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March 2024 by Ryan B.
The service was great. I was looking for a new wallet that I could have years to come and they were very helpful to pick out a great fit. I recommend visiting their store. Great selection and friendly team.
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March 2024 by Alexis B.
Daniel was amazing. Highly recommend asking for him, very friendly and helpful. Wonderful products and great service. Worth visiting him on Rodeo drive! Great service!
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March 2024 by Marineh A.
Roger! Need I say more? Impeccable customer service- makes shopping even more worthwhile than the feeling of adding to cart! Goyard, you're lucky to have him.
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March 2024 by Raizel Y.
Went in to buy an Artois and had excellent service from John! He assured us every step of the way and was not pushy at all but helped us complete our purchase quickly and choose a color & font style for my personalized bag. Thank you John.
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March 2024 by Devyn I.
absolutely amazing! So kind and helpful in providing hospitality and best options. I would very much reccommend him for making purchases. Looking forward to growing my collection through him.
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February 2024 by Michelle Zheng
Jonathan was great - super knowledgeable and fun to work with! I highly recommend working with him!
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February 2024 by Tee Tom
I did read some of these reviews however I generally try to give the business the benefit of the doubt especially when it comes to big designer brands. What I will say is my experience with Jonathan K was top notch. Jonathan took my call and immediately jumped right into wanting to help me with the item I wanted. I thought he was going to tell me I needed to come in to purchase but no, he asked what item I wanted and right away located the last piece in stock. It took me some time to get the invoice back to him but he held that item for me and eventually completed my purchase. This was probably the easiest luxury purchase I’ve ever made. I will continue to do business with Goyard especially if Jonathan is at this location. If you can, request him when going into the location or when calling the store.
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February 2024 by Stacia D.
I always receive good service at this location, Sally is my primary clientele advisor who's awesome but Nanjiao filled in as was amazing as well. I look forward to working with them again.
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February 2024 by Jessica Z.
This place is a haven of luxury. The ambiance exudes sophistication, complementing the timeless elegance of Goyard's offerings. During my visit, I received impeccable service from Roger, his personalized assistance to me really enhanced my shopping experience. His knowledge of the brand and dedication to customer satisfaction stood out. Thank you, I look forward to next time!
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February 2024 by Kat R.
Had an amazing shopping experience here, all thanks to Roger's impeccable customer service. Will definitely ask for him every time.
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February 2024 by Sabrina K.
I don't usually ever leave reviews for luxury stores but I felt like I needed to for Goyard in Beverly Hills. To be fully transparent I and very low expectations when contacting the store as people had told me the sales associates are very rude, but I tried my lucky anyway. It ended up being the best decision I've ever made. I was connected with Roger from Goyard who I immediate clicked with. Roger is the most patient and chill sales associate you'll ever meet. He never pressured me into purchasing anything and showed me everything I was interested in. Unlike some sales associates that try to get you to purchase as much as they can, Roger stood buy and listened to what I wanted and helped me make an informed purchase. If you ever find yourself in Beverly Hills and want to shop at Goyard, I would highly recommend seeking out Roger. He truly is the best sales associate I've interacted with in a luxury boutique.
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February 2024 by Steven zhang
We had a very good shopping experience here, our sales rep Daniel was very patient and the service was exceptionally good, highly recommended and will definitely buy here again!
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February 2024 by Terry F.
Came on a weekday without an appointment and only waited about 10 minutes to get in. The store is small so only let a few customers in at a time. I was helped by Johnathan I believe and he was knowledgeable and suggested a few products to go along with my purchase. I knew what I wanted to so I was in and out and I lucked up on getting the size one available! Only thing is I purchased a larger item and received a smaller shopping bag.
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February 2024 by brenda hua
jonathan kim is the one you want when shopping here. don’t love queues so knocking a star off but jonathan was super patient and helpful while we shopped
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February 2024 by Yick.H
Never have anyone answer the phone even is not in busy peek hour. It shows on chart is less busy than usual. I don't think that is acceptable as such a high end brand without any customer services