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October 2023 by Sam Yunker
I hate being behold to a pharmacy, but I need my meds, so it gives the pharmacy a degree of power over me that is often wielded in a punitive manner.To be fair, it's really just one pharmacist--the female Caucasian pharmacist--that seems to relish exercising this power. For example, I've been there 15 minutes before closing, but been turned away because my transaction would "take too long". Or she will insist on seeing my physical ID, despite none of the other staff--whom recognize me as a regular--having such a requirement.The rest of the staff is friendly and helpful.
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October 2023 by Patrick O'Neill
Service has fallen off a cliff the past couple months. Impossible to get somebody on the phone. Brusk at the desk. Very displeased.
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August 2023 by Melody Yi
The phone rep was extremely rude
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December 2022 by j p
Got a drop-in covid booster. Fast, painless. Thanks Prachi!
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July 2022 by Anytra Henderson
One of the smaller store however every clean and friendly staff.
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March 2022 by john l.
Best Rx crew ever! Prompt professional full of great customer service humor love 'em!
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February 2022 by Ian Kolaja
I went here for a vaccination appointment that I scheduled online, and after waiting forever in line they told me that they haven't ordered those vaccines and to go elsewhere. Why would they have timeslots for vaccines they don't have?
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January 2022 by Corrie Hermans-Webster
They never answer the phone. You have to go in person to sort anything out which is extremely complicated if you live with a chronic illness. They also do not accept voicemails.
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January 2022 by Jessica Li
The pharmacist I encountered was very rude and did not communicate well. She was impatient speaking to me and dismissed what I was saying.
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November 2021 by Teresa Bryant
Great service fast and knowledgeable.
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March 2021 by Natalia C.
I have only ever had pleasant experiences with the pharmacists here. Shout out to Steve who is always super helpful and always friendly. Everyone else is great too though!
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March 2021 by Karl Nielsen
I wish they had Grape-Nuts
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February 2021 by Stephanie Y.
I kind of hated on Safeway for a very long time, but then I downloaded their app and now I kind of love Safeway. There, I said it. Download the app. So many great deals and coupons for their rewards members. Without it, I wouldn't be giving them the bright lights of 4 stars. This Safeway has a nice produce and meat section and is nicely laid out. The guy checking me out was fine, there was a security guard in the front and everyone was masked up, as to be expected. Mainstream brands, anything more independent and bougie is going to require Berkeley Bowl or Whole Foods, but definitely a solid shopping trip to load up on essentials. Overall, armed with app and coupons, you can get some great deals here.
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February 2021 by Al L.
If you're a Safeway shopper, you're probably aware of its $5 Friday specials. After stopping my local store, the there was a waiting line at the deli for the fried chicken special, so I left not wanting to wait. I was in Berkeley for another shopping stop and decided to check out this Safeway store in North Berkeley. I was able to find a space on the street level lot, though they have an underground lot. The store's layout was spacious and well laid out. The store was not crowded too. First, there was only person waiting for deli service, so I was able to get my fried chicken. Next, I headed over to the meat dept and picked up some packages of the short rib on special too. They have self-check registers here to speed the check-out process. Overall, I was pleased with my shopping experience at this store.
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January 2021 by D G.
Habitually understaffed, they try to force you to the self-checkout machines, but they don't even have enough of those. On top of that, their checkout machines are slow and buggy so you're constantly waiting for their overworked attendant. Every time I end up coming here for something the smaller Safeway's don't have, I leave swearing I'll never come back.