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July 2025 by Ivana Bramson
Geary’s is a first class, one of a kind operation. The service is impeccable. And the selections are beautiful. Salvatore is wonderful to work with!
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July 2025 by Erla Altamia
What a phenomenal experience working with Darbini Jewelry! He worked with me closely designing the perfect engagement ring for my fiancée and I! He was consistently professional, thoughtful, and detailed in every step of the way during the process.
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June 2025 by Victor Seas
Great service! CS team made my day for my back to back 4 purchases and home delivery service was smooth!
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May 2025 by Sara Scruggs Woodward
Salvatore was extremely helpful, keeping me up to date on timely price changes and making great suggestions. Working with him was so seamless, I’d absolutely do it again. A wonderfully enjoyable experience!
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March 2025 by Julio Vasquez
Viki is an amazing sales person and very knowledgeable.
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March 2025 by J W
I bought a Hermes teapot for over $800. A piece of the porcelain fell out. Clearly something was wrong in the construction of this tea pot. Gearys does not replace the item.
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January 2025 by Megan Arora
Never shopped at Gearys before, what a fabulous experience!! I called to see if they had a product in stock, and Salvatore took care of everything. Within minutes I had purchased it, they gift wrapped it, and I picked it up 2 days later. He is shipping the 2nd portion (gift wrapped) directly to my friend once it’s back in stock. They even do curbside pick-up! I will definitely keep Gearys in mind for future gifts, they even stock Simon Pearce from VT!
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December 2024 by Babette Ison
Chris Demain at Geary’s Beverly Hills is an absolute gem! He helped me find the perfect holiday gifts with extraordinary service and attention to detail. Chris made the entire experience seamless and enjoyable, offering thoughtful suggestions that suited my needs and budget perfectly. His professionalism, efficiency, and warm demeanor is a sparkling example of the exceptional service I’ve come to rely upon at Geary’s whether I’m purchasing one client gift or checking off my entire holiday list, his prompt service and rapt attention is the same. Thank you for the 5 star service!
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June 2024 by Ryan Kee
Recently bought a Montblanc Rollerball and journal set on their website. A few days later their customer service rep Jennifer Hill-Boyle called me to let me know that they didn’t have the blue notebook, but did have the black…to which I said that was fine, and it was shipped out. Upon receiving the set…I noticed that it was not the right pen at all, completely different pen. I rechecked my email receipt in the event I made a mistake…but the receipt was in alignment with the pen I thought I got. I called Jennifer and explained the situation and asked, since this was now the second mistake Gearys had made, how they were going to make it right. She informed me there was nothing she could do. I asked, in the spirt of “uncompromising service” (as they state on their marketing materials) to amend for their mistake just go down the street to Montblanc, pick up the correct pen and ship it out. She said thats not what they do. Additionally she sounded confused as in the the same conversations once said “We never had that pen in stock” and then later towards the end said “We could not get that back in stock”. Sad to see what once was a great luxury boutique refuse to make their mistakes right...and make the customer shoulder the inconvenience of their mistakes. No more shopping at Gearys for me, will take my luxury purchases direct to Montblanc or other luxury boutique’s that are committed to customer experience.
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May 2024 by C R
I purchased my Rolex many years ago at this store. Unfortunately Rolex no longer have a service center in Beverly Hills so I was advised to take the watch to Geary’s (on Rodeo) who have an on site repair person . In the past at Rolex I could have the watch back in a matter of hours at most and they always went above and beyond. At Geary’s I was told it was a minimum of 7 days even if it was just a battery. As I was due to go away I followed up on Day 4 and was told the person I spoke with, that my watch could take up to 16 weeks if it had to be sent out and then given the runaround about the person who I had asked to speak to, being in a meeting. If my watch was going to take up to 16 weeks, I would never have left it as the watch is very precious to me and probably travelled to a city with a Rolex service location. Given the status of Geary’s I expected more. No one had even called to give me an update or estimate. I thankfully called back again and this time an extremely helpful person named DUSTIN saved the day. Dustin was thoughtful, understanding and effective which was very much appreciated. Thanks to Dustin, I changed my review.
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April 2024 by Brian B.
Came to purchase a travel watch case for, incidentally, a pricey watch bought days earlier.."Brittany" asked if I needed help...then the eye rolling and faces begun when I didn't want to provide extra personal info, but wanted just to pay and be out of there. After paying, she sent me to deal with the stocking people, who, as she said, needed to get it from downstair in 10 min or so. I asked her to deal with her stock people and get it to me, I figured service wise the least she could do as a salesperson. She refused, and ran somewhere else. I spoke to the manager and told the story. Needless to say, will not be buy another watch from them as you are treated one way when you buy a watch, but completely differently when you just buy the box for it!
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April 2024 by Aaron Phillips
Discovering the perfect Rolex watch often feels like a quest for the rarest treasure, a journey fraught with anticipation and excitement. This was exactly my sentiment when an initial arrangement to acquire a Sky Dweller Rolex fell through when a family member spoke to soon and the watch I was promised went somewhere else. But fortune smiled upon me when I remembered a long-forgotten interaction with Geary's—a name I had given two years prior in the hopes of securing this exact timepiece. As a car collector, I understand the supply/demand dynamic and if you have the right attitude, it can become more fun than frustrating. But, As demand far outstripped supply, I had lost hope, until a spark of memory led me back to Geary's doorstep, so to speak.
From the moment the receptionist at Geary's greeted me over the phone, I'd been spoken to with a familiarity that one seldom finds in customer service. My story and aspirations were met with genuine interest and empathy, swiftly transitioning me to speak with Kelli, a name now synonymous with unparalleled support in my quest for my Sky Dweller.
Kelli was a revelation. Her expertise on Rolex watches and the nuances of beginning a relationship with the brand was nothing short of extraordinary. Yet, it was her demeanor—funny, congenial, and incredibly welcoming—that truly set her apart. Conversing with Kelli was akin to catching up with a dear family member; she was both professional and easy to talk too.
Although the Blue Face Sky Dweller Rolex will take a bit to come in to the store for my purchase,, my confidence in achieving this dream has never been stronger. With Kelli and Geary's championing my cause, I stand on the cusp of not just acquiring a watch, but of inaugurating my very own collection, nurtured by my newfound family at Geary's.
For those embarking on their own quests for the perfect gift or piece of jewelry, I cannot recommend Geary's highly enough. Visit Kelli and immerse yourself in an experience that transcends mere transactions to become something deeply personal, enjoyable, and ultimately rewarding. Your journey to find the exceptional starts with Geary's, where dreams are understood and passionately pursued.
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March 2024 by Andrew G.
Purchased a beautiful Oyster Perpetual from Zach. Great guy, awesome experience, and great shop. Will be a returning customer for sure. I've been to several Rolex authorized dealers in the LA area, and Gearys in BH is by far the best I've been too.
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March 2024 by Lawrence P.
Gilda @BH was great to work with easy and very communicative in receiving my Rolex Wimbledon two tone, I continue to look forward to working with her on my next couple Rolex pieces, thanks Gilda!!!
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February 2024 by Brandon B.
Update! 27 Feb 2023 Just in time for March Zach at BH Gearys made my Rolex dreams come true! A watch exactly to my specifications came in about three weeks after my initial visit (3 Feb) - Zach sent me a message and he was able to get me in to get my fitting the very same day! Cannot thank Zach & the team enough - so excited for this piece and for a continuing relationship with the crew! 10/10 - no notes.
