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October 2025 by Michelly Mueller
We were driving up from San Diego when a piece under our car came loose. We called the shop and Tristan told us to stop by, and he helped us right away. He fixed it in just a few minutes. He was very kind, honest, and helpful. We are so grateful, especially while traveling! Highly recommend this shop to anyone in Big Bear.
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October 2025 by Andreh louisa
I had a very bad experience with this auto shop. I dropped off my car for service, and when I came the next day to pick it up and pay, the guy told me he was on lunch break and that I had to either wait an hour or come back later.
So I came back the next day again. When I arrived, they had other customers, so I waited again until they finished. All I wanted was to pay and get my keys, but instead, the guy started explaining things while I was just standing there. When I asked why I had to come two days in a row just to pick up my car, he started laughing at me together with another customer.
That was extremely rude and unprofessional. The customer service here is very, very, very bad. I will never come back.
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August 2025 by Kristen
The most WONDERFUL people and mechanics I have ever met in fifty years.
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August 2025 by Barry Bennett
Had a tire puncture, immediately attended to it and fixed it at a remarkably low price. As an out of town visitor was both relived and impressed
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April 2025 by Roger R
Tristan from Big Bear Auto Repair is a true professional and wonderful human being. He went above and beyond evaluating my vehicle and recommending next steps objectively and honestly.
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February 2025 by Tural Salmanov
Good service and good communication i like that , thank you so much for helping 👍🏻
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February 2025 by Miabella Woods
I got a flat tire on my way to go snowboarding and Tristan was so helpful. He got me in and out of the shop in 10 minutes and I made it to the mountain on time. I can’t rave about him enough, he made having a flat tire stress free.
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December 2024 by Jennifer Ullrich
Very quick and very honest! Thank you
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October 2024 by Sean Alcorn
Fantastic service! Had a nail in my tread and these guys helped us with amazing efficiency and a reasonable price!
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October 2024 by David Allen
Super nice and courteous. I highly recommend this place.
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September 2024 by Juanice Johnson
Excellent service auto mechanics are awesome they always exceed my expectations. Been there for all my auto repairs and they never disappoint.
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August 2024 by Nancy Gore
After a scary experience on the road up to Big Bear we found this shop and they were able to work us in and get us back on the road…..couldn’t have had a better experience. Highly recommend.
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July 2024 by Hi-Fi Pizza Pi
These guys saved the DAY! David and the crew squeezed us in in an emergency (it’s always an emergency, right!?) and got right down to the problem at hand, and solved quicker than expected. Decades of experience and the know-how with these guys. Helped get us back up and running day-of and helped prevent any future issues too. Incredible shop and crew!
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July 2024 by ben guthrie
Very fast, friendly, and helpful. Glad I stopped here for my tire issue.
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January 2024 by Nicolas Delgado
I had a couple great experiences. Everyone was so friendly on the phone and on site to help me with my tire issues. Happy to have a reliable and trustworthy place in Big Bear to go to.
