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February 2024 by Nicky Hope
Great location, comfortable environment and friendly staff
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February 2024 by Mike Schmanski
Excellent customer service and the BEST EV on the market. Go see Andrea and she will help you with any questions. I came in right around 5pm and without hesitation Andrea greeted me with a smile. I’ve driven this car through the rain storms we just had in California it held up remarkably, and I felt so safe driving the Lucid Air! Hands down no other EV compares. Take a ride to BH and visit the beautiful LUCID showroom on Wilshire Blvd. Thanks again Andrea!
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February 2024 by Jacob Wang
Thanks for the great service from John
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November 2023 by Alan Darush
Excellent customer service at the service dept. Very helpful and attending.
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October 2023 by Valtteri Harlu
Big and beautiful showroom. Got really good customer service even though not even thinking of buying Lucid (not available in my home country yet). Advisor had great knowledge of the product and was available all the time. I think the Advisors name was David.
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October 2023 by Picasso Milano Forever
My experience at your Showroom in Beverly Hills really inspired and motivated me to move forward with LUCID AIR Purchase.I have been at every Press Conference since day one and the brand of LUCID represents my key core values as not only an Entertainer busy also a Leader in the new world ? in the now Digital Age.
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September 2023 by Gustavo Valdez
I live in Inland Empire. To get service for a couple of recalls and a couple of issues I drove to Lucid Beverly Hills 3 weeks ago. Issues were taking care except for one (a part had to be ordered). A mobile service to my home was scheduled for today. Brandon from service called me today to ask me for a picture of the part in question which I found odd because they knew and saw the part needed. Sent a picture anyway. It looks like they basically forgot to order the part. Brandon told me that that the part was damaged and that they couldn’t make it today to fix the issue as scheduled. I took the day off from work to wait for this service. He asked me to go back to BH because my house is too far. Of course I am not happy with this kind of service and the bad attitude from the service person. In the past Orange County handled my service (including mobile) without any issues or drama.
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June 2023 by Mohamed E.
Alex and Brian from the service center were incredibly professional and courteous. Amazing attention to detail, got the work done very quickly, were very responsive, and kept me updated! Exactly the service I'd hope for with this type of purchase.
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May 2023 by Joshua Briggs
Well let me say great customer service had an awesome time there they treated us good even though we obviously can't afford one ?
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May 2023 by John Castro
Great studio Representative was informative and professional.
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February 2023 by Christopher Schultz
Great staff, beautiful location. Really helpful
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December 2022 by Matthew Spry
Very welcoming, take the time to visit and see the quality Lucid has to offer
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October 2022 by Chris J.
I have been a Tesla owner for 5 years and fell I love with the electric platform, however, Tesla hasn't evolved into the luxury I yearned for. My daughter suggested that I go test drive the Lucid and she scheduled a test drive in Beverly Hills. When I arrived, I was greeted and all of the staff were very friendly. They showed me around while Daniel , who I had the appointment with came out. He had gone and pulled the vehicle out for our ride. Daniel was super friendly and knowledgeable, explained all out the exterior features before I got in for my test drive. As soon as I sat down in the drivers seat I knew this wasn't a Tesla, it was much more. From the luxurious interior , massaging seats, comfortable ride...I can't say enough! My introduction to Lucid was amazing. The car was amazing! The staff even made sure my meter didn't run out of time!! I can't say enough about the Lucid and the Lucid team.
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September 2022 by Michael C.
I had my GT serviced here a few times and have to say Aaron and his team are awesome! The prices they charge are incredibly fair and the door to door service can't be beat. I love my car and am so happy I have a trustworthy local service center to go to. Thank you Lucid!
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May 2022 by Arturo Acevedo
Love the people love the car, Lucid air touring, cannot wait to have it!!!!
