-
February 2024 by John Muth
Well in stock, very helpful
-
January 2024 by Nati Nati
Workers are always busy and you have to wait with your questions. Not extremely friendly either. Unless they know you by name.
-
November 2023 by Josh S
Awesome people working at Butcher Block! Great hardware store for this small town! God Bless Butcher's Block
-
November 2023 by Briana J.
Really poor customer service would not recommend anyone this place. I told the employee up front on the register I needed some type of plywood and they look at me as if I didn't know what I was talking about. It seems as if no one there wants to work with how rude they are. I believe customer service is to imply your mannerisms and no one implied that here. Instead I got dirty looks and a bad experience. I wish them well in this local business.
-
November 2023 by K M.
We've always tried to buy from Butcher's Block because they're a local business but wow was a cashier with the initials MW rude--unbelievably rude. There's no excuse for her behavior. None. Retraining in customer service is needed for her. I hope management pays attention to the negative reviews just as much as them seem to be paying attention to the good ones. Both represent customers.
-
November 2023 by Oscar Palomino
Worked in Big Bear last week and paid a few visits here. Great customer service and very fair prices for being up the mountain! Definitely will continue to shop here!PS: This place isnt racist like DIY Home Center down the street. So bring your business to Butcher’s! ??
-
October 2023 by Shane B.
Really nice people here, they couldn't help me with anything to get my drone out of a tree but knew the perfect place that could. They were attentive and willing to help no matter what and that's hard to find now a days. Very appreciative of this place and these people. Made the weekend visit experience even better.
-
October 2023 by Oscar P.
Worked in Big Bear last week and paid a few visits here. Great customer service and very fair prices for being up the mountain! Definitely will continue to shop here!PS: This place isnt racist like DIY Home Center down the street. So bring your business to Butcher's!
-
September 2023 by Chris P.
Workers are helpful and knowledgeable. The store it self is stocked well and full of useful tools, equipment, and materials!
-
August 2023 by aceyorba
Amazing selection of everything. Can't believe they fit everything In This place.
-
August 2023 by Robert Davis
I'm a local repair man and I shop here daily they have always been helpful and honest
-
August 2023 by Deb Young
Got a cool straw hat and the price was really reasonable!
-
July 2023 by Lee Justice
Extremely friendly customer service. Very very helpful and patient. Excellent selection of products
-
July 2023 by Nick G.
Always like butcher blocks friendliness & assistance on household/hardware needs
-
June 2023 by Willie G.
Hidden gem in the mountains, This place has everything you need for the typical DIY homeowner or if you're a contractor. I was impressed with the large inventory, and I found bird feed at a good price. Friendly staff, great service! I'm definitely returning here for my next project.
