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December 2023 by Ron L.
I visited ESW because of a neighbor and also to see their store after all those years of radio ads. I was pleasantly surprised how quickly my wife and I were able to zero in on the correct mattress - with the help of Steven whose years in the business enables him to look at your body features to determine the best mattress for you. We had a split King (Double XL Twin) as my wife and I determined our comfort levels were not the same. The sale promises and delivery was perfectly executed to our home in Fairfield. My wife got a "topper" right off while I felt I was good without one. After her talking about how good the topper was, I tried it a couple of nights - and she was right. I called Steven and he sent it UPS right away. Very pleased with the service and the mattresses.
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December 2023 by Steph B.
I went through numerous pillows and many restless nights until I found this place. The oxygen pillow is amazing and I'm never going with any other pillow. The customized fit is key and their trial period allows for a good fit. I tried the coop pillow, failed. I tried the Nest pillow, failed. I'm so glad I came here. This will be my first stop when it's time for a new mattress.
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December 2023 by Karen Tangle
Got an Oxygen pillow. Was sceptical as I've tried so many pillows and constantly wake up with headaches (or worse) migraines. I am now a convert! This pillow is amazing and the customer service there is wonderful.
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November 2023 by John S B.
Excellent service & support. Awaiting our new bed this week! We looked at several and selected ESW for product, reputation and comfort.
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November 2023 by Sabrina K.
The staff here are the best. Knowledgable and patient, each person that works here truly strives to help you find the right mattress for you, without ever making you feel like you are being a nuisance. I never felt rushed or pressured to buy anything, and they let me mull over my decision so patiently and helped answer all my questions. The mattresses are worth every penny. My extreme back aches have disappeared, and I sleep so much better. Thank you European SleepWorks!
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August 2023 by Cheryl M.
Two friends recently purchased from European Sleep works and claim to have "restful sleep and one of the best investments." Hmmm.... My review is for my recent visit and the service received by Natalie. With so many mattress options its hard to determine which mattress is better for you or what you're body is used to. Visited on a Sunday at opening and was quickly greeted by Natalie. A friend had purchased her mattress the week prior and mentioned Natalie was great to work with! My mattress is about 10 years old and have been told its time to get a new one after rotating, flipping it, and adjusting it over time its just not optimum. Yeah, i cringe at the thought as its still functional but I get it.... Natalie asked for mattress preference (soft, firm), if i was a back, side sleeper, etc and suggested trying a few. I tend to prefer a firmer mattress with pressure reduction (luxury is lost on me with a soft, pillowy and airy feel like the nice hotels) and tried about 5. To be honest, its hard to determine unless they allowed me to nap on a few...."dont mind me (looking at other customers) just trying out the mattress" but unfortunately, not an option. :) It's almost like doing an eye test....1 or 2, 2 or 1...is 1 better than 2? how about 3? Arrgggh Natalie was patient and narrowed down to 2 options. Since buying a mattress isn't cheap, I have to ponder before purchasing but appreciate her providing me information and pricing before i left....with an oxygen pillow :)
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April 2023 by Ann B.
Stefan was very helpful this morning when we came to try out mattresses and pillows. I definitely would recommend him and this store to anyone looking for new bedding.
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April 2023 by Anthony H.
We purchased our mattress from European Sleep Works back in 2008. We've since enjoyed the world's most comfortable mattress for the past 15 years, and it still has more life left! It's a high-end item, but it has definitely paid for itself at least 10 times over in thousands of restful nights.
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April 2023 by Lauren B.
