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February 2024 by Lime Flavored Bleach
There was a nice variety of clothing despite being out of season. Employees were welcoming and even complimented my vehicle. Definitely check them out if you value excellent customer service.
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January 2024 by Tj Mooney
Radwa is amazing!! We went to this store a few years ago the last time we visited Los Angeles and she was the same person to help this time. I couldn’t believe she sincerely remembered us! She’s one of the nicest people we’ve ever met and this company is so lucky to have her!
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December 2023 by Mark
Prada maybe a little off vogue at the mo, but the Beverly Hills outpost is always such a joy to visit.
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December 2023 by M
Prada maybe a little off vogue at the mo, but the Beverly Hills outpost is always such a joy to visit.
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October 2023 by Zarina Ilyass
I wish I could leave less than 1star . I bought a pair of shoes, asked aSA to ship to my state , because I was visiting LA , guess what , she didn’t shipIt . She gave a wrong receipt,I did check when I got to my hotel. I was calling the store , nobody picked upthe phone !!! Then finally I found customer service email , they shipped my item 10 days later . They didn’t apologize to me either. Worse experience ever !
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July 2023 by Julia Wantland
Amazing customer service! Ask for Phillip! Very helpful and knowledgeable with custom bags ❤️
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June 2023 by Christen Nino De Guzman
I was really excited to buy my first pair of Prada shoes from this store. This was the most expensive pair of shoes I’ve ever purchased. I wore them one day to an event for a few hours and they fell apart completely. I spent over $1,000 dollars on them so I returned to the store immediately after to see if they would help me. I was not asking for a refund and was open to an exchange of the same pair, repair or anything really. The staff was super rude and dismissive and told me to go to a cobbler. I was disappointed that they wouldn’t help me and the worst part was they didn’t seem to care at all.
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May 2023 by Galaxia
thank you to the wonderful SAs in this store who go above and beyond <3 even when i was just buying a card holder, james showed me every style they had to make sure i could see all the options.
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May 2023 by John Sundahl
Took my girlfriend here so she could pick her birthday present. She chose a beautiful handbag that cost a small mint but her smile was worth it. Happy Birthday my love.
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April 2023 by Poch Blanco
I'd like to send a shout out to Glenda. She is the best. Always attentive and never pushy. She is a delight to work with all these years since she was at Saks. Cheers ?
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February 2023 by Brenton B.
Prada Beverly Hills store was a great experience. Amazing selection and fantastic service as my wife picked out her new bag. Definitely stop in.
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January 2023 by Menabdro M.
It's a very busy store long wait but it's worth it because the staff is very professional and willing to help you in all your shopping needs
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January 2023 by David Arce
100 stars to the most amazing customer service rep in this store, Sam is the best! ??⭐️⭐️⭐️⭐️⭐️
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December 2022 by Terence Ross
I am having a difficult time receiving the two packages I ordered. I have not been able to contact the store. I am very unhappy at the difficulty of receiving a purchase and lack of responsiveness of staff.
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October 2022 by Racers Edge
Hands down amazing experience. They made my wifes childhood dream come true