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August 2025 by mblvck iii
Aaron and Edan provided an excellent customer experience. Their service was professional, attentive, and exceeded expectations. Thank you both.
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July 2025 by Roya Lavian
Overall, an okay FedEx. The lighting is poor and can be better. But you can do what needs to be done at the self-service pretty easily.
Usually most of their employees are quite helpful. Their employee, Aaron, needs to be told to talk to customers with politeness and not be so rude and inept in his social skills. You are not supposed to tell customers to leave so aggresively. Learn to talk to people. So off-puting and weird.
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June 2025 by Yes Mija Flower
This was a great experience today thank you to this one employee who helped me today named Mel. She helped me with my design and be able to print out my business cards. Mel goes above and beyond. She takes the time and effort to answer all my questions. I am very grateful for all the help. I will be coming back just to create a poster.
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June 2025 by Tamar
Great customer service and ample parking available
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May 2025 by Natalie Lapidus
Absolutely terrible and rude service. I’ve been coming to this fedex for years and they used to have great employees. Now no one wants to work and send you to self service. I said that I’m willing to pay for them to do it the employee Amy started screaming at me. If I go to FedEx I obviously don’t need a self service, I need help with my printing!
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August 2024 by Roxana Roxana
Aaron that guy name didn’t help me
No recommend to go there
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July 2024 by Maximilian Markevich
Very slow and bad service
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May 2024 by Andre Noble
I am writing to highlight the exceptional service provided by Cherisse at this FedEx Kinkos on the 9000 block of Wilshire Blvd, Beverly Hills. Recently, Cherisse demonstrated exemplary problem-solving skills and leadership potential under pressure. When my USB drive was initially deemed “unreadable” by other staff members, Cherisse took the initiative to successfully access and print the files needed for a crucial job fair the following day. She not only resolved the technical issue but also managed to efficiently multitask, handling another customer's print job simultaneously.
With over 30 years of experience in public and customer service, I recognize Cherisse as not only an outstanding employee but also as someone possessing strong leadership qualities. I highly recommend considering Cherisse for a managerial position within your store, as her skills and dedication significantly enhance customer experience and team functionality. And I'm sure other customers feel the same way. Thank you for acknowledging this commendation.
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March 2024 by Ali Noor
FedEx Office in LA Beverly Hills exceeds expectations with exceptional service and a well-organized layout. From packing services to workstations, faxing, and self-service options, every section of the store is meticulously arranged for maximum efficiency. The staff is friendly, knowledgeable, and always ready to assist with any printing or shipping needs. With its convenient location and top-notch organization, FedEx Office is a reliable destination for all your business and shipping needs in the Beverly Hills area.THIS IS ALI NOOR & THIS IS MY REVIEW
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November 2023 by Jason Smith
Sandra says she is the manager's assistant.I asked where the manager is and no boo...I don't understand how Fedex pays thesepeople who walk around without working likethe manager who There is not.in any case Sandra is rude,arrogant and inappropriateto work in this Fedexis arrogant towards everyone,I hope Fedex sends her home.
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August 2023 by Marc Annotti
Very helpful staff ...parking in the rear
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August 2023 by Kam 59
I am writing to convey my sincere appreciation for the outstanding service I have consistently received at store number 5918 in Beverly Hills.For Ms. Amel has been an absolute delight to interact with, always going above and beyond to ensure that my needs are met. Her exceptional professionalism, knowledge, and willingness to assist have truly made a positive impact on my experience.Every interaction with Ms. Amel has left me thoroughly impressed. She not only addresses my questions and concerns with expertise but also takes the time to make sure I am fully informed and satisfied with the solutions provided. Her dedication to customer service is evident, and it's individuals like her who set a remarkable standard for excellence.I want to extend my gratitude to Ms. Amel lat store number 5918 for consistently delivering exceptional service. It is because of individuals like her that I choose FedEx for my shipping & most important printing needs without hesitation.
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July 2023 by Monica Villalvazo
I dropped off my package today at 2:30 and they wouldn’t box it because they say they’re super busy I see people standing around the shipping doesn’t need to leave till 6 PM. They have enough time to pack and ship it but they won’t do it.
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May 2023 by B D
As soon as I walked in the door, Len yelled “Ma’am!” from across the room, then he scurried over to me, and told me that I had to leave right that moment because they were closed. I asked what time it was. Len said, “8!” I asked what time they closed. Len said, “8!” I said that I needed to make 5 prints from their computer. Len said, “If you can make them in 1 minute.” I said that I could. Len said, we’re closed, and I want to leave on time!” I asked if there were any other branches open past eigh…. Len said, “No!” I asked what his name was. Len said, “My name is Len!” I said, “Thank you, Len,” and walked out the door. The hours are regularly changing; it’s difficult to keep track of when they’re open/closed.
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April 2023 by Deena B.
Love going there. Everyone is so helpful and welcoming. Whenever I have printing to do , I go to the Beverly Hills store. Amel usually is the one to help me and she's just terrific. She has made wonderful recommendations that I followed through on. I feel good when walking in there. All the employees seem happy to be working there and take their jobs very seriously .
