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November 2023 by jos
Had my cayenne serviced at German Auto Sport recently. Had an amazing experience. Chris and the crew are top notch. From diagnosis to repair I was kept up to date with all info and pricing. They really go the extra mile to make customers happy. Would 100% recommend them to anyone.
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November 2023 by Jacques de la Hunt
Finally, I have found the perfect shop to trust for excellent care of my BMW 3 Series Driving Machine! The technicians at German Auto Sport are super-knowledgeable and provide top-notch auto maintenance and repair with friendly customer service at a fair price.
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October 2023 by María Bjarnadóttir
Everyone at German Auto sport is so kind and helpful and patient! I've had the absolutely best experience here! I always feel that they go above and beyond and go out of their way to explain the situation and give me the best service possible. They are so patient when explaining complicated mechanical stuff to me and I really appreciate that! I absolutely recommend servicing your car here!Services: Auto brake repair
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October 2023 by Marisa H.
Very impressive experience from start to finish. A few months back, I was given an astronomical quote and a great deal of pressure at the BMW dealership in Berkeley. I did some research, and when my dash light came on, I came here. Not only was the cost significantly less, I actually felt more confident in the work being done. The team was transparent, gracious, and not once pushy. It’s clear this is their passion, and it shows.
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October 2023 by Xavier Albors Bobonis
I have recently purchased a BMW and have had to get multiple repairs and German Auto Sport is who you want to trust with your german car. They know what they are talking about and share pictures of what is wrong with your car and what is the best procedure to go on from there. Even with big repairs, they are the quickest and efficient at fixing your vehicle and getting you back on the road to enjoy your car. 10/10 would recommend and would always take my car here for anything that goes wrong with my car. The customer service and communication is excellent too!Services: General repairs & maintenance
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September 2023 by Bruce Iverson
The most professional mechanics that I’ve worked with. This shop is a little pricey, but they have excellent customer service and are experts at repairs.During inspection, they take clear photos showing the problem, give you digestible descriptions of the issues, and are happy to answer questions. While my car was in the shop they gave clear and fast communication about status and new issues; and all of the issues I came in with have been resolved.Thanks guys!
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September 2023 by Robert Puno
This team is the definition of integrity and you can tell they love what they do. From the start, they took the time to explain in great detail what the issues were, the procedures, the pros and cons, etc. They did not rush us or pressure us at any time to make a decision, and provided excellent service and communication the entire time. We felt extremely well taken care of and will be back for regular maintenance. Thank you, German Auto Sport, for getting us back on the road!
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September 2023 by karen hilliard
Provided great service. Gave me a problem list with pictures of repairs including what should be handled immediately to what could wait for later. Also, must add they provided door to door Uber/Lyft service. Well worth the cost!!Services: Electrical repair
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September 2023 by K DeGannes
It was my first time taking my car for service to German Auto Sport. I typically take my car to the Dealer for service but recently heard a loud noise while parking after a 50 minute freeway drive. The team at German Auto Sport was friendly, professional, punctual, and did a very thorough inspection and service on my vehicle. Seeing the pictures take during the service and having their mechanics take the time to explain the results makes a world of difference. Most importantly, their work put my mind at ease and at a very reasonable price. Will I take my car there again? You bet I will!Services: Air & cabin filter replacement
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September 2023 by Stephen Gutierrez
I was really looking forward to taking my car to this shop. I dropped my vehicle off for an oil change and to diagnose a rattling noise coming from the passenger rear wheel area. Upon pickup I paid and was handed the keys with no explanation of the rattling until I asked. Chris mentioned it was the gas tank moving around so they shimmed it with some rubber to tighten it up and the noise had mostly gone away. I confirmed with him that it was nothing suspension related and I was safe to drive. Driving the car away the noise was exactly the same. I called twice asking to speak to Chris but was never able to get ahold of him or receive a call back. I emailed and never received a response. I was also told I would get a digital inspection report via text but never received that. Over the weekend I jacked up the car and crawled under it and could clearly see the rear trailing arm bushing was failing and when rocking the wheel it made the exact noise. Just a bummer all around. Two stars for what likely is a successful oil change.
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August 2023 by Craig L.
These guys are fantastic! I was looking for a shop and team I could have a relationship with and they were exactly what I'd wanted. I used to go to dealerships, largely out of habit but I have now converted. All my mini needs are going to be handled here. I regret it took me so long to write this review, and I'm afraid to attempt to recall all the names of the folks who helped, but I did get ahold of Chris (the owner) one time and all were delightful. Even sent me a thank you letter. He and they are awesome.
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July 2023 by Cindy S.
I went in for an oil change. Which they did at a reasonable price. They also did a vehicle inspection for free. When I received their review they had 7 items on the list that needed to be done ($5,309.37).A water pump which I had done 3 yrs prior I questioned that and they asked me a few questions and then said no I didn't need that.Moving on, told me I needed control arm bushings (1,800.38). I looked up the symptoms for this need I have NONE. In fact I took my car somewhere else and paid $72.00 for them to check it --I NEEDED NOTHING.The only thing I did need that they mentioned was brake fluid exchange ($401.84). The place I went for 2nd opinion did it for $201.14.The other reason I will never go to GAS is when I read the reviews(after I went to them) they had many good reviews and a few bad ones..the owners response to the negatives were so nasty and snarky..which I think is not necessary. WAY TOO EXPENSIVE AND UP SELL TO THE MAX.Cindy S.
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June 2023 by Barbara AbdulKarim
German Auto Sport is absolutely wonderful! Offers quick and exceptional service. Representatives are extremely pleasant to work with. All relevant details and options are thoroughly discussed. Love this company!!!!Service: General repairs & maintenance
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May 2023 by Jay K.
Went in yesterday as Chris had asked me to come around 3 O'clock. Jonathan was sitting on the left side of the table. I asked him I've come for an quick inspection as the guy on the right who sits there has asked me to bring my car (at the time I could not recollect Chris's name) so I also asked him who sat there. Jonathan was the rudest customer facing person I might have come across in Berkeley. Not only did he keep dismissing me, said he does not know whom I am talking about, refused to check my car, said we need appointment and was just unprofessionally rude and dismissive of any word that came out of my mouth.Not sure why owner Chris has him still around.
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April 2023 by Devonya Batiste
An absolutely amazing experience from beginning to end. They fully inspected my car and gave me honest details on what we need to do now, soon, and in the future. I really appreciated being walked through everything, explained everything in plain terms, and how thorough they were in keeping me updated on the car while they worked on it. Jonathan was a true gem!! I loved talking to him, he is absolutely going to keep me coming back (give him a raise). I was worried about finding an auto shop out here because we just moved to the area. I think me and my car found a home. Thanks again, German auto team!!Services: Auto engine diagnostic
