-
March 2024 by jeanne ng
I requested an Ubuntu 22.04 latest stable version install.They did aGreat job in a timely manner
-
March 2024 by Justin Leo Zhao
Excellent service. The owner Sam was friendly and accommodating with fair prices. His repairs of my laptop were thorough and completed in a timely manner. Highly recommend coming here.
-
March 2024 by barbara henninger
American Tech is my neighborhood computer repair store and has been a great neighbor for many years. Not only does Sam, the proprietor, repair computers, I have also been able to buy used computers there over the years. I've never had a bad experience from this shop. American Tech, Berkeley is honest, reliable, friendly, and very affordable.
-
September 2023 by Zakir H Talpur
It was really an amazing experience at American Tech. I didn't expected that they will resolve the problem in such a short time. I highly recommend American Tech, Inc if you wanna get your laptop repaired in Berkeley.
-
September 2023 by Zafar Iqbal
American Tech's web design service exceeded my expectations. They created a stunning website that perfectly represents my business.
-
June 2023 by Yumi Nakao
Our company has been working with American Tech over 5 years. Sam, the owner, is knowledgeable, friendly, and very easy to work with for us who are not tech savvy. He is patient enough to learn our needs to give us the best option to go with - his work is always tailored to each customer. We are very happy with American Tech!
-
May 2023 by Kelle Thomas
Sam’s very helpful. He does a scheduled maintenance on our computers. Highly recommended!
-
May 2023 by Harvey Garn
Helpful, cordial, flexible and fair price.Oh yeah. He fixed my problem also.
-
June 2022 by Ann S.
Sam was great, I called him with a problem I was having with my email and he went right to work on it when I arrived. He resolved it in a little more than half an hour and charged me $69. My friend told me he's gotten her out of a number of pickles and he did it for me too.
-
May 2022 by Tyreka Bonnell
It was great. Friendly service personal staff.
-
March 2021 by Angela
Good orices, good advice.
-
November 2020 by Cristhian A.
We are going with Four Stars because although there were a lot of things I could write to the contrary, I want to focus on the positives, while still maintaining a productive insightful review. Also, this review was meant for last year. I took my broken MacbookPro screen in for replacement in early November 2019 but had to call, on my own, to check the status after a full month of no word from American Tech Inc., it seemed as though my laptop was on the back burner and they probably had a lot of other projects ahead of mine, which makes sense with such a small operation...I am assuming and thinking they might also only have two employees....tops...so there's that. I obviously wanted to have my laptop back asap and needed it, since I had been using my work computer which has many limitations because its a company computer. But so, I called them and once I pointed out the amount of time which had elapsed since I had dropped off my laptop, they seemed quick to get the project started but also confused as to how much time had passed...without me calling? As if that was my sole responsibility? I didn't want to be a difficult customer, especially as this was my first time as patron to them....but a whole month without a status update for a broken screen? But here is the kicker, once they finally started work and after a month, aaand after I had called them out on the time elapsed...they called me to tell me that screen I needed to replace was actually going to be $250 more than what I was originally quoted...."ok it's a Mac...that makes sense...i guess..but this should have been a call that was made early on?" was my thought and what I told them. I was upset by the new price but mostly by the amount of time it took to notify me. But I recognize this is a local business so I said you know what, how about this? You refund me and I take my money else where? Right? I mean I won't write a negative review or anything like that, just refund me and we can both move one. What I appreciated about Sam was his ability to recognize that they were in the wrong here, and mind you I was being very accommodating, after bartering with them I thought you know what lets just cut our loses. Sam found a cheaper Mac screen replacement, that was used, and was able to pay the difference...mostly because of the amount of time I had already waited. It might have taken upwards of a month to finally get my computer back but I did.....it was eventually stolen from my parked car in Golden Gate park, but I still appreciate that I was able to get it fixed and American Tech does have their heart in the right place. If you're looking for a more reasonable and personal experience, go here, but also bear in mind they are a smaller operation so you, as a consumer/customer, will need to practice patience but in the end it's worth it.
-
March 2020 by James Reager
It’s a bit of a risk paying for this service. They’ll just do what is most likely to fix the problem even if it’s not a guarantee and still charge you.
-
February 2020 by Catherine T.
This place sent me home with the wrong computer. What?? Did they lose my computer? What does this mean?
-
October 2019 by Jack H.
Front desk person was super nice. But that was about it. Whoever is doing the actual diagnosis was simply not competent enough to recognize the real issue of my laptop, which was just a loose cable. Wanted to charge 170(on top of the flat rate of 69 plus 30 dollars for priority) for a whole replacement of pretty much everything. So I took my laptop to another repair shop instead(don't wanna say the name but it's only like a block away) and they fixed it in less than 4 hours and only charged 120 bucks. So I basically wasted 2 days and 40 dollars here when I could've walked an extra block to the next repair shop and got it fixed right away. Wouldn't recommend. The two stars I gave was solely for the front desk person otherwise I would've just given zero stars.
