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June 2024 by Jeff Bendel
They will say 30-60 minutes to everyone. It took them 90 minutes to show up in my case. They charge $50 hook up, $10 per mile, and a $20 service charge to use a credit card. I was towed 27 miles and paid $340. I found a article that says I was might have been overcharged by almost $100 for the max fees in California. Information below.
I was quoted at $320 and AFTER the tow was charge another $20 for a service fee to use a credit card. They said that was 5% (3.25% is standard for customers to pay) but it would have come to $16, so I ended up paying 6.25%. I had to call back twice. I was told 30-60 minutes. Called back after an hour. Told another 15 minutes. Called back after 20. Finally got a call from a driver saying they are 10 minutes away. Showed up 15 minutes later.
California Public Utilities Code § 22507.7 from 2022 states the max for is $160 for the first 10 miles, and $4 per mile after that. If you need an immediate tow, they call it an emergency. But that equation had me at $228. So this is where I might fight this. I called them to tell them this but they just told me the fee per mile ($10) and a hook up charge (not quoted). I paid $50 for the hook up, $10 per mile, and $20 to use a credit card.
The driver was courteous. Fees are high enough to warrant concern and a negative review.
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April 2024 by Yt Flaco
Jonathan, even though someone sent him the wrong address he still came pretty quick, process was nice and easy, recommend 100%
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March 2024 by Tadz14 Tadz10
Jon the Tow guy was so nice gave me and my wife a ride home and not much towing company does it so I’m really thankful cause it was freezing cold that night
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October 2023 by Ivan Benitez
Towing was great thx you guys
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October 2023 by Saradenene Riola
Very kind an worked with us.Thank You
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September 2023 by oumar diego balde
A man named Guy towed my car. Arrived on time and handled everything like a pro! Would strongly recommend
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June 2023 by Bayley Craig
Amazing service provided today by Juan! Quick response time and job handled like a pro ?Service: Car towing
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October 2022 by Little Larry
The guy was super nice gave me a good deal coming to the shop took care of my car highly recommended
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October 2022 by Bubblehead 12
Guy got me out of a dangerous situation. I was between freeway 580 and a on ramp with the sun in everyone’s eyes.
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October 2022 by Wei Wei
Great service
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October 2022 by nancy G
The service is amazing his name is guy . Two thumps for him ????????
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October 2022 by Moctar Sankara
Towing was super good by james
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June 2022 by kemagood143
Service was super good today by Ben
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November 2021 by Kristi Oloffson
AVOID. Horribly slow - never showed up. They lied to me repeatedly - I waited 2.5 hours after given a 30 minute ETA. They kept saying they were “5 minutes away” and never showed up.They don’t answer the phone. Super rude and unapologetic.DO NOT USE unless you want to wait longer than they promise. Extra hidden fees too. AVOID THIS SCAMMY PLACE
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October 2021 by Ashley Williams
Great fast service. Will definitely call them again if needed.
