-
November 2023 by Harry Stovall
Big Bear Auto technicians were friendly, professional and very knowledgeable. They diagnosed my brake problem and quickly resolved the problem.
-
October 2023 by Ralph B.
Great service Danny and Heather are outstanding! They are very helpful, knowledgeable, efficient, , reasonable priced, and friendly,
-
October 2023 by Kory Sturgeon
Been taking my cars here for a few years now, they’re always extremely helpful, great with communicating, and fair with prices and labor. They’ll continue to be my go-to mechanics!
-
October 2023 by Aiden M.
Had an accident off-roading and couldnt drive safely home. Sunday night late, called and had a tow-truck out by 15 min (it was very cold so glad it was quick). David the tow-truck driver helped me out and got me set to have it delivered to repair shop. Was very grateful for the service and he even complimented my truck! Will definitly come here with all needs
-
October 2023 by Christine Smith
These guys know how to fix a German car. My Mini sat for over 2 years while no one on the mountain could fix it. Then I found Big Bear Auto and Tires. John knew exactly what to do.
-
September 2023 by Andre V.
Had my truck break down climbing the hill to big bear. The tow truck company took my truck here and dropped it off. The next morning I stopped by and explained the situation. They had the truck diagnosed AND repaired before lunch. They saved the family trip. Very friendly and honest workers.
-
September 2023 by Andy C.
My car would not start and it was Labor day and I thought I would be stuck in Big Bear until Tuesday or later. I called Big Bear Auto Repair and they were open and had me back on the road in a few hours. Danny is smart enough to be open on a holiday to help people get back home after the long weekend. I highly recommend their shop.
-
August 2023 by Teresa Y
Halfway up the mountain on our drive from Joshua Tree to Big Bear, the car indicated the engine was at a high temperature and we needed to pull over for safety. Very quickly we realized we had a massive coolant leak and had to get a tow.Big Bear Auto popped up with a quick search as a highly rated auto shop. Unfortunately it was Sunday so we couldn't call to check if they had room in their yard or if there was a huge backlog of cars to be serviced ahead of us. Nothing to fear, the tow arrived at the shop and there was plenty of space. They have a voicemail to call into after hours and also accept texts.On Monday, we received a call from Tristan as soon as the shop opened and he got the ball rolling with a timeline of what he would be checking and how long it might take plus the pricing. He was amazing in giving us a call every step of the way as he performed his diagnostic and repairs. After two days, the car had a new coolant tank and water pump and he was happy to show the old parts and explain what had happened. As we let him know in the very first conversation that we were from out of town and would be driving straight back home to the Bay Area as soon as we got the car back, he also made sure to test the car and engine thoroughly.Great service. Prompt service. Fair pricing.
-
August 2023 by Deven
Tristan ( I hope I am spelling that correctly) is awesome!! He fixed a problem I've had that no other shop was able to figure out. This guy is legit the best. My car is now working beautifully thanks to this guy.
-
August 2023 by Alicia Brewer
I was on vacation and needed some codes read. Travis was fabulous. So knowledgeable and explained everything to me about what was going on. He let me take pictures of the codes and was so professional. They seem very reliable and ho est. Would highly recommend!
-
July 2023 by Rick O.
My engine check light lit up as I approached Big Bear Village. The alarm shrieked and I was scared that my old car would need expensive repairs far from home. Next morning I got to Big Bear Auto Repair before they opened. Tristan immediately responded to my request for an electronic diagnosis. It only took him a few moments for him to pronounce a clean bill of health and attributed the alarm to the strain of climbing 7,000 feet in an old car in excessive heat. He was done before the shop opened and was on to providing friendly service to the next customer.
-
July 2023 by Sarah W.
I'm here visiting and my low tire pressure light came on. I'm not good with cars so I went here. He took care of it for no charge. So nice.
-
July 2023 by Adam Gonzales
Check engine light came on, pulled in, Tristan hooked it up, told me what was up, cleared the light, didn't charge meIn and out in about 15 minutesThanks Tristan!
-
July 2023 by Daniel Soares
Danny was busy, but dropped what he was doing to conduct a quick tire inspection and remove a nail today. Wouldn't take any money for the help either. Thanks for the assistance. I would recommend this business.
-
July 2023 by Gregory McElwain
Professional, fair, honest and quick!As an out of towner with some concerns before the long road trip home, the team at Big Bear Auto Repair and Tire took great care of me. They even fit me in on the 4th of july. They diagnosed the problem, gave fair recommendations, and were great to work with.
