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October 2024 by Prentice Byrd
While visiting beautiful Big Bear Lake, we stopped inside Scenic Gifts to purchase souvenirs. I bought a hydro flask water bottle. It wasn't until I returned home I noticed that the bottle was defective / damaged. I called a couple times and left messages, and no one ever returned my call. I called again and spoke with a lady who told me that the mananager would give me a call. That never happened, so I called back to follow up, and the same lady tells me with a lot of attitude, that there's evacuation all over Big Bear and people are threatened by a fire, and I have the nerve to call them about a water bottle, then hung up in my face. Need I say more.
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August 2024 by Maria cristina Alvarado
Amazing store and prices.
They have two amazing person Marie and Dalia I think so .
I was walking around to finding an special t-shirt and they offer to make the t-shirt with the designer that I wanted.
Very kinds they game me a lot of options and I choose it. In 3 minutes was ready!!!!!
Amazing! And thanks!!!
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March 2024 by juan ace
Interesting place with great customer service and friendly staff with great views and great ambient
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January 2024 by Danielle R.
We love this gift store! They're really nice and friendly. You can build your own bear / plushie here which is so cool and we got one of those and my husband also got a hat he liked. Highly recommend!
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December 2023 by Michelle R.
I love this shop! It has all kinds of wonderful souvenirs from Big bear. I bought a wooden picture frame, several wonderful postcards (lenticular ones that are hard to find now days), some Mcall's Candles (they all smell devine!) and my older son wanted a pocket knife. All prices are very reasonable so we kind of went on a shopping spree here. I highly recommend this store if you visit the village. Customer service is wonderful as well! I love the re-useable gift bag I got with my purchase! Thank you!!
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December 2023 by Day Morales
We went here while on holiday for Thanksgiving and got some pretty great stuff for a reasonable price, but we had an issue with the transaction that we did not notice until much later. In short, we were able to connect with the store owner, Jeannine, after hours to see about resolving the problem which she happily did. She was more than apologetic and kind about the mistake and she did wonderfully at reassuring us that everything would be handled, and it was handled.
The staff is very polite, engaging, and helpful. The overall experience was fantastic despite the unexpected issue. Jeannine’s fast and enthusiastic response to our problem only served to further our admiration of the store she runs. Her personal action on this matter was clear enough to see that the quality of her store and the staff she has on are only a reflection of herself.
My husband and I were very pleased with everything and we strongly recommend that anyone who is in the area should shop here.
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December 2023 by Danna Morales
We went here while on holiday for Thanksgiving and got some pretty great stuff for a reasonable price, but we had an issue with the transaction that we did not notice until much later. In short, we were able to connect with the store owner, Jeannine, after hours to see about resolving the problem which she happily did. She was more than apologetic and kind about the mistake and she did wonderfully at reassuring us that everything would be handled, and it was handled.The staff is very polite, engaging, and helpful. The overall experience was fantastic despite the unexpected issue. Jeannine’s fast and enthusiastic response to our problem only served to further our admiration of the store she runs. Her personal action on this matter was clear enough to see that the quality of her store and the staff she has on are only a reflection of herself.My husband and I were very pleased with everything and we strongly recommend that anyone who is in the area should shop here.
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November 2023 by Mandy Back
There are pretty props and things to see everywhere.
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November 2023 by PJ
Cute store for Big Bear memorabilia
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November 2023 by Chris Taddei
Tourist stuff.
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August 2023 by 21st Century Sermons Dr. David Morehead
The owner was very nice and welcoming to the store. You could tell that she loves what she is doing. I picked out two T Shirts - she took the time to show me the material to see if that's what I wanted. Then she went and printed the shirts on the spot. And gave a discount. Super friendly. If you want to shop in Big Bear go to this store first!
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March 2023 by Michelle Blair
The Village is alway a fun time, anytime of year but especially during the summer on a weekday when the sidewalks are less busy!Lots of wooden bears for photo opportunities. Nice variety of shops to purchase some memorabilia at.
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January 2023 by Jeffrey Reyes
Awesome shop with a bunch of items you can't find anywhere else
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November 2022 by Kelly Haidet
Very friendly staff.
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November 2022 by NiNjAaSSaSSiN
didn't buy anything but the hospitality was great!
