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December 2023 by Ricky
An update..be aware. I went to goodwill on Santa Clara ca. Got me a sweater and it was infested with bugs!ALL GOODWILL STORES ARE THE SAME. HIGH PRICES FOR SOMETHING THAT WAS DONATED TO HELP THE ONE CANT AFFORD NEW CLOTHES. PLUS GOODWILL USE VOLUNTEERS TO BE ON THE FLOOR ARRANGING STUFF. SO AFTER GOODWILL CHARGE OUTRAGEOUS PRICES THEY USE VOLUNTEERS. WHERE DOES ALL THAT MONEY GOES!?..Too expensive for a second hand store or thrift store. I suggest check Target not Walmart before shopping at Goodwill.n
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October 2023 by Charles Frederick Dye (Reptile)
I would like to thank the Goodwill producing I think it's very makes for stronger communities and job training thing that you did very corny I was at that one has had in this is just me but I have a pet peeve about being followed run a company steal something which that one has actually choosing your before in the past. Go do your Halloween shopping in at that Goodwill they got a lot of cool stuff. I bought the Bluetooth speaker/radio that I'm going to take a picture of for less than $7 today and a hat for less than three very happy with that be "Good", or be good at" it"..Reptile
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October 2023 by Hey It's M.
Accessories galore! Come here for homewares after dorm move outs in May for lot of great stuff. I've found art, bubble candles, and more! Don't underestimate the men's section: great pants.
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September 2023 by Yaseem Rana
I was here a couple weeks ago to purchase some clothes for the winter and was really happy with my experience. The store was really clean and organized which made it easy to find where different kinds of clothes were.The staff were extremely friendly in answering all my questions and helping me search for clothes. There was a lady there named Devi who went above and beyond to help me find a coat in the right size.I would recommend this Goodwill to anybody looking for an excellent shopping experience.
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September 2023 by Syd
This place has really turned around for the best! I've lived next door my whole life !Yesterday was a bit bare in the plate area since it's their discount day I'm sureRecently very Surprised at such welcoming and warm greetings and professional help from who seemed to be new to the management team so glad they are filling up their staff with such high quality patient and understanding professionals. She was clearing the floors smiling checking on guests as they shopped respectfully passing people fixing displays and seemed to be everywhere at onceEven dealing with thiefs it was handled so calmly and she made everyone in the store feel considered and safe without yelling ! Those clothing ladies always do such a good job also that Dev lady every time I see her she's above and beyond everything whatever she's doingNo long lines or over strung conversations recently. Goodwill you must be implementing new age training! Bringing us to this decade in customer service and work environment standards ! Glad to see the upgrades ! Air conditioning or air filtration next please?And seemingly less hostility as well from staff in general just a couple sour guys it seemed but ehhThe random sections in the back definitely needs more supervision otherwise after all these years I am not just going to good will to get something I need randomly in a pinch but now me and my friends and family come for the increased competitive selection and great vybzzzz!glad to see our donations going into their proper compensation it seems for such great work ethicsKeep up the wonderful standards and those cashiers I believe Bobby and Denisie are just wonderful individuals and we love the way management shows the front support ! They've been here for awhile and seem to always be in great spirits as well and we love to be apart of it thank you GW Family for thriving in our neighborhood!
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August 2023 by Jasmine C.
I was in dire need of some items for my client, and Damian and Bobby were so helpful!! Damian knew exactly where to point me and did it with a smile. Despite the store being quite busy, it was organized and clean. Bobby was greeting every customer that walked through the door. Bobby and Damian truly turned my day around.
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July 2023 by Ellen C.
This store, unfortunately, can no longer be viewed as a neighborhood community partner - be sure to check your receipt for unauthorized donation to run up to the next whole dollar! I have came to this location regularly for more than 20 years! And had met many friendly and hardworking staff over the years until last Wed(7/19). A new face- a young man whom I have not seen before automatically added $.96 to my purchase. Upon hearing my inquiry, he dismissively questioned me why I bothered by just $.96!!! When I noted that he should have asked beforehand, he looked at me as if I was asking him to do me an unreasonable favor! The whole experience was both upsetting and unnecessary! He could have asked and took responsibility of his negligence. I subsequently returned to the store right before the closing time to demand the return of my $.96. The store manager who quietly gave me 4 Quarters. That young store clerk still had the nerve to say " we don't worry about $.96" after I mentioned that I did not have 4 pennies with me. I was appalled by the unprofessional and frankly unethical conduct in a Goodwill store by someone who is actually being trained to handle money! Bottom line- always ask for a receipt to check; don't be bullied! Best yet, spending your money elsewhere that do not take paying customers for granted!
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July 2023 by Tamar's Training
my fave goodwill in the area, always find treasures & staff are always friendly :)
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May 2023 by B Dan Gerald
It's a secret Berkeley San Francisco any place in the bay really dig on all the Goodwills! Ty, BoomerNaut AKA Dan Goog Maps LG VII
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May 2023 by B. Dan Gerald
It's a secret Berkeley San Francisco any place in the bay really dig on all the Goodwills! Ty, BoomerNaut AKA Dan Goog Maps LG VII
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May 2023 by Carol R.
I used to shop here often through the years and was able to have a decent wardrobe at reasonable prices. One could find well-made clothing. The clerks at the cash registers were well-trained and competent. Post-pandemic, I decided to do some shopping there and the quality of clothes has gone down substantially and I walked out with no clothes whatsoever. The first time I went back, I was double charged for a sheet and didn't realize it until I got home. Also, the clerk had to come up with a price because it wasn't listed on the wall in their sign. The last time I went back the person who worked the cash register seemed to me not really competent to work the cash register. I had to remind him 2 times to do the senior discount and it is obvious I am a senior. I have gray hair! He even questioned that I am a senior and another woman in line looked at me like "WTF? Why is he questioning your senior status?" Because even she had the capability to tell I am a senior. I mentioned all this to a friend and she told me that Goodwill exploits disabled workers. I hadn't known about this and decided to look into it and sure enough, they do. There was a Newsweek article about it in 2022 where Goodwill was paying labor under $1.00 an hour! Now with other reselling outlets, I'll just shop in those places instead.
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May 2023 by Jonny Adkins
Nicolle and her Staff treated me Well and as human being with respect??, I sure did have a Good Experiences shopping and they won my Heart too?, I’ll be back soon and experience my more Good times shopping?. You all have a Nice day and Best???.
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March 2023 by Scott F.
$7 for t-shirts. It's no longer a thrift store. It's a reseller store. And then y'all gunna ask if I want to round up to donate. You fool, the $6.99 for the t-shirt is the donation. I know how the regional managers make buku money. Also BE CONSISTENT. One day tees are 4.99 some days there 6.99. BE CONSISTENT. Let me make it easy for u ALL T SHIRTS (long sleeve, short sleeve, graphic, blank) $4. That will make it easy for the employees and u greedy corporate businessmen will still make plenty of money. It's really not that complicated.
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March 2023 by Shifra G.
They gladly accepted my toy donations. Out of the Closet doesn't accept toys. Nice people.
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February 2023 by Fiamma Giger
Oh my how come this place is so expensive? A regular cotton t-shirt for $7 plus tax? I might as well just buy it new Hanes shirts online. This place is much more expensive than other Goodwill's!
