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February 2024 by Victoria C.
I like that they're open until 5:30 PM 7-days a week because it gives me enough time to get here after work. Staff seems friendly and knowledgeable enough when I've asked questions. I really wanted to love this nursery because it's walkable to our house and we just moved to the area; however, I purchased 2 plants from them (Bird of Paradise and Sensation Peace Lily). I immediately sprayed both with insecticidal soap upon coming home and both had pests! One had spider mites and the other looked like a tiny baby roach. I thankfully was able to save the plants. I'm glad I isolated them before putting them with the rest of my plants. Yikes! Despite that, I came back to ask them to repot 3 plants that were outgrowing their pots (purchased from a different store) and realized too late that they didn't sell plastic nursery pots. I ended up buying the best pots I could find (they were good quality and really nice) at a reasonable price. All 3 of those plants ended up having fungus gnats! I think the soil they used was infested and they didn't realize it. I'm pretty good about spraying my plants with insecticidal soap to prevent pests and we've never had them in our house until I re-potted those 3 plants. On the upside, they do have a good selection of indoor plants, great selection of gardening tools, etc. Just be careful when making your plant purchase and thoroughly inspect, isolate, and treat your plants before introducing them to the rest of your plant collection.
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January 2024 by Kiran Kaja
Friendly staff and good selection of water features and plants. Purchased nice looking water fountain from them.
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November 2023 by Janie Radler
Westbrae Nursery is a dream come true! I was immediately amazed by the diverse selection and top-notch quality of their plants, indoor and outdoor alike. But what really sets this nursery apart is the EXQUISITE customer service. The young woman working at the counter was incredibly kind, knowledgeable, and attentive. My purchases have thrived, a testament to her amazing advice and feedback. I highly suggest consulting her as my garden has never looked better.
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November 2023 by Anna Weinstein
Does "worker owned" mean license to be nasty? I have been coming here 15 years and we have spent thousands and will not be returning. A young woman was very nasty to me today, very condescending and unhelpful. Nor did she care at all when I provided feedback that she was being hostile to me. Plenty of otehr nurseries that are not "worker owned." I support unions but not when it is license to provide poor customer service.
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November 2023 by Bo W.
While I'm on a roll with reviews tonight, I gotta shoutout this spot! Brought my niece here for their pumpkin patch last month. Way out there in Berkeley but was well worth it. Free entry and awesome set up! Pumpkins were a bit pricey but the funds went support a local school so it was no loss. We had a great time!
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October 2023 by sharon l.
Every time I go to this nursery, I find exactly what I'm looking for. This last time Justin helped me and I have to say it was not only an amazing plant he found for me, he was so attentive and caring and patient, I just had to write this review! Thank you Justin I am really enjoying this plant and it's doing really well in the light that I described and so glad you could help me that dayThis nursery is just so full of a wonderful selection of indoor and outdoor plants and wonderful knowledgeable staff. thanks again Justin!
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October 2023 by Nicholas Tom
Huge selection and helpful staff! We had a really fun time just exploring their outdoor nursery and houseplant section. Maybe a tad bit pricey, but their plants are healthy so you get what you pay for.
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September 2023 by Ayako Tipling
Here is a fun place to check things out when I walk with my dog.Today, I got surprise bags “ Flower Power Mystery Bag” and “ Mystery Veg Bag”, $5 each. Contain 15 varieties packages.These seeds are packed this year. I still have time to sow and enjoy growing some of them.
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August 2023 by S P.
I have been shopping for plants and other items for gardening, at Westbrae for years. I'm always impressed by the large variety of healthy well cared for plants and excellent customer service. They have excellent prices for the quality. I have tried most of the nurseries in the surrounding area and nothing surpasses Westbrae. During the pandemic, they even delivered soil and supplies for free in a 5 mile radius. I highly recommend this business.
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July 2023 by Faeza M.
I wanted to love this place but my partner and I have made 3 purchases here over the course of 7 months and twice we have been disappointed with sick/ infected plants. The first time was a $200ish purchase of a palm which was purchased around Christmas and quarantined indoors. Upon return from a holiday trip, we found it to have a pretty nasty mealybug infestation. There were no other plants in the room with that plant nor was it repotted. None of our plants had mealybugs and haven't had any since then. That palm came to our home with that infestation. The nursery did give store credit but they didn't have a replacement and haven't had that type of palm since then. Fast forward to April, my partner was shopping for some annuals and I was looking for some perennials. I found what I thought was the perfect plant. There were exactly two left but upon closer inspection, I could see the fine webs and tiny red dots of a spider mite infestation. I took the plants up to the register and told the woman in an effort to a. find out if they had any healthy ones of that variety which i could purchase and b. protect the other plants in the nursery. Her response-- well, they didn't have any more but beyond that there was barely one. Idk... concern or maybe gratitude could have been responses; even the appearance of interest would've been more appropriate but to seem that disinterested doesn't really impart much buyer confidence. Third time....I purchased some vegetable plants, against my better judgement, as there were indications of spider mites on some of the neighboring plants. Thank God, I kept them quarantined because they've been a nightmare. I do not recommend this nursery but If you do decide to purchase from here, I would highly recommend thoroughly inspecting any plants purchased, check the surrounding plants as well for infestations, and quarantine any plants purchased. You may still end up with a project on your hands or a be disappointment. Best of luck.
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June 2023 by Monica B.
Plant Paradise!!! I love coming to this nursery even just to "window shop." They have so many rare and beautiful plants. The plants are not Home Depot cheap but they aren't Home Depot cheap...does that make sense? Go give them a visit even if it's just to enjoy some sunshine and plants.
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May 2023 by Mike Duigou
Great selection of vegetables and herbs. Enthusiastic and knowledgeable staff.
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April 2023 by Jem T.
My daughter and I stopped by here to walk around and browse after our lunch. The nursery is very well organized and spacious. There is a variety of indoor and outdoor plants as well as fair priced pots. It was nice to see a wide range of herbs, fruits, and vegetables to choose from. Parking can be tricky, but I would definitely come back during a weekday and spend more time exploring what this nursery has to offer.
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April 2023 by Thomas B.
I love this place. I used to go to the big nurseries, but they just don't have the soul that these little ones do. This one has all sorts of stuff in such a small area. I was so happy to see all the little plant selections that I took home. These guys like to work as a team. When one doesn't know the answer they go get somebody that does. How easy is that? I locked out on my initial visit and there was a new girl working by in the counter, first day. She was very polite and I could tell. It was part of her personality that she is a people people. She listened carefully to my needs and made sure that the right people came to assist me when I had specific questions. She wasn't familiar with. Good for her. I had questions bad orchids and they repotted one of mine. Give me a recommendation for another and I bought a bunch of tomato plants and so on to take out for my summer fruit and vegetable. I am a handicapped and it was a little difficult for me to manoeuvre in the shop and they gladly carried my stuff out to my car for me without any Prompting. I started coming here when I got married 3 years ago and I will not go to another place unless they don't have it and I don't think. That's gonna happen. Get used to me I'll be a new customer for life. Thank you for the t l c.
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April 2023 by Andrea P.
The staff here are very nice and patient. I ended up getting my purchases delivered to my apartment and the process was so simple and definitely worth the delivery fee. Shout out to Anthony who helped me carry my purchases all the way to my door. I will definitely shop here again.
