May 2019 by H S.
Lol the good reviews here make me giggle. These ladies have obviously never had their lashes done by a professional before. Yumi was kind when I originally spoke with her as I was referred for someone I was doing a job for. My employer told me what she was paying and I asked Yumi several times while text communicating about the price but she actually avoided the question each and every time. When she did come for my home appointment (which was super cool) she asked me about my lashes and I told her I wanted something that was "subtle", she agreed and got to work. When she initially finished they were okayyyy, I wasn't fully satisfied but figured they would kind of look better in a day or 2. I asked her how much I owed her and she tells me a whopping $75 dollars, which you would think is a great price but when someone is telling you through your entire appointment they don't have a license to do this, their finishing school and will be working in a shop soon (which obviously by reading her reviews she's been telling the same story for years) AND you'd already asked 10 times about the price someone else told you she's getting, so instead of $35 I give over $75 and call it a night (I did ask why the price was so much higher and she told me she had used Mink lashes (more expensive) because I told her I wanted the "subtle" look, but didn't bother asking me if it was okay that they cost double the price of her regular lashes and that my friend didn't give me the right price basically). Not even 24 hours later I'm still unbelievably unhappy and ask Yumi if she had any time to come by and touch them up for me, she again completely avoids answering the question and instead starts throwing me it excuses as to why they aren't even and how lashes are never exactly identical. She even had the audacity to tell me nothing on anybody is even and it's not her fault, that when I started working at a doctors I would know that (I told her in my appointment while chatting I was starting a new job, little did she know I'd been working in plastics for 2 plus years already and in the medical field for the last 4 years) she's extremely arrogant and unprofessional. After asking her about coming to make them look even getting no reply she rudely offered a refund which she NEVER sent. I even asked her this past week if she had intentions of sending a refund and she still hasn't replied. I would never suggest this mediocre eyelash service to anyone who doesn't want to get lied to and have bad lashes. Hey
