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September 2024 by Davoud Kermaninejad
It’s fun to walk in this store if you want to have a laugh at how incredibly expensive everything is. Sure the Herman Miller Eames chair is an iconic piece, but nothing is within reach for *most people* here. Also 9 times out of 10 the staff tends to do a good job of ignoring you so maybe they don’t need to make too many sales. 🤷🏽♂️
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December 2023 by syed nazir
I used to work as a contractor for XPO logistics for DWR..
CHEAP made FURNITURE! Selling way over price it's rip off big time . I seen it first hand how cheap the quality really is and durability total rip off.
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June 2023 by Pete Ryan
I'm not sure how you're supposed to buy anything here - the staff seem to only speak to each other and never acknowledge your existence.
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May 2023 by Jill Lyons
Not sure where to begin, the customer service, follow up is so bad that I can't even try to give them business. Even with having my email address, phone number it seems that no one can follow up nor do I feel valued as a customer, don't you want my business ? If I was the store manager or regional, I would have a deep dive into how they are tracking and following up with clients. Blaming another co-worker is not acceptable and then to continue to drop the ball with not following up is a disgrace. Looking for another retailer to purchase from.....
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February 2023 by Alex D.
They shipped our sectional with one incorrect piece, and then shipped the same incorrect piece a month later, then shipped the same incorrect piece two weeks after that but caught it when it was almost here. We were then told we'd have the correct item delivered within two weeks which never happened. We followed up and had to wait 3 days for a response to be given no timeline or eta. Not one time have we seen proactive customer service. We've never gotten a phone call, always have to call them. We only get emailed responses at nearly 6pm when it's impossible to get any follow up in on the same day. To say that I hate design within reach is an understatement, but dealing with Fox in particular has been miserable. Zero sense of urgency, treats us like this is on the bottom of his list and hostile on the phone.
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January 2023 by Henry S.
I couldn't tell you anything about this store. My wife and I went there to try out a few herman miller office chairs. No one paid attention to us. After waiting for a while, we left. We ended up buying office chairs from steelcase .
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December 2022 by Darci K.
Design within reach is one of my favorite go to stores while I'm shopping in the Berkeley area. Yes, this is an upscale Store, but even as the name of the store implies many things are definitely within reach! As a Hermann miller, faced store, you know right off the bat that anything you purchase is going to be of superior quality, not to mention having a great warranty to go along with it. The staff is always so very welcoming and friendly, and my recent shopping excursion was no exception. If you're not familiar with the work of Herman Miller, I implore you to explore each and every piece. The Eames lounge chair is my favorite! Plus, I love the fact that this chair is also made for taller people such as myself. When you sit in this chair, it's like sitting on a cloud. You'll feel absolutely warm and fuzzy. They also offer a variety of sit and stand desks that with a push of a button, can be adjusted for practically any height. This is absolutely spectacular, especially with so many people working from home these days. You definitely should consider this desk for your home office needs . A big thank you to Lisa and her staff for helping us out recently with our purchase. We greatly appreciate you answering all of our questions, and for bringing your knowledge and expertise to the conversation in order to help us make a decision.
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December 2022 by Morgan Brown
Love this companies glassware and home goods. Great space to get inspirations and unique items for your home.
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August 2022 by ashley leahy
Love this brand and shop! Got a bunch of small items: crates/plant hangers/hourglasses/candles plus a coat rack for a client. The perfect place to finish a room! The staff was really helpful and even recommended a few items not in store that I was able to have shipped to me. A great experience overall and I'll be back :)
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August 2022 by J R
We ordered a mags corner sectional back in Sept 2021. It is now May 2022 and we have yet to receive it. We sold our previous couch months ago based on the promise that our sectional would get here in December. Then it was pushed to February. Then to May. And most recently to June. I understand there are supply chain issues happening worldwide but how does an item get pushed back so many times without any true update of where in the process it is. We are now couchless and waiting on a couch that might or might not get here 10 months after ordering. I just want a couch.
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August 2022 by Richie Przybyla
Yeah just don’t buy furniture here, they’re not able to deliver within their promises. We also bought a sectional last year and we are still waiting for it (promised it would arrive in Feb/March). Very disappointed.
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June 2022 by Thomas Patane
100% Quality
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June 2022 by Debra Montgomery
Stylish, comfortable furniture and lots of gift ideas!
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June 2022 by Vin Lee
Love it super much! The style is so unique and amazing, the staff is super friendly.
This brand comes from Denmark. Every piece of furniture and home decoration is of high quality and can be easily integrated into the environment. The price is moderate and the shop assistants are super friendly!
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April 2022 by L D.
Beautiful store, great products expensive but worth it especially if you want authentic mid century furniture, THE REAL DEAL! But, you are going to have to wait for your item, not only do you have to wait for item to be produced you will need to wait additional time for it to be delivered. I ordered the Lina Swivel Chair on December 1st, 2021, received notification March 17, 2022 chair was shipped only to be told by delivery company chair wouldn't be delivered until April 21, 2022, they received chair on March 25th, that's almost a whole month my chair is left sitting in warehouse ABSOLUTELY RIDICULOUS!! I have quite a few items we bought over the years but rest assured I will think twice before I buy another item from DWR, I'll consider buying second hand before purchasing from them again. Covid has become a convenient excuse when will we get back to business as usual
