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March 2025 by Игорь Колесников
Great staff in the photo section in particular Daniel and his coworker
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December 2024 by Kim Chapman
If you are ever in Walgreens on the corner of Hovley and Washington St in Palm Desert and need photos and help with anything in that department Norma is the BEST. She is patient, kind has a smile on her face and a great sense of humor. She helped me and took the time when I could not get my photos to come up on my phone and I needed them printed out. The kiosk wasn't working right either so she fussed around and figured out a way to work with my phone and the kiosk and she got it done. I was in there quite a long time and she never made me feel uncomfortable and was a pleasure. It's nice to know that we still have people that care and go the extra mile in their job. Thank you Norma so very much... Kim Chapman
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November 2024 by Rozy Firosz
Cashier Daniel, always goes above and beyond when I come to the store. Great job!
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February 2024 by Valentine I.
Terrible experience ordering online. There was no communication on missing items and failure to substitute missing items as I had indicated during the ordering process. The customer service reps were unhelpful and seemed uninterested. Definitely will no try delivery service directly from Walgreens
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November 2023 by Jennifer Strand
The pharmacist here is an ignorant fool. He doesn't listen, doesn't care and will hang up on you. I was trying to tell him FedEx is not delivering in 1-2 days as stated. So they might want to let patients know. Lots of seniors use this option...and I would hate for someone to go without meds for 5 days like I did. But Mr Pharmasist just wanted to be defensive and say it's our of their hands blah blah. I know that. Just thought he might want to know the reality of their shipping time. I guess not though. If you are going to be a coward, and not listen, you will remain ignorant.
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November 2023 by Vanessa
Pharmacists are always very helpful.
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October 2023 by Sniper UK
They act like you're a bother. Especially the chubby guy at the register. No hello, no thank you, no nothing.
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September 2023 by T. S.
They act like you're a bother. Especially the chubby guy at the register. No hello, no thank you, no nothing.
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June 2023 by Joe S.
A good neighborhood pharmacy. Always very helpful and convenient for my RX needs. Recommended
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March 2023 by Andrew S.
The Walgreens company lack of respect for their employees couldn't be more clear than their Pharmacy presence.Waited in the car line for over 1 hour to be told that I need to return in 3 hours to pick up the prescription.After receiving an email notification & hearing the robocall advise me that the order was ready for pickup, I returned & waited another 30 minutes before anyone would even acknowledge I was at the window.Of course 1 of the 3 prescriptions could not be located and instead of just refilling the prescription that could not be found, I was told I needed to return tomorrow morning! This will be 3 visits which typically is a 1 visit ordeal with any competent pharmacy.After tomorrow. I am changing to Rite Aide. They have a pharmacist who does subject matter work, a nurse on staff who administers shots & a staff that works with the general public. Unlike Walgreens where the pharmacist wears all the hats!Shame on this corporation for abusing customer service for profit.
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February 2023 by Michelle C.
Zero stars! They are administering COVID tests in the drive-thru. I waited over 30 minutes and got boxed in. Forget picking up a prescription here. Weird hours too. I tried 3x and couldn't get a simple prescription filled.
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January 2023 by Katie B.
Would NOT recommend getting a PCR test done here for any reason especially if you need it in a timely manner. I knew I was positive from an at home test but need a PCR for school. Anyways I did the test on a Sunday and was told it would be ready in 48hrs. 48hrs rolled around and nothing so I called Walgreens when they told me it was still processing, fine so I waited another 24th called back where they told me the same thing so I got a # for LAB Corp they were so nice and told me they did not receive the sample until Wednesday. Now to Thursday I get a message from Walgreens finally with my results stating "inconclusive " of course probably because it was sitting around to long before being tested. DO NOT RECOMMEND. I want to add the women I spoke to from Walgreens was repeatedly rude on the phone, she never let you finish talking before putting you on hold. One time she ever answered the phone laughing with a co worker than slammed it back on hold. She's probably under paid and over worked but should still have better training in customer service.
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December 2022 by Nathan T.
Keeping with the policy of making up the schedule as they go, Walgreens is still abiding by the strategy of using decoy appointments. Ridiculous.You can see from the picture the official printout that is taped to the window. No one bothers updating online listings or their appointment schedule.
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August 2022 by Marianne R.
The pharmacy is the worst. There are days they are closed, times when no one comes to the drive up window and then there's conflicting information on when they close for lunch. I suggest some customer service training or fire some staff.
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June 2022 by Monique S.
Won't change info under my phone number that I've had for almost 10 years. Doesn't send alerts for medication when it's ready. Even though I've asked for the service several times. Pharmacy... where do I start... hours are confusing. Another pharmacy picks up hours when the other is down. However they all suck and I'm done wasting my time, being without medication I need.
