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February 2024 by Angelina Li
These guys are so great. I came in after my bike chewed up my dress, and they immediately were able to get it fixed. I had to come in a second time to get my gears rebalanced, which again they did within literally 1 minute. And they finished the work so fast they didn't even charge me. Incredible! So glad I live close by :)
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February 2024 by Bahati W.
Great bike shop with the friendliest people went in for a few things and was pleasantly surprised at the employees willingness to get me everything I needed. Thanks guys I will definitely come and shop with you again
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January 2024 by Jason Schabert
I have a 1996 Super V 700 I bought brand new back in the day that has reached the end of the trail, unable to be repaired due to lack of parts, especially for the needle shock. I was researching new Cannondale mountain bikes for about a month. Found out my new pride and joy would be the Habit 4, and in stock here at mikes bikes in Berkeley. Note that the actual red paint in the stock photos isn't shown correctly, as its more of an amazing dark tone than seen here. Jose was a great help from the word go. Answered all my questions, set me up for the test ride...which was NUTS btw, this bike, all I can say is DAYUM it's a monster. I'm more than happy, actually elated with my purchase, and what I'll be able to do with it. Mikes Bikes has top notch friendly people. I'd gladly refer and recommend this shop to anyone looking for a damn good ride...although on the pricey side, the bikes they tend to carry are on the higher end of the range, but damn well worth every penny.
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January 2024 by Tolak Besman
These gals and guys are great!!! Friendly, expert repairs and purchasing advise. Mike's Bikes Berkeley has been my go to shop for both road and mtn biking for the past few years.
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December 2023 by Jason S.
I have a 1996 Cannondale Super V 700 I bought brand new back in the day that has reached the end of the trail, unable to be repaired due to lack of parts, especially for the needle shock. I was researching new Cannondale mountain bikes for about a month. Found out my new pride and joy would be the Habit 4, and in stock here at mikes bikes in Berkeley. Note that the actual red paint in the stock photos isn't shown correctly, as its more of an amazing dark tone than seen here. Jose was a great help from the word go. Answered all my questions, set me up for the test ride...which was NUTS btw, this bike, all I can say is DAYUM it's a monster. I'm more than happy, actually elated with my purchase, and what I'll be able to do with it. Mikes Bikes has top notch friendly people. I'd gladly refer and recommend this shop to anyone looking for a damn good ride...although on the pricey side, the bikes they tend to carry are on the higher end of the range, but damn well worth every penny.
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December 2023 by Philip Dresser
Good price on Ultegra crankset and very reasonable installation time. The staff was very helpful and friendly.
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November 2023 by Mary Price
Staff is professional and competent. They stand by their service work and repairs. I have confidence in their work. Wait times are reasonable. Prices are fair. Everyone is friendly and helpful. I feel lucky that the shop is close to where I live.
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November 2023 by Dick M.
I rarely write reviews but I have to give a big shout out to the team at Mike's Bikes in Los Gatos. I was on my way to the demonstration forest in the Santa Cruz mountains and realize a part had fallen off my front wheel. They scrambled around to fine a spare part but couldn't find the exact fit. So the manager, Robbie Munoz and the head tech, Mark Howard decided to pull the part off of a new bike so that I could make my ride! Very creative and way beyond the normal call of duty. Both also gave hints for best trails etc. Thanks again!!
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November 2023 by Vincent Gooden
I love this store - Ryan and company always offer the highest customer service, are incredibly knowledgeable about their products and never engage in high pressure sales; in fact, it's completely the opposite with them - they are so honest and always stand by their work. If something needs to be fixed, they will fix it, even if not asked by the customer, sometimes without charge. They take great pride in their craft and are so customer friendly that it is a pleasure to go there for service and sales. I have consistently had great experiences with Trek Oakland and will only go there in the future for my cycling needs.
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November 2023 by Finlay S.
Pretty standard for an upscale bike place. Very helpful and friendly staff. Overpriced. Not great selection. They also wouldn't repair my ebike since they don't stock their brand (even though my problem was a mechanical disk brake issue that had nothing to do with the battery) although they did recommend another place I could go to instead, which was nice.
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October 2023 by antonio beroldo
Always helpful and friendly. Great for everything from everyday purchases to full wheel rebuilds. Although I miss the old location (a couple blocks up University Ave) they have helped me for 15+ years.
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October 2023 by Jeffrey Baker
They don't stand behind what they sell. I bought an accessory at full MSRP because I wanted to shop with a local retailer. Nine days later the accessory is broken, I go in to ask for help and they won't help me. They say I have to deal with the manufacturer. If I wanted bad/no customer service I could just as easily have bought the thing on the Internet.
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September 2023 by Henry Leung
I was at a Niles “Stroll and Roll” event and I met staff from Mike’s Bike on Saturday. My thirty year old bike needs some help. The staff were courteous and professional and they were helping many community bicyclists like me who needs some minor adjustments on their bike to continue with this 13 miles journey. Kudo’s for the staff working on day to help out the community in Sunol. They were very knowledgeable and I just want to say “thank you” to them for taking care of my old bike.
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September 2023 by Dylan L
I like being able to check they have what I need online and then swing by to pick it up. Have had two bikes go through their service department and come out feeling like new.
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September 2023 by Norman H.
Boy was I surprised with the staff and selection of Mikes Bikes in Berkeley. I walked in expecting to find what I thought was going to reflect mass merchandised brands that fit into the mass needs. I expected a service department that was going to be good at only one thing. Assembling the bikes that are sold. The above is completely inaccurate. I came in to fine tune my Motobecane Road Bike. I expected to drop it off and hopefully pick it up later in the week. The mechanic immediately came to the desk. Put the bike in the stand. And within 15 minutes assessed the bike. Another 15 and I've purchased a fine functioning bike with a new cable. ( back derallieur cable 50% frayed. ). All the employees seemed sincere about customer needs. Sadly, there are fewer and fewer bike shops. I do think Mikes Bikes is one of those shops that deserves your business.
