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December 2023 by Mara A.
If you want excellent auto repair work on your Subaru, Ackerman's is the place to go. Always professional and courteous. It is not like a meat market like some repair shops. Highly recommended.
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December 2023 by Kris W.
Ackerman's is the the best Subaru service in the East Bay. Bruce is always polite and professional and they do excellent work.
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November 2023 by Robyn H.
Bruce once again made the car repair experience easy and pain-free. He's kind, friendly, accommodating, honest, and doesn't over charge. He's earned my loyalty as a customer many times over. Thank you!
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November 2023 by Marshall Hampson
I recently took my 2011 Subaru WRX in for service and was thoroughly impressed by the honesty and expertise on display. Persistent issues had been plaguing my car, including a mysterious rattle in the steering wheel that had stumped two other mechanics. Not only did the team diagnose the problem as a loose bolt immediately, but they also resolved it on the spot without any needless delay.Moreover, a concerning noise from the clutch, which I feared might be the throwout bearing, was swiftly identified as a simple need for lubrication. In an industry where upselling and unnecessary services are all too common, their straightforward approach was a breath of fresh air.Their integrity and fairness stood out, reaffirming that excellent customer service and trustworthy mechanics still exist. I’m sincerely grateful for their exceptional service and would recommend them without hesitation.
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November 2023 by Mcfee Easy feezy
Absolutely it is my pleasure to have encountered your great services.I felt really comfortable and I feel that I can trust you so with that being said, I thank you so very much and look forward to doing business with you for all my Subaru mechanical needs in the not so distant future. Gracias ??
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November 2023 by andrew forsyth
Easily one of the best shops I've had for ANY of my cars. Bruce is always pleasant, well-informed, and helpful. They communicate so well about what's going on, what to expect, etc. I couldn't recommend them highly enough as a quality shop that delivers top notch service with zero fuss. Do yourself a favor and bring your cars to them.
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November 2023 by Roscoe Skipper
These guys saved me about $7800 in repair bills vs a nearby dealer. Car was overheating, coolant spraying from expansion tank and radiator. Dealer says I have a blown head gasket, requiring removal of the engine. Ackerman’s replaces the radiator cap, couple of hundred miles later, all’s good.Would have been so tempting for Ackerman’s to quote the same work, to get the cash, instead they looked at it with fresh eyes and did the honorable thing. They have earned my (and your) business.
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November 2023 by Petros Giannikopoulos
I have an older Volvo that was experiencing a range of issues, and everything was resolved quite efficiently. Outstanding service, very professional, HIGHLY recommend Bruce and his team. This place is a gem.Services: Electrical repair
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September 2023 by GRETA GEBHARDT
My 1991 Volvo 240 feels younger after being serviced at Ackerman’s! I trust his recommendations and they were able to do some minor repairs that my previous garage kept putting off. Friendly and clean. Highly recommend.
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September 2023 by Elisabeth H.
My 1990 Volvo 240 has been graciously cared for by Bruce and his team. Ackerman's is a professional, transparent, reliable mechanic that has been servicing my vintage car for the past 3 years. Bruce has a genuine, honest character that I fully trust, he patiently explains the problems and costs associated with the fixes to language that is easy to follow. If I was not selling my car because of a move, I would continue to use Ackerman's for as long my Volvo 240 lives (which is probably forever).If you are considering mechanics, save yourself the time and just go to Ackerman's.
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September 2023 by Tymon Manning
Bruce and his team are super kind, efficient, and very straightforward. I was having an issue I had raised three times at Volvo dealerships before, Ackerman's resolved it within a few hours. Really nice followup as well - highly recommend!!
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July 2023 by David Cowley
I made an appointment and took my Subaru Crosstrek to Ackermans for the first time. They were very accommodating and were able to diagnose and fix my front axle and suspension the same day. Definitely going back!Services: Steering & suspension repair
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July 2023 by Allan Santiago
The process of having my car serviced was simple from beginning to end. Their years of experience shows in their professional and understanding of Subarus. As a side note: the fish tank is marvelous.Service: General repairs & maintenance
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June 2023 by Jennifer G.
Really friendly service, thorough review of the bill at the end. And very timely! Their service will drive my future car-buying decisions!
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May 2023 by Jesse Markman
Finally done with dealership service, brought my 2013 Subaru Outback to Ackerman’s for a basic service. They performed an inspection, took care of the service items, and provided an estimate for work that would need to done at the next service.Was very pleased with the experience, price was reasonable, and the whole process was easy.Bruce and his team were fantastic. Will be bringing my Subie back here for its next service and beyond!
