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August 2023 by Mike McD
Max pawn is awesome. Brandon is the best. Very knowledgeable and extremely personable.
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August 2022 by Robert H.
These people will waste your time. First I brought an item (value: $1,490) they offered $300. I told them I would think and it and revisit the item at a later time. I brought the same item back and they tried to offer me $200. They have this big sign that says we offer top dollar, that's a lie. I DO NOT RECOMMEND this place. Don't waste your time. You are better off taking it to TheRealReal.
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August 2022 by Marissa Albano
Amazing pawn shop, super nice customer service. They give you a great value for your items. Have sold here many times. Thank you guys!
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August 2022 by Mia Y.
Hello everyone! I worked on rodeo drive for over 25 years.. this particular store or I would just say trust the process the customer service was amazing soon as I walked in Anita welcome me with a huge smile absolutely beautiful store and also, Joshua who helped me was outstanding I've been in this business for a while but I left with such a great feeling I'm definitely going back to this location I'm talking almost 30 years working on audio drive the customer service was very outstanding with great leader ship!I will highly recommend this place if you want to purchase or sell your jewelry it's very fair more than fair actually and everybody's super nice I would just say trust the process and go visit! Thanks you guys I'll see you soon
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July 2022 by Kambiz K.
They are very friendly and honest I purchased many items like my wedding diamond ring which was appraised higher then what they charged I bought paintings classic bicycle am happy with all. They are an established shop don't see them putting their reputation at risk for one bad deal.
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May 2021 by Ana P.
Maxferd! I'm so happy with my purchase. Excellent customer service ~ Lightning fast shipping and both bracelets are exactly as described. (Actually better than I expected)
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May 2021 by Agnieszka Pieterwas
Beware! I brought 22k Indian Earrings which had a stamp, bought in India wit a certificate, and even was confirmed lately by RealReal specialist. The lady tried to convince me it’s 18k. Do not trust this store.
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April 2021 by Sonia R.
We love this location! We've worked with Josh for years. Always a great experience! Makes our visits very pleasant. Great finds!
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March 2021 by Smith J.
Love Maxferd! They get 10 Gold stars! Great place to shop online. Every one I spoke with was helpful and a pleasure to do business with. I've shopped at two of their locations. Joshua at the Beverly Hills store and Coby Woodland Hills shop - both guys are Fantastic!
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November 2020 by Lionel W.
They Don't know what there looking at, not experts In the field of jewelry or watches, go to an appraiser that knows there stuff without a doubt. Very friendly people but not up and current on watches and fine jewelry so there maybe some "Questionable items in there store "They determine authenticity but comparing your item to photos on eBay he didn't even know how to open the watch to check for the correct movement, a waste of 45 minutes how do you authenticate a watch without opening it and checking the movement???? I guess there not really jewelers or experts just a guy with a job, it felt like visiting a surgeon that didn't attend medical school
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October 2020 by Candie Whitted
I’ve been coming here for over 8 years and they are the best!! Josh especially!! He’s so awesome!! Each time I visit the store I get excellent service!! This is truly the best pawn shop on the west and in Beverly Hill, CA and surrounding areas!!Exceptional Professionalism!!
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July 2020 by Paula M.
Negative Billion "stars". These criminals targeted my loans and valuables and are currently attempting to convert over $45,000.00 of my personal property! They are trying to pay me off with $5,000.00 for alleged stolen sterling during a "looting" - sterling that was supposed to be "safe and secure in their vault!!! It is clearly an inside job by THEM!! They foreclosed on $30,000.00 of heirloom jewelry during the SF Marshall Law and Shelter-in-Place and wouldn't take payment over the phone! DO NOT DO BUSINESS WITH THESE CRIMINALS. THEIR ADVERTISING IS FALSE. YOUR VALUABLES ARE NOT SAFE WITH THEM AND THEY WILL TAKE YOUR VALUABLES AT THE FIRST OPPORTUNITY!! I plan to take them to court and shut down ALL of their operations, ALL of their shops throughout CA. I will stop this criminal behavior to protect us all! AVOID THESE CRIMINALS AT ALL COST!!!!
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February 2020 by Sergio Hevia
These guys are incredible they will go out of their way and do anything to help you they make sure they call you and make sure that they get a hold of you if you’re running late they do everything possible to make sure that you’re OK I cannot say enough good things about these people especially Josh the guy has always been there for everything I need these people are awesome
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December 2019 by David Hopp
Maxferd is awesome!! Their selection is incredible— all brand names Rolex, Chanel, Cartier, Fendi, Tiffany, and many, many more. Their prices are more than fair and I love the staff— so helpful and knowledgeable. I both buy and sell there; always walk out with a smile on my face. Shout out to their security that keeps us safe! Don’t miss their current Black Friday sale which already started! I get all my holiday presents there. Maxferd is going to make lots of people happy on Xmas!!
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December 2019 by Daniel Vargas
If you are looking for a great deal and friendly sales people. I recommend this place. I’ve been a customer now for over a year now and I couldn’t be happier with the deals I received on watches jewelry and accessories. Highly highly recommended...
