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February 2024 by Don Rock
Another great experience.
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February 2024 by allati el henson
Best rug cleaning service ever! I have some pretty expensive rugs that are very sensitive to cleaning chemicals and rug masters is able to clean my rugs and bring them back to brand new!! Will continue using them for as long as they are in business!!!
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February 2024 by Claire K.
The Rug Masters team is very professional and helpful! They resized a wool area rug by cutting it down and rebinding the edge. They picked up and delivered the rug to my home with prompt and courteous service. I highly recommend this team if you need to have a rug resized. Thank you Rug Masters!
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February 2024 by Christina C.
The rug I brought in hadn't been cleaned in 7 years. Great job cleaning a very dirty rug!!!
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January 2024 by elizabeth a.
It's easy to support this business. Jay and his team are friendly, knowledgeable and somehow able to bring the dirtiest rugs brightly back to life! I love learning about the rugs I bring in to be authenticated or cleaned and they are more than happy to share their passion and expertise. They really live up to their name, I won't bring my rugs anywhere else.
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January 2024 by Jared M.
After choosing to buy a rug for a remodel, I noticed the measurement did not exactly line up, so I needed it cut. It was a pain trying to find a carpet binder in the Bay Area nearby but I was lucky enough to find Rug Masters Cleaning and Repair. The service was impecable. Jay and his crew were transparent with prices and consistent with beyond satisfactory customer service. They were able to get the job done fast. By the end of this process, they cut and binded my rug beautifully, it's not even noticeable. If you need your carpet/rug cut and binded, this place is not only the perfect option, it's the best one.
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January 2024 by Michele C.
I was very pleased dealing with Jay and Rugmasters. They did a good job picking up, cleaning and dropping off area rugs. They said it would take 7-10 days but it was longer, however they held the rugs while we were out of town and made an extra effort to return them the next day that I called upon our return. Prices were competitive, and I will use their services again.
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December 2023 by Tiffany Chan
I’m a repeat customer, happy with their service! My go to for rug cleaning, recommended by a colleague.
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December 2023 by Ida S.
I have been on a search for a professional rug cleaning service that can reliably wash my hand-knitted Persian rugs. Not only is Rug Masters Cleaning and Repair the company to provide that service, but they bring decades of knowledge and expertise from Iran (Hamadan and Tehran) where they perfected this craft. Not only did they clean all my rugs, but they also repaired them and made recommendations for how to keep them safe for any further wear and tear. They also masterfully cleaned the machine-made rugs with the same loving care as my handmade rugs. I would highly recommend Iraj and his team to help you with getting your rugs cleaned and/or repaired to perfection!
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December 2023 by C L.
This is a very caring company and my rug is very clean. unfortunately, I hadn't realized the risks of washing a hand tufted rug - the backing often can't stand up to the process - the glue crumbled and some of the backing came away from my rug. So, excellent service, excellent cleaning, terrible rug. I do wish that I had known enough to ask good questions or to do more research, and I wish the staff had warned me of the risks. In fairness, Jay did offer to try to repair the damage if I brought it back in - but I didn't think he should have to do extra work when the problem was not his fault. The moral of the story is don't buy a tufted rug.
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November 2023 by Casey W.
It was a pleasure doing business with Jay and Rug Masters. I felt confident in his expertise from the first phone call, to delivery. He kept his word. He and his team member picked up 3 rugs, carefully and expertly cleaned them and returned them fresh as new, and in time for the holidays. I highly recommend Rug Masters, I would use them again.
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November 2023 by Nancy James
I have a white wool moroccan rug and they’ve cleaned it twice with excellent results. They are great.Services: Pet stain & odor removal
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October 2023 by Abby C.
We had a high pile Moroccan rug that our new kitten almost completely destroyed (multiple #1 and #2) and we were ready to give up the rug. We brought it to rug masters and it now looks as good as the day we bought it! Couldn't ask for better
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October 2023 by Lucas M.
Jay is a really nice guy, and the many rugs I've sent him have come back clean and fresh. They look newer, somehow. Won't go anywhere else.
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October 2023 by Taylor N.
These guys are incredible. Kind, efficient, and exceptional work. They not only finish on time, they take great care with their rugs and are incredibly knowledgable about all aspects of rug creation, which makes their cleaning even more trustworthy. They know what they are doing. Furthermore, they are sweet, and even moved my heavy furniture out of the way in order to put the cleaned rug down. The rug looks brand new once they're done. I can't stress enough how kind and sweet they are, in addition to their expertise and infallibility. We have always worked with them for our rugs and will never not work with them. Couldn't recommend more highly.
