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October 2021 by D D
Please do Not use this company for your move. Joe Reynolds seems like such a nice guy but he doesn't come through, and then he tries to keep your money. I wish I had paid attention to the negative reviews, but moving is stressful and I wanted to think positively. Reynolds didn't tell me he was a broker, not a moving company, and the outfit he contracted - American Pacific Movers - DID NOT SHOW UP, or call, and claimed it was "not their problem" when they answered their phone the next day. Next (36 hours later than scheduled) Reynolds sent over a completely inexperienced man named Fernando who claimed I had more items than listed, and tried to charge me $1000 more, without ever even looking at the bill of lading, where everything I had was itemized. 36 hours later I saw him trying to catch work from the parking lot of a Home Depot. It took my credit card company 2 months to get my deposit back from these chiselers, but I was lucky I'd used a card so they could fight for me. Don't make my mistake!
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October 2021 by Eric Wisniewski
While I was initially concerned due to hearing horror stories about moving companies, I was very pleased with Continental's service. They were very prompt in pickup and delivery, and the movers and Joe (my representative on the phone) were extremely professional. I would definitely use them in the future again for my next move.Services: Vehicle transport
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October 2021 by Yea Yea
This was by far the best moving experience I have ever had, all thanks to continental moving services. The workers were professional, efficient, and took the time to get the job done right. 10/10 experience would reccomend this company and would use them again in the future.
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October 2020 by MOUSTAPHA DIENG
I used them to move from Montreal to Fort Worth Tx, and i must say i was impressed. Last minute with a fair price and great job. They took care of everything and i received my goods in like 6days with no damages and they put everything back together.Arthur and his crew were great! Thank you guys!!
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October 2020 by LUCKY JULI
I had a great time working with this company, they helped me with everything i needed. Price was okay but the service was absolutely worth it.HIGHLY RECOMMENDED!Services: Vehicle transport
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October 2020 by Zac Handrson
The worst customer service I am have ever had. They will give you a price then when they come to your house they will change it and make a double I don’t recommend this company to even to my enemy don’t don’t don’t go with them.
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October 2020 by Salam Morcos
I am very glad to have selected this company. In all honesty, I was very worried in the beginning. This was the first time I use a moving company, and some close family friends scared me at first saying that I can't trust movers, and that they would steal or break my items. Their google reviews weren't flattering either because of a mix up with another moving company with the same name, so I almost cancelled on them. Only when I saw that they were ranked A+ with the BBB that I decided to continue with them. I am glad that I did. They handled the entire process with care and professionalism. The cost is relatively above average, but I chose it because I wanted peace of mind.I gave them 4 stars instead of 5 because they don't handle car moving across the border (they do it via a 3rd party), and it was a bit of a challenge to get all the paperwork done. I decided to work with the 3rd party company directly for moving the cars.
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October 2020 by Katie Henry
I want to warn everyone not to use Continental Moving Services. We were scammed.I reserved them back in March of 2020. I had to move the moving date because the house did sell as quickly as we thought it would. They quoted us a price. I paid a $1000 deposit and secured the date. I was told I had an until a week before my move to cancel my move or I would lose my deposit. This week I was told that they needed more money because they underestimated the amount of our items in storage units, so I paid them any additional money. They also increased the price to move my car from $700 to $875. We are disputing the deposits paid with the bank.Two days ago we were told that Continental wouldn't be moving us, that they hired a third party name Ocean Moving and Storage. Today, we learned that Ocean Moving and Storage has a D minus rating with the BBB. I have researched Ocean Moving and Storage and found lots of complaints. The police found lawsuits against them in Florida.Today, they arrived with a tiny Enterprise Rental Truck. Nothing would have fit in it. We were confused why a reputable company would use an Enterprise Rental Truck. They wanted us to pay them using an app that you download on a phone, cash or with a cashiers check.The movers came inside and told us they would use two trucks to move us, but it would double our moving price. They also told us that they would charge us extra to move each lamp and protect any glass. The price kept climbing. We fired them. They NEVER loaded any of our items into the truck. The police have told us it is a good thing we didn't let them put our stuff in their truck because we would have probably never gotten our items back.We called Continental Moving Services to find out what was going on and were told that this is the way things go. Joe the guy at Continental Moving Services called us a little bit ago to tell us that we had forfeited our deposits. We told him this was a scam and hung up on him.This is a nightmare. Please warn everyone you know and please pray for a miracle.
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October 2020 by Mark Guenthner
I had a great experience with Continental! I was coordinating a very close elderly friend’s move. She was relocating from a very remote location in MT. The move went great, and everything was in tact, once delivered. I also worked with Joe Reynolds and thank him for his professionalism, responsiveness and great customer service!
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October 2020 by Laura Janicki
I cannot praise this company enough. After the first company we hired failed TWICE to show up, we had to scramble and find a different company. We spoke to Joe Reynolds at Continental Moving and he explained that they were booked for about 2 months out. We explained the situation we were in and he went above and beyond helping us. They were able to squeeze us in and sent 2 really terrific movers (Arch and Cliff) who saved the day! Thanks again everyone, you all did a fantastic job!
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September 2020 by laboni islam
I had a great move with these guys. Great team
Easy to work with. I will use them again for my future move coming up again.
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September 2020 by Michael Lacalamito
Had a great experience using continental. Matt and his crew were great and very professional.
Thank you guys.
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August 2020 by BABACAR NDIAYE
Very good, good price.
Thank you
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March 2020 by Abdul Hafiz
Very professional, answered all of our questions and did everything I expected. Highly recommend them!!
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March 2020 by Mia Lamre
I don’t recommend them at allllll.
