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December 2023 by JL
The female sales who attended us today 24th December 2023 in the morning, rudely and impatiently told us to “take off your own rings first, do not scratch my ring.” …. I thought that diamond is the hardest stone in the world.
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October 2023 by Jessica Wirtz
Went in to look at wedding bands and no one even offered to help me. Looked right past me to help others.
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October 2023 by C Neon
Had the pleasure of visiting HW at BH for a private event. Very nice rooftop deck overlooking Rodeo. The jewelry, well that doesn't need any review. HW offer some of the best there is.
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August 2023 by Ruxin Li
Jewelry is beautiful but service is bad. Sales Lisa wasn’t passionate at all, didn’t introduce anything and was very pushy about selling. She kept asking about what’s our budget and if we decided yet. We only spent 5 mins in the store and left, very unpleasant experience.
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June 2023 by Mutian Z.
I recently purchased my engagement ring and wedding rings from Harry Winston. The quality of the rings is exceptional, and they have exceeded my expectations in every way when I received them. Our salesperson, Lisa, is very responsive and helpful, and surprised me with a lovely gift for my birthday month when I received the rings, which makes the experience more special.
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June 2023 by Paul Yu
My sales assistant Mrs. Katerina Bobrovska has been the nicest and the most caring person throughout the whole process.I purchased the Engagement ring from her last year, and bought the wedding band recently. The process was very smooth, and Katerina is helpful and reliable. She made me a very happy returning client!
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March 2023 by Hai G.
Charles has always been my go to person, but he really went above and beyond for my Omaha's birthday. This was an unforgettable experience.
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December 2022 by Caroline K.
Love the jewelry here! My fiancé is thinking about getting me ring here!!! Fingers crossed!:))
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October 2022 by Erika S.
My boyfriend made an appointment to go ring shopping at Harry Winston. Daniel (our salesperson) was professional, polite and very knowledgable. We were treated with kindness, respect and patience. It was exactly the type of experience we hoped for. We love the ring and are grateful for the service you provide.
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August 2022 by Kevin W.
I don't write reviews too often but I have to say this is the BEST HW store ever! The atmosphere inside the store was not only high class but also very friendly at the same time. My wife and I had a great chat with Charles, one of the best salesperson we've met. We can tell he wasn't just one of those ordinary salesperson who is solely trying to make a sale, but he was also very passionate about the brand as well. We expressed our interest on a pendant my wife had always wanted but hard to get, and frankly speaking we didn't put on our hopes up too much at the time. And what do you know, abt 6 weeks later we got a msg from Charles saying the item was available! My wife and I were very excited especially it was actually right around my wife's birthday. We happily purchased it and it really made our day! Thank you Charles!
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August 2022 by 青
If you come to visit HW I highly recommend you look for Charles. He's professional, efficient, friendly, and my experience here is wonderful I'd say 80% because of him! For all girls out there, if you are looking for a wedding ring or engagement ring, HW is the place to go! I went to Tiffany and Cartier, Tiffany was ok and experience with Cartier's sales was horrible. Charles真的不错，服务很好！不像隔壁卡地亚sales鼻孔看人真服了
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March 2022 by Destiny C.
This is the world's best place to buy a piece of jewelry. I will start by saying I have bought many pieces from Tiffany's and Cartier over the years and though nice jewelry the customer service has never been spectacular. When we finally made our way to HW, about a month ago, I brought my teenage daughter and my sister with me to buy my first HW piece. We had read on Yelp that Charles made the experience even better. As luck would have it, we had Charles as our sales representative. He was the most amazing and outstanding sale person I have ever met!! He treated my teenager daughter with respect and made our shopping experience AMAZING! He was polite, listened to what we were looking for, and made sure we were treated like royalty even though we were only buying a smaller purchase. Just when I thought it could not get better I received a surprise in the mail today. A book about HW completely out of the blue. It made my day and brought a smile to my face! If you want a truly unique and a once in a lifetime experience buy from HW and request Charles. You will not be sorry. As for my ring it is exquisite! Thank you Charles! I will be purchasing my next ring from you shortly. Destiny, Daughter, and Sister:-)
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February 2022 by Shichao W.
Very good shopping experience, sales Charles is very friendly, professional, and communicates in a timely manner. If you want to buy hw, you must find him
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February 2022 by Rachel P.
I had the pleasure of visiting Rodeo drive today for the first time. I was greeted by employee Charles McFadden. It was the most magical experience because of Charles. Not only did Charles greet me with a big smile (under his mask of course) but he took the time to entertain little old me knowing very well that I was not making a purchase but simply came to visit. Harry Winston is very lucky to have someone like Charles working for them. My day of Rodeo drive was so special because of Charles. Thank you Charles for this exceptional experience. from, your friend in Toronto
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January 2022 by Psychic Reader
All I can say is wow! I visited the shop over a year ago I met a very nice gentleman named Charles he had given me his contact and we touch base often on throughout the year I wasn’t quite ready to purchase my wife a ring at the time our anniversary was approaching and I figure I give it a shot I walk into the store immediately Charles and I reconnected and what a blessing that was Charles literally made the experience unforgettable he was so polite sweet and caring he was bringing me everything under the sun with respect and honor I had asked him if there was anything we can do special for our anniversary after I purchased the ring He said don’t you worry I’ll take care of it show up at 11 AM on your anniversary and it’ll be a surprise you both will never forget I trusted Him and went along with the plan they had us park in the back while I blindfolded my wife she had no clue where we were Charles then grabbed her and took her upstairs to a private suite filled with champagne and hors d’oeuvres along with decorations we were both in tears once we seen it he truly made the experience like no other we will both never forget this and keep the story from generation to generation trolls is literally number one I could’ve asked not only for a better salesman but now a friend. After our anniversary Christmas was approaching so my wife and I wanted to gift my mother something really nice she had brought us this unique/gorgeous charm bracelet and we continued our purchase history when it comes to jewelry you have to have a happy feeling purchasing it and Charles make sure that you are happy and goes above and beyond for his clients thank you so much again Charles for the unforgettable experience we love you so much and yes we will be seeing you very very soon!
