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January 2024 by Arianna E.
I had read excellent reviews about Patti's and I'm pleased to say they met and exceeded expectations! Both the mother/daughter pair are pleasant to work with. Patti's expertise in cars is evident. She helps break down what's happening in a way that's understandable even for car novices.Will happily return again with any issues with my car. PS, they work on Hyundais when other mechanics were turning me away! Thank you Patti and Phoebe!
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January 2024 by Ashleigh Marie
I wish I brought my car here first! Would have saved me time, frustration and MONEY! They quickly found the problem other mechanics were missing and their estimate of costs was bang on. So happy to have finally found a mechanic I can trust. Thanks so much everyone at Patti's!!!
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January 2024 by Frank Lewis
Very pleasant front office people (Patti and her daughter, and various dogs and cats) -- but as important, they are thoroughly honest and don't inflate the work that,'s needed, nor the very reasonable bill at the end. I'm a long-time customer, and now you know why.
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January 2024 by Ming Hsieh
Car wouldn’t start and Patti’s team quickly assessed possible problem but instead of charging me right away, did due diligence and looked at other options — discovering I had an outstanding recall on a part from the car manufacturer. They suggested I try replacing the part under warranty first — i agreed and they didn’t charge me, sent me on my way. I got the recalled part fixed (unfortunately didn’t solve the problem), but their honesty and professionalism made me come back willingly. Car is now fixed, timely and at a fair price and they now have a loyal customer.
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January 2024 by Harald Leventhal
I own a 2010 Outback 3.6R Ltd which I have diligently maintained over the years and is still driving and running great. After a 6k unnecessary repair recommendation (2@2nd opinions) from the dealer as well as what turned out to be misdiagnosed alignment issue and my independent post dealer mechanic going out of business along with being past due for a minor service, I searched and searched for a shop that could take care of my 2010 Subaru Outback. Luckily I decided Patti's fit the bill. It was the only shop that repaired multiple makes that actually reported how many and what types/years of Subarus it has serviced (quite a few!). They do indeed know Subarus! I had my first appointment this past week for a minor service and to look into the alignment issue and perform some other non-urgent repair that I had deferred. First, let me say that Patti is a delight! She really knows her stuff, doesn't talk down to you and is exceedingly generous with her time explaining what needs to be done and why. While no expert, I am knowledgeable enough about auto repair in general to be confident about her credibility and integrity. And her pricing is quite fair and more than competitive especially knowing that she pays her mechanics good wages. As it turns out, the alignment problem was identified and addressed so that my quite expensive Michelin All Season tires would stop wearing improperly, my car would finally not pull slightly to the right and I would be driving with the confidence that she took a good look at the car during the minor service she performed so I could hit the road knowing it was unlikely I would have any issues before the next service. Since it was finally snowing in the Sierra, she also winterized the car for me. Note that my hatch struts had failed some time ago (the deferred repair) and she replaced them with new parts and they are working like new! As to the unnecessary repair, she confirmed that it was not only unnecessary but misdiagnosed. I am just back from the High Sierra and the car drove great, alignment was spot on and hatch didn't bang me in the head when I am taking my skis out. I feel like I have found a shop and owner that have my back. Thank you Patti - I will be back. PS: Her shop exterior is an exercise in cool and creative graphic design.
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January 2024 by Harryanna Manspreader
My son and daughter-in-law have been going to Patti for years and recommended her services. Patti was really friendly and diagnosed the issue with my car and much more within 10 minutes of my arrival at her shop. She charged a super-reasonable price for the work. Just moved from another place where I had a mechanic for 20 years. I will be going to Patty as my regular mechanic from now on. I'm really happy to have found a reputable competent honest mechanic in the East Bay already.
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November 2023 by Tanda Brown
Patti has been my mechanic since 1989. My 1987 Honda made it to 318,000 miles under her care and mechanics. She is fair, honest and transparent. I highly recommend their services.Services: Electrical repair
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November 2023 by Izzy Simon
Patti and team are the best. Highly attentive and smart service and great customer care. Overall, I'm so glad I took my car to Patti and couldn't recommend the garage enough.Service: Auto side window replacement
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November 2023 by Lori N
As usual, my experience at Patti’s Auto Care was stellar. They took care of a noise problem that two other garages could not find. And she gave me an honest assessment of service I’ll need in the future. Thank you so much Patti and team.Services: Air & cabin filter replacement
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October 2023 by S A.
Been going to Patti's for almost 10 years. Patti and team helped me out with a transmission issue and worked with me to find the best possible solution financially and mechanically. As always--friendly, speedy, quality service at a reasonable price. Thanks, Patti!!
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October 2023 by Leigh Garcia
My experience at Patti’s Auto Care totally exceeded my expectations! My son’s neglected car needed urgent attention and major work for a safe road trip to Texas. From the initial phone call, Patti’s daughter Phoebe inspired my trust with her warmth and efficiency. While the vibe at the shop delights with generous snacks, comfy seating and Patti’s furry fan club, boss lady Patti is very serious about delivering excellence to each customer. Patti is a savvy veteran mechanic who is passionate about cars, meticulous with details, and wise with budget-sensitive advice. Her integrity is palpable. Through Patti and her team, i left feeling safe and …touched by an angel!!Services: Tires
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October 2023 by Tonie C.
I've only been there once for an oil change but they were great. The price was reasonable. The staff is super friendly, seriously it's like visiting a friend. I also really enjoy office pets so the fur baby staffers were a bonus. I will definitely use them again. It's nice to have the chance to support a woman-owned business.
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October 2023 by Paget Norton
Patti's Auto Care is my go-to place. Once I discovered her shop, there was no going back. She and her team are knowledgable, affordable, and trustworthy. I know my 2010 Honda Fit is getting the best care possible, and I walk away from normal maintenance to specialized repairs understanding every charge and what my options are. Highly recommend.Services: Air & cabin filter replacement
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October 2023 by Juan G.
I had a check engine light come on suddenly and after stressing out a bit I have Pattis Auto a call, they offered to have their scan tool see what the message is about that same day for free. They saw that it was due to a gas cap not being tightened enough. I felt relieved and decided to schedule a transmission flush that I had delayed since they earned my trust. They scheduled me on the following business day and kept me updated on the process. Overall I had a great experience with them and will go with them since I feel they won't charge me for unnecessary fixes and are trustworthy.Service: Transmission
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October 2023 by Wm Scott N.
Patti has always done a excellent job whenever I have a problem with myvehicle. The service is always great and I can,t think of another mechanicthat is as personal and professional as Patti.
