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January 2024 by Aaron E
Marina Müller is the most gentle piercer. Everything she has done looks great. Highly recommend
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January 2024 by Benjamin Reuter
I've been to Industrial several times and have NEVER had a bad experience. The staff is always kind, considerate and helpful (even when it's the end of the day and they are about to go home).I have gotten 4 piercings at Industrial and my spouse has gotten 6. Again, always a positive and pleasant experience.All 4 piercings I got at Industrial were genital piercings. Now I mention this ONLY because, let's be honest, you want to be able to trust the piercer who is working on such a sensitive location. NOT A PROBLEM! You're talking about decades of experience and knowledge. I live in Vallejo but I will always make the drive to Berkeley when I need piercings. They are the best in the Bay Area. Plain and simple.
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January 2024 by Dwight Brown
This is Chase Bank with many great banking services
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January 2024 by Athena Davis
Industrial is an incredibly high quality piercing experience. Other places try to churn you in and out as quickly as possible, but at industrial they really slow down, are methodical about placement, and are very knowledgeable. It is worth every penny, especially for semipermanent changes to my body! When a piercing hasn’t been received well by my body in the past, consultations with experienced staff have been helpful to figure out a path forward. I’ve gotten 8 piercings at industrial, ranging from a simple lobe to an industrial, and they are the only business I trust for more challenging piercings.
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January 2024 by sydiscool
Hi!!! I got my septum pierced here as a minor (with parental consent!) about a year ago and it was awesome!! nice staff, very helpful! I believe my piercers name was Marina? but anyway, they did amazing, they accidentally pierced it wrong but it wasnt a huge mistake at all! they offered to discount it immediately at checkout<3 i will be getting pierced here again.
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January 2024 by Pierre Turpin
Worst place ever. My daughter got her ears pierced there, followed up with the employee who had pierced her ears a few weeks later and heard nothing back.. 6 months later, she removed her first pair of earrings but wasn't able to put a new pair in. We stopped by and a very rude employee who had zero empathy for my daughter's fear/pain told us that she should have had a different pair put in (shorter) a few months after the initial piercing and that her ear hadn't healed yet. This is direction we were never given. Another 3 months later, her ear is still not healed and the backing of her earring is so painful we have to go to the MD to get the earrings surgically removed. What happened definitely has to do with both my daughter's long healing process but the instructions and after sales support we got from this place has been absolutely awful.
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January 2024 by Katie Hogg
Owen is amazing for botanicals and animals!
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December 2023 by Toni Rocca
They were super helpful, told me everything I needed to know, got me pierced quickly. Nash did a great job and was super friendly and informative, made me feel very comfortable and confident in the process and never rushed me. Very hospitable, I look forward to returning!
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December 2023 by Shaina Pan
Waited 45 min just to have a nose ring taken out, even with an appointment. Staff are nice enough but it’s not worth sitting forever and paying for parking.
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December 2023 by Bruce Koren
Took my granddaughter here for a piercing. They are nice, together and professional. Great job keeping my granddaughter informed and comfortable. Highly recommend them.
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December 2023 by Cidalene Henry
So it has been over a year since I came here. But I went and looked at the jewelry box so I could find them again! This place is Soo clean, and the staff is A1. I went in looking for 1/2 inch plugs for a wedding. Left with a gorgeous pair of crystal single flared. They may have the best selection in the bay area for non factory plugs.. shhh :)
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December 2023 by Amelia Meigs
Saw Marina (tattoos) here for a tattoo of my wedding bouquet. She was lovely & went the extra mile to make me feel comfortable! I am so glad to support a local queer artist ? She was super professional and explained everything.Industrial was clean & had friendly staff.
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October 2023 by Alyssa Michaud
I went 3 weeks ago and got tragus piercings. I made an appointment and there was a wait, but it was clearly outlined on the website how long to expect to wait and they were spot on. The place is very welcoming and the staff were great. The person who helped me pick out my jewelry was observant of my current set up and quickly steered me in the right direction that matches my style. My piercer was Nash and they were fantastic. Amazing energy, super professional but fun, and they did everything in their power to make sure I was comfortable and informed. I cannot wait to go back in a few weeks for a check up and downsizing. First time there and overall a fantastic experience. I highly recommend an appointment (which is extremely easy to make online) because it is a popular place and though they take walk-ins, the wait would most likely be long.
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October 2023 by R M
Everyone here was so kind, friendly, and helpful! Marina was an amazing piercer - thoughtful and talented and left me with super clean, pain free, pretty piercings! a great experience
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September 2023 by Courtney LoPilato
Had such a great experience here! Shop was cleaning and the staff was very welcoming. Great jewelry selection and reasonable prices for a high end quality shop. Marina, my piercer, was so nice and great to chat with. She was very quick and gave me honest advice on piercing anatomy and placement. Will be back!!Services: Ear piercing