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March 2024 by Sam B.
Tough to find a spot that'll help me with Enfield parts so it's nice to have these guys around. They're friendly and helpful.
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January 2024 by Jason Ramey
This is the kind of community and dealership that makes riding a bike so amazing. These fine gentlemen assisted me when I drove my Goldwing into their shop with a failed brake caliper. They lent their tools, time, and expertise to me when I wasn't even a buyer. This is where great service shines through and the real morals of a shop shows. This is the place to buy your next (or first) motorcycle/scooter. These guys are the real deal!
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October 2023 by Ernesto U.
I was interested in purchasing a scooter and was nervous about the whole experience. I had been looking at their inventory online but felt I needed to see things in person to feel confident in my decision. Bryan demonstrated excellent customer service skills that made me feel comfortable, assured, and supported. He was super knowledgeable and helped to answer all my questions (and even the dumb ones with no judgement). He shared his expertise and I ultimately left with a Piaggio Liberty S150, a tire package, and a helmet with no pressure. My first ride (home) saw a beautiful sunset and it wasn't lost on me that I entered the shop within an hour of closing and appreciate that Bryan stayed a little after closing to make this happen for me. Highly recommend this shop!
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October 2023 by Kamlesh P.
I recently purchased a Motorcycle from Rockridge and my experience was very good. I would recommend them for your motorcycle purchase. They provided great customer service and Bryan was excellent to work with.
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October 2023 by Jorge Huete
Fantastic experience. Bryan was very helpful and informative and helped me and my buddy strap my new bike down. Pretty varied selection and nice staff.
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October 2023 by Vasu G.
We would definitely recommend Rockridge Two Wheels. Came in to buy a Piaggio electric scooter, the Piaggio 1+ (sold as Active?). And went home happy. Bryan and Malik were helpful and courteous. They made the buying process simple and easy. Thanks much.
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September 2023 by James K
Took my 2022 Himalayan here after they said they would be able to update my ECU software to the newest version. Left the bike and was called back maybe 45 minutes later to come get it. They told me that my ECU already had the newest software and they did not perform an update. I asked how this was possible as I bought the bike in 2022 and this ECU update was not released until January of 2023. They did not have an answer and it was clear they would not be updating the software so I did not press the issue and left. I shipped my ECU to a Royal Enfield dealer on the east coast where they confirmed it was running the old software and were able to update it and ship it back to me. 2 stars because at least I was not charged.
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August 2023 by darrel w.
Firstly, they DID get me what I wanted. I overpaid but.... I think it really just comes down to the old ownership was better and not so shady. Then again the old ownership didn't have jack. so,it's a MEH 3 stars.
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July 2023 by Johan Ballin
Best dealer I have ever worked with! Always helpful, friendly, and provide efficient and effective service. I didn't even buy a bike from them and they have still provided better, faster, and more accurate information, including some very tricky technical questions, than anyone else. When I'm in the market for another Aprilia you can bet I'll talk to these guys first.
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June 2023 by Majid S.
My disclaimer....I don't think I've ever bought anything from here although I was tempted to buy a motorcycle here a few years back. But it's worth giving a good review. They've been in business for quite a while and every time I go in I'm treated pretty well. And I have not heard anything bad about them from others. They have a pretty good location and setup. They've really come a long way. Quite a few motorcycles and scooters on hand as well as some used inventory. If I was in the market for a scooter or motorcycle I would give this place a shot.
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March 2023 by Suraj Dahal
Nice place to shop at. Very responsive people. Quick reply via email or phone.
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March 2023 by Simon Tompson
Friendly and welcoming. Super cute dog as well. I'm sure I'll be back.
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March 2023 by Janel H.
I committed to a scooter purchase from Rockridge Two Wheels in the Fall of '22 - & due to life circumstances- riding a scooter is no longer a realistic option. Robert Black, sales manager, was empathetic and worked with my situation. I was floored with the consistent stellar customer service- even though I had potentially cost them money. 5 stars is not enough- and if you're in the market for a scooter, motorcycle, or any two-wheel accessory: I wouldn't go anywhere else. You will be treated like a human being, regardless of what/if you purchase, here at Rockridge Two Wheels.
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February 2023 by james aranda
Had a great experience overall! Just purchased a brand new 2022 Aprilia RSV4 1100 a few weeks ago and couldnt be happier! Bob was very patient with me throughout the process. He let me sit on multiple motorcycles, ensuring that I was content on making my final decision. I never once felt pressured into making any decisions.Bob, if you are reading this, THANK YOU!
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December 2022 by Harley B.
Bought an Piaggio MP3 from these guys years ago, not knowing that NO ONE will work on these bikes except them. This summer I had to get the bike working again, hadn't used since COVID due to working from home & made multiple calls, filled out a request online and got no response. Finally someone called me late August and said they were "updating their system" and would call me back around the 1st of the month (I assumed that meant September) to schedule service. Umm it's now nearly January and NO ONE has called me back. A bunch of BS from this place. Lesson learned, don't buy a bike from a shop that no other shop will work on.
