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March 2025 by Nathan Mckenna
Don’t get there at 5pm because “they close!”
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December 2024 by Chiara Giovanni
Vickie is an angel. Even though the line was so long that she was still serving people well after the doors officially closed (we were the very last to be served at 3:30pm), she took the time to advise us on how to mail our packages for the least amount of money, saving us a whole lot. Kind and patient even when she was working past closing time on a weekend.
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September 2024 by wendy coyle
Ridiculous staff. Spoiled and entitled. Maybe even “skimming” When I asked why their registers were off line for two days in a row and thus they demand cash payment - with no computer system to monitor, they refused to
Serve me because my “vibe” was bad! Really! Quintessential Calif “nuts” story.
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March 2024 by Ton T
Always helpful USPS staff to help out. There is a small amount of parking and a drive up mailbox.
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December 2023 by Tanya Cope
I have always gotten useful help from the staff here even during the hectic holiday season, there was a line that moved quickly and they handled even the most random questions. Useful to ensure we support this service.
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December 2023 by Chris Portka
The post office is the best. Did you know that you can send a letter all the way across the country for less than a dollar? Crazy and amazing.
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August 2023 by Nicholas McNamara
It’s the postal service.
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July 2023 by Sheila S
Review of the facilities for drop off package. They do have a large box where you can drop packages into the slots. The slots could fit may be approximately 4 inch deep packages. I’ll have to double check next time.That is all I needed to do as the postal trucks have been increasingly broken into. Usually I have the postman pick it up from my house instead. As they have free pick up.This location is small, but has a small parking lot attached. I can easily ride my scooter up. Or park around the corner in the neighborhood. I went at 9 AM on a Saturday, so there was still plenty of spots, but a lot more people were walking in when I left. There was one person being helped at the counter.There was a shelf with postal supplies and greeting cards. Rows of mailboxes.In the back of the post office is where all the trucks are and there’s a sign that it’s only for postal workers.
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April 2023 by D D.
On 4/24/23 at around 233pm, I went to drop off an envelop for certified mail. Thinking it would be a simple encounter, it turned out to be an encounter where I was racially profiled. At the encounter we asked for certified mail. We were handed a small slip to fill out the address where it will be sent (a simple quick task but we were quickly dismissed and told that we weren't ready to be in line). We were immediately told to go to the back counter around the corner to fill it out. There was only one white person behind us. The two customers that were ahead of us were white and one even was refusing to put a return address on the package she was shipping. The USPS person Roy however was patient with her and eventually got her to fill it out with him at the register. Because we were asian we were told to go to the back counter. Roy and the other USPS employee (without a name tag) started to bad mouth us. While my partner was filling it out in the back I went to wait in the front area. I allowed another customer to pass me. The employees both started to yell at me why I am waiting there when they told me to go to the back...USPS please review video footage and investigate why they are treating asian customers differently. Given what I shipped was for Alameda county I am hoping my envelop is not destroyed by these employees? Assuming this would be a federal offense.
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September 2022 by Bailey Palmer
Once I forgot a folder of important documents here after mailing my passport and didn’t even realize it until it showed up in my mailbox god bless whoever here mailed it back to me!!
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August 2022 by Gaganpreet Thind
Friendly staff. Line moves fast.
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August 2022 by 박기찬
Unkind staff make me to purchase tape though there was free tape!
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July 2022 by Alex W.
Over the last two years the US Postal workers working at the distribution center have stolen approximately $4000.00 worth of silver coins from me and they have also cut open one package and resealed it leaving no note of explanation. Apparently the Postal worker wanted to see if the coins were valuable enough to risk getting fired for taking them. There was one incidence of the entire package of coins from Australia being stolen and one incidence of $2300.00 worth of silver Canadian maple coins being taken from the box and left for the mailman who delivers my mail to be blamed for stealing them. A resealed empty box was left on my door step. I guess I was supposed to believe a thief on my doorstep would be taking contents of a package and then sealing it back up. Packages can not even be seen on my doorstep from the street or sidewalk because there is no line of sight. A lame excuse was given to me that the mailman was allowed to claim he obtained my signature even though I was not even home at the time due to "covid 19". The coin dealer did not refund my money as the post office lied about getting my signature. There was then a third instance where the package was ripped open and entire contents of coins were stolen by the postal worker. The supervisor at the local Post office told me the package was already ripped open when he received it from the mail transfer center. I reported all of the thefts to the Postal Inspector General who failed completely to arrest the Postal worker or workers commiting these thefts. I thought theft of the US mail was supposed to be a Federal crime but apparently in the city of Oakland California the Postal workers are allowed to take anything they want with no consequence. Perhaps they can use covid-19 as an excuse to allow these thefts to continue? If they can not figure out which worker is stealing the mail it seems to me they should just fire everyone and start all over.
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April 2022 by Saline Bodies
Always a pleasant experience here. Never had anything lost or delayed, they stay past closing to help anyone in line. Thank you!
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January 2022 by Jeanie K.
The service provided by USPS overall and by this location in particular is excellent. I generally use USPS for all my shipping needs, both domestic and international. The website is really convenient. If you have a good scale, you can print labels at home and skip the line. Oh, by the way, you get a nice little discount for doing that! Especially given the price, USPS is reliable and speedy. I also discovered it's far more secure for valuable shipments. I wanted to ship a piece of jewelry. Went to the big commercial shippers first (UPS/FedEx). They would not insure for more than $1,000. If they don't trust themselves, why should I? I went to USPS and asked what the best option would be. They told me the Hope Diamond, worth more than $200 million, was shipped via USPS registered mail. The person I asked was so kind and really went out of her way - she provided me a box, and did all the taping herself to make sure it would be right. Do yourself a favor and support your local post office!
