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February 2024 by Jean-Pierre T.
This is not Hi-Tek anymore but a Metro Mobile phone store. I went there to understand why my European phone was not working. I met a guy who took two minutes to arrive because he was doing some important stretching exercises in the room behind the store. Asked me "What do you want ?", me: "understand what is not working with my phone and perhaps buy a cheap phone if this a problem with my phone just to be able to get some basic phone calls and my sms". He looked at it "hmm this is not an american phone" then looked at my SIM card "hmm this is not an american card" obviously implying with his tone that this was just crap. I left the store without getting some advice soever. A very very bad experience...
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January 2024 by Sandeep Singh
Worst customer serviceShort little man named Cherrio is the worst at customer serviceHe got attitude issue and is not good for the job..He doesn't even know how add on lines on the same plan..
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January 2024 by Pawandeep Singh
Worst coustmer service while enter the store and the conversation really bad
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January 2024 by Bre’Aunte Tyson
Don’t come here especially if a smaller man that look Asian he has a very bad attitude my sister and I came here just to get a hotspot he was talking very disrespectful to other customers as well so I tell yall don’t come here if he in here because you not going to be happy with his attitude because the way he talk to his customers will be a reason why you will leave with a attitude
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December 2023 by Stephanie Ringstad
I needed to upgrade my phone and arrived an hour and a half before closing. I was 4th in line and Cheerio smiled and said it'd be about an hour wait. Waiting gave me a chance to hear him help other customers. I was amazed by his expertise in everything Metro. By the time he helped me I was confident in his ability to provide exactly what I needed and left there a very happy custo.er!
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October 2023 by Violette Kesserwani
Amazing customer service from Sean, he was helpful, professional, polite and kind, thank you Sean.
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August 2023 by Will S.
They were not open during the posted business hours and they did not respond to my telephone calls
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August 2023 by Jake A.
Eddie was awesome, took time out of his day to help me change my moms account information without any financial benefit. Great guy, great service and I will refer many to him in the future
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May 2023 by Aoc Leader
They open at 9:30 it's 10:30 when I arrive guess who will not be selling me a new phone
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April 2023 by C Grogan
He was super helpful and great.
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October 2021 by Ckiara Nation
I can't even give them a zero. Yesterday I left another Metro store where I bought a phone to replace a a phone that was supposed to be given to me or traded for ten dollars. I was charged 135$ For an old LG phone, That i could not use for work (they don't even sell anymore any where)at this metro on University a month ago! My ignorance and trust was taken advantage of!!!! I am reporting this store's employee to Metro! This is so wrong!
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October 2021 by Christopher lilley
I got my phone stolen and went to a metro store to pay the insurance deductible and the guy tried telling me my options were the new I phone for 380 dollars
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July 2021 by Ckiara Nation Sex Culture 2045 Cooking w Cleavage
I can't even give them a zero. Yesterday I left another Metro store where I bought a phone to replace a a phone that was supposed to be given to me or traded for ten dollars. I was charged 135$ For an old LG phone, That i could not use for work (they don't even sell anymore any where)at this metro on University a month ago! My ignorance and trust was taken advantage of!!!! I am reporting this store's employee to Metro! This is so wrong!
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May 2021 by Michael B.
Indee provided great service. He went the extra mile to help us.
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March 2021 by Chris lilley
I got my phone stolen and went to a metro store to pay the insurance deductible and the guy tried telling me my options were the new I phone for 380 dollars
