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January 2019 by David Johnson
Truly Outstanding work was in and out in no time Joseph is the man! Great atmosphere would definitely Recommend!!!
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December 2018 by Jacob S.
I pulled in 20 minutes before their listed closing time asking them to look at my battery and maybe tighten a bolt or two because the connections were loose. I may not be able to even get home now, as the car died once on the way because of the loose connection. They wouldn't even look at it and were quite rude. If you read this review, please do not give these people the business
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September 2018 by Jonathan U.
My family has been taking our cars to the same repair shop since before I learned to drive. We found out a few months ago that he was retiring. We were all worried about how difficult it would be to find a new shop that was honest, responsive, friendly. I've never worried to much about labor costs as long as the money goes to the mechanics. I called SOS regarding an oil change and a clicking sound coming from the front right of my Subaru. Joe gave me an appointment for that day, found the issue, ordered the part, called me to see what time I needed the car back and had it fixed and ready at the agreed upon time. I was ready to leave the car there for multiple days. I'm astonished how well the service is that I received and will certainly bring my car there in the future.
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September 2018 by A Google User
Great service and he comes to you! How can it be better? It started with a passenger-side mirror replacement. I then tried my regular --scheduled maintenance. I saved hundreds of dollars and lots of time because the price was better and I did nit need to drive anywhere to get the job done! He brought all his tools to my house!
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June 2018 by Kevin W.
I'm shocked these guys aren't boasting a solid 4 or 5 star rating. Most of the bad reviews seem like they're written by impatient or misinformed people, so definitely take them with a grain of salt. SOS is the BEST place in the entire Bay Area to take your Subaru, hands down. I took my 2nd gen Legacy here back in 2010 and was super impressed at how deep and comprehensive their knowledge was about Subarus. Lucky - shop owner, Subaru owner, Subaru expert, and all around nice guy - took the time to explain exactly what was going on with my car, why, and clearly explained all my options while keeping my budget and schedule in mind. I had that car serviced a few times over the course of two years, driving over the Bridge from SF, and taking BART back and forth while they worked on it. I sold the 2nd gen in 2012, found a 3rd gen I liked, brought it to Lucky for a quick inspection, and completed the purchase knowing exactly what I was getting and what the issues were. I crashed that one shortly thereafter so I had to do the whole thing all over again. Once again, Lucky and his crew were there for me throughout the whole process. I can't tell you how good it feels to have a dependable mechanic who knows your exact car like the back of his hand and is willing to give detailed, honest explanations without trying to upsell and deceive. THIS is the icing on the cake... I moved away from the Bay Area for 5 years, just moved back in April 2018, sold my Tacoma, and I'm in the market for yet another Subaru. This time a 2011 Outback. I found one I liked, called SOS, and wouldn't ya know it... my boy Lucky picks up the phone and happily takes the time to answer a few questions and set up another pre-purchase inspection. 8 years later and this place is still there, same great people, and just as amazing as it was the first time I came in. In my experience, that's a sign of an incredible business run by incredible people. If you're looking for an honest, friendly, dependable Subaru mechanic, this tiny little shop in Berkeley is as good as it gets. Their prices are fair, they use OEM parts, and you'll leave feeling confident that your Subie is dialed-in and ready to dominate the open road.
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May 2018 by Maxim M.
Joseph was amazingly kind, friendly, and responsive. I thought my brakes were sounding funny and that my car needed new pads, but he checked it out and insisted that the brakes were looking really good and that there was nothing the car really needed. He even picked me up from my house so we could drive around and recreate the sound that I was worried about. All around great experience, I'll be back there again next time I really do need work!
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April 2018 by Susan H.
avoid this place. . took my car in fir check engine light, evap code. they had the car 3 days!!!! charged $100 to repair hose. 2 weeks later...check engine light and evap code back. never could get it smogged and S.O.S wanted the car back for another 3 days to check it. I took it to local shop, they had the car 4 hours, did the smoke test and repaired the hose... no charge!!!! i doubt S.O.S. ever repaired the hose in the first place.
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January 2018 by Susan Hart
Joseph worked on my 2001 Toyota Avalon a week ago including a Water Pump, Timing Belt, Power Steering belt, Alternator Belt, Spark Plugs, Valve Cover Gasket, oil and filter change. I love that he comes to the house. Was on time and very professional. Waited a week to make sure - and no leaks or problems! Would recommend him to my friends and family.
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January 2018 by Tiara Safford-Glaspie
Joseph went above and beyond to provide OUTSTANDING customer service. He made more than one trip to diagnose my car. I will DEFINITELY calling him again as well as will recommend J.A.P. again
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January 2018 by susan mean
Mechanic arrive at exact time of service and was very professional about his work. He did call me ahead of time to let me know he was on his way. The work was fast and i will recommend the company to all my family members. I will be using theservicee again. We have 8 cars.v
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January 2018 by sue Wilson
Joseph is a nice considerate timely mechanic who drove all the way to Stockton from Richmond just to get a part for my car and Ladies he knows what he's doing and he won't take advantage of you like most Mechanics, Thank you Joseph!!!
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January 2018 by W P
Joseph was great! He really looked into my car and helped identified some issues. Also, the price was right!
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January 2018 by Kelly Justin Wilson
I've used, and will continue, to use J.A.P because the service is professional, reasonable, and very flexible. I would highly recommend this service.
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January 2018 by Yugi Boi
Came out and diagnosed my vehicle and told me what the problems were and what needed to be done. Good professional guy thanks for helping me out with my car issue I appreciate this.
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January 2018 by Bonny Mean
Joseph is very nice, he gave me details about what's wrong and gets the job done! What's great about him is that he comes to you I am very appreciative of him thank you Joseph!
