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March 2024 by Rene Gordillo
DON’T EVER TAKE YOUR CAR HERE !!! I had a terrible experienced with this place , they are liars , dishonest, make excuses why your car is not ready , they tell you your car it’s going to be ready at a certain time and when you go to get it it’s not ready that happens daily , my car was supposed to be done in two days and over than 2 weeks passed and finally after so many complains they did the work , but they didn’t do everything they said they were going to do . They initially didn’t the job correctly, they put the wrong bumper and that bumper was defective!!! I have no words to explained how horrible they are , and the most frustrating part is that they don’t care about anything . Too bad there are business like these . GEICO needs to removed them from being a vendor .
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March 2024 by Ceci G
Stop, DO NOT TAKE YOUR CAR HERE. THEY TAKE WEEKS TO RETURN YOUR CAR AND ARE FULL OF LIES ON WHY NOT READY. AGAIN , WORST COMPANY EVER. I DONT KNOW HOW THEY ARE STILL OPERATING. ! Awful awful service. They deserve -0!!!!
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February 2024 by Karen Davis
I took my car in for MINOR damage repair. I was backed into by another driver, which resulted in a few cracks to the paint on the left side of my rear bumper. Her insurance, Geico, gave me a choice of body shops. Because of its close proximity to my home & Enterprise car rental, I chose Berkeley Wright’s Automotive.I took my car in 2 weeks ago and STILL don’t have my car back! When I took the car in, they had me fill out paperwork on which I requested to be notified when the car was ready for pick up, but it never occurred to me that it would take this long for those minor repairs! I called after the car was in for a week and was told it would be ready this week because they had to order a bumper. I waited this entire week, and still heard nothing so I called again, and now they say it’ll be next week! When I questioned this they said the supplier keeps delaying the delivery of the bumper. Really? Why didn’t they give me a call to let me know?I’m unable to comment in the quality of their repairs because I still don’t have my car, but their customer service leaves something to be desired.
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October 2023 by Xuan Jiang
One hundred percent no!!!!!Hold my car for 1 month without doing anything.And then after one month, they started doing thing. Finished 50% of what they promised and returned the car to me with scratches everywhere
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September 2023 by Stephanie Williams
More like wrong, wrong wrong, not wright. Even though this is a Geico recommended place please don't take your car here. It was supposed to be 2 weeks for my car to be ready, but it took 2 months, with constant lies of it will be ready tomorrow, no Friday, no Tuesday, no Friday, no Friday and so on an on. Constant lying. And then the work was shabby, came a loose the first day, then fixed it and it and it's still not right. These people have no regard for human beings. My worst experience ever. YOU HAVE BEEN WARNED.Service: Body & Trim
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August 2023 by Jasmine Dash
Nicole the air head at the front desk is always giving the wrong information about your car. I returned my rental cause she said my car was ready turns out a week later my car still isn’t ready and I’m carless. Go to a shop that is more organized and honest about your repairs.
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June 2023 by Kevin Fong
These guys are on par with Cooks collision which is saying a lot. I have several old classics, and took a couple to Cooks for work. They were very good, but they were expensive. On a friend's advice, I brought my third collector to Wrights Auto. Dave, the owner meticulously went over the car and explained what he would do, and what he recommended. He even recommended a higher quality clear coat for my car, stating that it would be shinier and more durable, all for the same price. One of the body guys there was "old school" and was able to straighten one of my fenders without bondo! Now that's talent! Manuel, the foreman, called me in a week to tell me the car was ready (it was a "complete" with minor body work, so it took some time). When I got there, it was buffed, washed and ready to go. Manuel then greeted me and told me to let the finish cure and bring it back in 60 days so he would "detail" it to give it a final gloss, all included (no extra charge).I have since brought my last car to them for some additional work. Again, same service and same quality! Wrights is a fantastic find... a hidden gem!Thanks Dave and Manuel for a great job on both my cars! I get thumbs up and compliments from a lot of people about my cars.Services: Painting
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June 2023 by Kevin S
I’ve taken all my vehicles here for over 10 years. From oil changes to body work. Always reliable, trustworthy and well priced, plus easy/clear communication. This is the only place I recommend to all my friends. Highly recommend!Services: Air & cabin filter replacement
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May 2023 by R Ritt
I’ve been going to Wright’s Automotive for years and could not be happier. They have fixed everything from broken air conditioners and faulty alternators, to overheating and collision damage. What I can’t overstate is that I appreciate their honesty the most. I know that when I bring a car in that they find and fix the actual problem and don’t inflate the issue to jack up the price of repair. That to me is very important. I have never felt taken advantage of or left wondering if the repair even needed to be done in the first place. I trust them enough to not only bring my cars to Dave, but also those of my wife, kids and even my Mom. That’s because I know that I’m going to get good service, skilled repairs and a fair price. Twice, I brought my son’s car in for collision damage, they worked seamlessly with the insurance company to get the job done which meant I didn’t need to waste my time arguing with my insurance.My only complaint is that the shop is located in Berkeley and not closer to where I live. The fact that I’m willing to have my cars towed to their shop or drive it all the way in for routine maintenance is a testament to just how much I value their honesty. I have referred them to numerous friends and coworkers because of my absolute faith in their service. A big thanks to Dave, Manuel and everyone a Berkeley Wright’s Automotive, I sincerely appreciate all your help over the years!Services: Transmission
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May 2023 by Kim Werth
The owner/operator is as honest as they come. He didn't make any promises he couldn't keep and he didn't suggest any work that didn't need to be done. The shop is clean and the staff is friendly. Going without your car is hard. It's easy to be angry, so this place made the experience a little easier to deal with. It'll get my business again.Services: Body & Trim
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May 2023 by Janet Martorano
We have been taking our cars (especially the cars our kids damaged) to David for almost 25 years. Each time we received our cars in better condition than they arrived. We have always experienced personal and prompt service from David and his Team. We will always be loyal customers.Services: Welding
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May 2023 by Prashant Adhikari
I had an appointment to get service in this bodyshop after i had an accident. But it's been almost 8 months. I still need to go several times to talk about the defects and not proper work so that I am having issues all the time with my car. And they are just not gonna make it easy. They take a lot of time to fix the things. I call several times and they make excuses. I went to them and they say that come this day that day. Not a good work. They don't care about nothing. Worst experience ever got.Services: Body & Trim
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May 2023 by Shelby Memmott
The service at this facility is highly satisfactory. I enjoyed communicating with the owner, Dave, because he was unequivocal in what needed or had been done. I would recommend this body shop to anyone and everyone needing work done on their vehicleService: Oil change
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May 2023 by Richard Gok
The manager who is in charge name Dave is totally fair with pricing and excellent work. When my vehicle left the shop, it was like brand new. They even did extras and no charge.Services: Body & Trim
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May 2023 by Teresa Beglinger
Professional, and they were able to assist my needs expeditiously. They met all my expectation and more - thank you you guys were awesome!Services: Air & cabin filter replacement