the process. Customer support was to notch. They contacted me to verify the delivery time and date. They gave me a 1 hour window and actually showed up during that time. What a shock compared to other deliveries I have received. They say the system up exactly as desired. I couldn't ask for a better experience. If you are looking for high-quality fitness equipment, this is the place to shop!
