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August 2024 by Abigail Yohannes
I never leave a review but I felt like this pharmacy’s exceptional service and environment has to be expressed in anyway possible. I had a great experience during my externship at this pharmacy. The pharmacy manager Joel is an amazing pharmacist who would always go above and beyond to help customers. The stuff in general are so great. I have witnessed the best customer service and readiness to make every customer’s experience better. Highly recommended pharmacy.
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October 2023 by Nicholas McKoy
It's a mess here. Send your prescriptions elsewhere. They ran out of my medication and told me to come back next day. Next day they were so understaffed the pharmacist could not review my medication with 2 hours left before close. This is not a medication I can go cold turkey on.What they are doing is very dangerous. Stop using this location now.If you absolutely need to get you prescriptions here, do it in the mornings.
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September 2023 by LVG MCF
One star is too much for them. They moved their open time with no notice it before.
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August 2023 by Will L.
Worst pharmacy EVER.. Waited for days to get my prescription.. to finally be told they can't dispense my prescription because my doctor office is in Santa Monica.. ask the Sean (manager pharmacist) to cancel my prescription in order to get my prescription dispensed somewhere else..Sean flat out refused..plus he calls security on me for demanding for him to cancel my prescription order. Avoid..FYI The assistant pharmacist cancel my order..after Sean was demanding for security to escort me out..FYIAvoid Sean
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August 2023 by jules l.
I have found the people working at this pharmacy to be extremely helpful, supportive, accommodating, and quick to fill a prescription on the spot. They have even helped me identify the proper way to get my insurance to cover a medication I need that is being denied. I have appreciated their expertise and consideration. I have used many pharmacies in many cities and this one has been a particularly outstanding one.
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July 2023 by ira marlowe
They need to state in their hours that they are CLOSED everyday between 1:30 and 2:30. Really frustrating to arrive there and learn this. Otherwise a great pharmacy.
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June 2023 by May K.
I love my pharmacy ! I recently had to switch over as the previous wait for prescription fills could take as long as 2 months? This place will have it ready within a day and they are open on weekends and into the early evenings. Plenty of parking and the staff are very helpful and kind!
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June 2023 by jeannie kohl
Friendly neighborly service
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May 2023 by Fernando S.
Very bad customer service. The store is really nice but unfortunately the workers at this pharmacy clearly lack of training. I recognized this lady that used to work at a Walgreens pharmacy at Gilman St. She is very unprofessional; I think that she doesn't clearly understand the service that she is supposed to provide. Today, I saw her sarcastically laughing at this elderly person that was picking up her medicine. I had to stare at her face for a few second for her to stop laughing, very sad experience that is not easy to describe with words. Sadly, it is not the first time that I noticed her wrong behavior at CVS and Walgreens.
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April 2023 by Rachel Bloch
My favorite pharmacy in Berkeley. Helpful and above and beyond.
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April 2023 by Jason Toy
Great service with attention to details. Pharmacist and staff make sure orders are accurate. Also got vaccinations here which did not hurt at all.
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March 2023 by pete w.
Oh man what a sad experience I had at this cvs inside my local target. Purple haired manager guy was seriously passive aggressive on the phone. I figured it was a series of misunderstandings so later in the day I went into the pharmacy to talk in person and try to de escalate the situation. Here is what I encountered. He spoke over me, just like on the phone, announced my medical condition loudly enough for all to hear, and gaslit me about our earlier interaction - completely changing the accuracy of my statements and the account of his unprofessional behavior. I tried to say "let's just agree to disagree" and maybe try to end it amicably, but he bugged out his eyes at me, stood his ground and acted crazier. I walked away while he continued to berate me from behind in front of my community. Yikes. Lol. Personally I can live with this but I feel sorry for any and all people that have to work with this human and interact with him on a daily basis.
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February 2023 by Andre Sandford
If I could rate this store a 0 I would. The staff here is very rude and never communicate positively. Think twice before spending your money hear.
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November 2022 by Marianne C.
Today I had a COVID booster at the CVS on University Ave. I've never had prescriptions filled here, so I can't speak for their service in general, but I can definitely speak to my experience getting boosters. On the positive side, there was no line and almost no wait time.On the negative side, the young man who helped me was clearly overburdened and impatient. He jabbed me so quickly and forcefully that my deltoid muscle twitched involuntarily. I don't knows what kind of training he had to be giving injections, but his technique left a lot to be desired (I'm a nurse). He did put a bandaid on the injection site but was in such a hurry he didn't notice that the bandaid was folded over. Given my experience, I would definitely suggest another CVS for boosters.
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October 2022 by Tyler Smith
Do not try to get a flu shot here. We had an appointment for 5pm, but they made us wait close to an hour. Others who were waiting said this is normal, but they still come because they live across the street. If you have other options, try them first.
