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November 2023 by Lydia
Always understaffed and staff doesn’t have the infrastructure and tools to complete requests. I had an oddly shaped package I needed shipped and they just told me to go to the downtown office. Don’t waste your time.
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October 2023 by Andre 2999
Good experience overall. Facility seems underfunded but staff were helpful.
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October 2023 by Sandra Pinto
This place sucks a**.. the lady that's always there has always bad attitude and no help.. she makes up excuses to not help.. she needs to get replaced.. she can't be in customer service with that attitude.
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July 2023 by Benji C.
I've heard about this post office for years. A lot of the time since the pandemic it never has been opened. But was nearby in the morning, it was open to drop a few packages pre paid etc. Even dropping off the person running the desk looked they were in hell. Nobody around. Everything was empty. Just on the phoned waiting for the end of day. Said hello/goodbye and got the "uh huh whatever" from the postal worker. It felt like I was in western of dying part of town. The kind of example of how USPS is dying.South Berkeley/North Oakland needs a better Post Office.
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February 2023 by Donnae K.
I was so scared entering this place because it looks abandoned. There was no cars in the parking lot. I actually walked in without the packages that I needed to ship just in case the place was closed down but to my surprise it's a fully working post office and the lady at the counter was more than helpful. Super nice gave me some tips on what to do when shipping things for the future which I really appreciate it.
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January 2023 by Jessica Jeon
Typically long wait times but really lovely people who work here who are always smiling.
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December 2022 by Brigitte Hoch
Surprising little spot. It’s definitely the most run-down location, but the worker was fast and friendly which is rare at USPS.All the customers that came in while I was there were super friendly too, seemed like they were regulars.If you’re looking for quick service over appearance this is a good location.
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June 2022 by Chasity M.
Wish I could give 0 stars! This location and the associate named Vickie are horrible!! Firstly, the associate was in the back on her phone when I walked in and had to wait 4 minutes before she finished. Secondly, when she finally came around, she argued me down about taping a very small box of contacts. Disgusting customer service!! I read the reviews prior to coming here but I did not expect to have issues dropping off 2 packages. This location needs to be shut down immediately!
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February 2022 by Biermonk
As everyone said, a truly awful post office. The postal service should be ashamed.
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August 2021 by Pravat Kiran Timsina
USPS Please Close this store down. This store is not giving you any profit except a employee that uses restroom 3 hours in 8 hour shift and all the signs that says nothing is available. NO MONEY ORDER, NO POSTAGE STAMPS , EVERY THING OUT OF ORDER. now tell me is that a USPS or its just a junkyard ?
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December 2020 by Charles E.
These folks do the best they can with limited resources. I've only ever been treated kindly by the folks behind the counter. This is my preferred local post office, and the lines are usually shorter than any of the others nearby.
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November 2020 by malia bullock
was basically scammed out of $30 because the worker never told me boxes were free with my prepaid shipping labels. the only lady that is usually there is very rude and not helpful.
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December 2019 by Z Z.
I had such a great experience with Vicky! She was so helpful multiple times each time I went to shop something. She was patient friendly and extremely Efficient. She stayed open even later for me which I know most post offices refuse to do. She is just all around a great person and I hope management appreciates her service and work
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July 2019 by Justin R.
They're trying but the struggle continues! The clerks are very nice, and I don't blame them, I blame the system/administration. They're always out of something you need. An envelope this size, wrapping tape, first class shipping form, pen etc. Also check their website before coming. They have odd hours and are completely closed during certain lunch hours.
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June 2019 by Eric H.
The US Federal Government should be completely defunded for this crap. They use our tax dollars to hire inept employees who can't deliver a simple parcel on time. It just sits there in the back of this office until they feel like doing their job. No one in the office picks up the dang phone, I think they just leave it disconnected to avoid getting calls. This place is a lazy waste of money and frankly an embarrassment to our country. All of the brainless delinquents who work here were probably hired off the side of the road outside of Home Depot and would otherwise be busying themselves smoking crack and creating inbred offspring. This country doesn't need more of that kind of stuff but for some reason our government keeps supporting it.
