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December 2023 by Sultana Wali
Amazing customer service!! Mario and another gentleman were so helpful both over the phone and in person!!! Definitely coming back anytime I need help!! Waaaay better than the Concord SW Store
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November 2023 by j j.
Many, many experiences and years of color-matching paint at other stores were always successful and spot-on. We even tested a color match with the same colors at a different store first which was again, successful, but thought we would try it in SW brand in case it was better quality/protection for exterior paint. Unfortunately this was our first ever experience where a store did not get a color match right and now we're stuck with expensive paint that we hate. Yes, it goes without saying obviously we should have tested it first but after so many experiences of testing so many colors and finishes at other stores going swimmingly and feeling we needed to buy the supply of paint before the sale ended- we foolishly felt confident this would go well. I'm sure you are more intelligent or at least have common sense enough to not make our dumb mistake based on all our prior perfect color matching experiences elsewhere. Save being horrified at all the paint you have in a color that makes you cringe and keep up the testing no matter how perfect the track record has been, and maybe it was a one-off but perhaps especially for this brand? Obviously this is just one experience which is why I didn't give one star, but thought I would share to help others resist the temptation to skip the step that we skipped here.
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October 2023 by Leah Nepo
Best customer service and great paint! They color matched for me and it was exact. I’ll always come back.
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October 2023 by Lana Loper
Knowledgeable and helpful!
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August 2023 by Alberto Martinez
Very good
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June 2023 by Michael C.
We have been using Sherwin Wiliams paint since I1986 and this store since its opening. We go back because we like the paints and really appreciate the staff. The staff have always been helpful. Our latest experience has topped and the others. We were helping one of our daughters choose colors for her new house. My wife left her phone by the paint chips. We didn't realize it until the store was closed. We went back next morning a little before opening. The staff member knew exactly why we were there and brought it to us.
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March 2023 by Edward M.
Francisco and Carlos are the best SW employees always going above and beyond for customers. I would like to say I will be taking my business here from now on. A+++
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January 2023 by Kay V.
Very efficient and helpful. They have lots of staff to help you, and a large back area so you don't have to wait long for them to mix paint
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May 2022 by Wilber Paiz
The white woman in front of me I asked her if she could take my order and she replied with a bad attitude I can't and she also didn't say give me a moment BAD SERVICE
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May 2022 by Ricardito Sanchez
very good store..
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March 2022 by Tim Gillman
i learned how to tag with brush paint from here
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August 2021 by FISHING WITH CAMO-JOE
Great customer service... friendly helpful staff..I have been shopping here since they opened... DAVIS PAINTING & DECORATING...
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August 2021 by dano howell
Serena was very helpful, great store!!
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July 2021 by Leslie H.
Customer service was AMAZING. Matching and choosing paint colors is stressful to say the least. I went in with an ancient paint can almost unopenable. Miranda and Serena to the rescue. They were willing to get the can open to make sure I was happy with the match job. Also, taped up the can so that It wouldn't spill on the way home. I cannot tell you how much I appreciated being taken care of this way in the middle of the stress of re- model. Thank you to you two!
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May 2021 by Judith Anderson
Great paint, probably the best. Fast service. What more could you ask for