My husband and I purchased our mattress a little less than a year ago and have had nothing but positive experiences with both the mattress itself as well as the company. We were moving and in need of new bedroom furniture as well as well as a mattress. We took the opportunity to finally upgrade from a queen sized bed to a California King (my husband is 6'6", so it was long overdue!) We were hesitant to try European Sleep Works at first, mainly just because we're semi-lazy millennials and didn't love the idea of having to schedule an appointment to see the mattresses, but my parents and grandparents both spoke so highly of their mattresses that we decided to give it a shot and made an appointment. The appointment went well, and we actually liked that there were just a few other people in the store as we went around testing and learning about the different mattresses. The staff was very friendly and helped answer all of our questions. They helped guide us towards the best fit for our sleeping styles and did not put any pressure on us at all to purchase anything. My husband prefers a softer bed than I do, so we were thrilled to learn we could customize each side to our liking. We are quite conscious of our environmental impact and wanted something that was not only sustainably produced but also would last us a long time. We loved the idea of buying from a local Bay Area business rather than a big box store or online, but had accepted that might not be a realistic option for us if we wanted to stick to our budget. We took our time and did a lot of research to compare different options before we finally made our decision. We were expecting to have some sticker shock upon seeing the prices, but they were actually very reasonable! The cost was pretty comparable to a Leesa mattress, which we were also considering, but had so many more advantages over Leesa. We ultimately decided to order a mattress, and set off to start shopping for a new bed frame. Because of the way the mattresses are built, they do have some requirements for bed frames to ensure the slats will be supportive enough. We spent a few weeks shopping and eventually found a bed frame we liked that met the requirements, but discovered that the mattress would be quite low to the ground in the frame we chose. We loved the frame anyway, so we started looking into bases/platforms that would fit and work to help elevate the bed a bit higher in the frame. Ultimately, we decided to just go ahead and order the slat system from European sleep works as well. Our bedroom furniture (ordered from another company) took several months to be delivered with all of the post-pandemic supply chain issues, but both the mattress and then later the slat system were delivered very quickly and European Sleep Works communicated with us throughout the whole process. All in all, the mattress was such a great purchase for us! We have been so comfortable and have had zero regrets. We are so happy we were able to buy local and maintain a focus on sustainability without having to sacrifice any of our other priorities or comfort!
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March 2023 by Mike Rothman
We have been purchasing out beds and bedroom furniture from European Sleepworks for decades now. The beds are available in a range of styles and firmness and the furniture is simple and very high quality. We were in again today to replace our bed and the service was as great as ever. Highly recommended.
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March 2023 by Phong N.
Nice little shop for really high-end mattresses and pillows. Plenty of mattress designs with different firmness and price points. Very patient salespeople, especially when one brings in bored little children who discover the adjustable bed. Delivery all around the Bay Area! And we very much are enjoying the mattress we bought. As far as I can tell: no price games like all the other mattress shops do. They have their price and that's it.
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March 2023 by Cara N.
I bought our first ESW bed in 2013. Loved it from the first night. I recently had a craniotomy and my bed have brought me great comfort. I think it might be illegal how comfortable they are! I recommend them to everyone I know. The. Best. Beds.
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February 2023 by Matthew Matl
My wife and I bought our mattress from here two years ago. One of our best purchases ever. So comfortable, so durable. And their in-store experience is really nice - they let you try lots of options and aren’t pushy. Delivery was fast and easy. Highly recommended.
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January 2023 by Adobedude S.
I bought a king size innerspring mattress with a latex topper from these guys in around 2003 or four. At the time my wife thought I was nuts paying such a high price for a mattress. But I looked into it and after all the other failures with latex mattresses sagging in the middle, getting moldy etc I thought it was worth a shot. Here it is 2023 and the mattress is still going strong. No sagging, no mildew, no squeaking, no problems whatsoever. Still just a wonderful sleep after at least 20 years. Other mattresses in the house have come and gone multiple times. But not this one. It is still also the most comfortable sleep we have ever had. The adjustability of the bands underneath and the idea that you can swap out different toppers for different sleeping partners have made it incredibly flexible also. I believe it will be around for another 20 years. This company is the real deal. According to them, they are still made the exact same way. I would buy one again in a heartbeat. (But I don't need to!)
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December 2022 by Luiza L.
The oxygen pillow is superb! Best pillow out there, and I've tried them all. They let you try it on the store to find the perfect fit and firmness. Pillow is supportive but not stiff. I take mine everywhere I go and sleep So much better because of it!
