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January 2024 by Helen Han
My husband and I stayed here for ski trip and this is our first time in Big Bear Lake! We stayed one night here. We are very happy with the lodge. The staff/owner are very pleasant and very nice. The room has everything you need and there is a kitchen area with microwave and small fridge, coffee maker. It’s clean, warm and comfortable. The king size bed is super firm and comfortable. We are very picky about the hotel beds and this one is very good. Location is very good and it’s close to all places you want to go. It’s great location for us for the ski trip! If you have questions, they message with answers promptly and provide information you need. It’s very helpful. We’d love to come back here again next time we are here. Thank you for making our stay comfortable and pleasant!!!
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January 2024 by Joel Pak
I got this place due to everything being booked and them being the only place that have available units. Last minute. What a nightmare come true.Infested with bed bugs. Had a UV light with me, stains everywhere. Bed couch, floors, everywhere. Dirty. Smells, and not clean. With the UV light, you can see the bugs crawling around the top sheets. After I sort through my vids, I'll edit this post and post the vids of the bugs on the bed and also the rest of the place. Toilet seat was lifed, yellow urine stains on the bottom from dripps. So gross. The bed bugs. That was crazy. I was literally iching in a few minutes, and it was all o over my body, and I sleep with clothes on at each place I stay at just in case. My dogs didn't even want to sit on the bed or couch. They sat next to the fireplace so they wouldn't get attacked. I did. Outdated, old, everything was broken, dirty, and it felt like if I continued there for a few days, I'd probably would have gotten an STD. The place is horrific. Not sanitary what so ever. Cheap bar across the way. Everyone comes back drunk and runs a muck. Hang memebers to my left and to my right. Dude's drunk, just yelling at his wife. Didn't know this until later, but found out that there was a stabbing that happened there. SMHNot even safe.
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January 2024 by Joel P.
I got this place due to everything being booked and them being the only place that have available units. Last minute. What a nightmare come true. Infested with bed bugs. Had a UV light with me, stains everywhere. Bed couch, floors, everywhere. Dirty. Smells, and not clean. With the UV light, you can see the bugs crawling around the top sheets. After I sort through my vids, I'll edit this post and post the vids of the bugs on the bed and also the rest of the place. Toilet seat was lifed, yellow urine stains on the bottom from dripps. So gross. The bed bugs. That was crazy. I was literally iching in a few minutes, and it was all o over my body, and I sleep with clothes on at each place I stay at just in case. My dogs didn't even want to sit on the bed or couch. They sat next to the fireplace so they wouldn't get attacked. I did. Outdated, old, everything was broken, dirty, and it felt like if I continued there for a few days, I'd probably would have gotten an STD. The place is horrific. Not sanitary what so ever. Cheap bar across the way. Everyone comes back drunk and runs a muck. Hang memebers to my left and to my right. Dude's drunk, just yelling at his wife. Didn't know this until later, but found out that there was a stabbing that happened there. SMH Not even safe.
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November 2023 by Ethan Cleveland
Look…tons of places in big bear to lay your head. But I like this place. Simple, easy, perfect. Checked in after hours and could not have been easier! And i have the whole place to myself! Perfect!
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August 2023 by Tracy H.
Friendly staff and comfortable room. I love the real coffee cups and two glasses. We did not have a fire in the fireplace but will in the winter. The bathroom is small if you are a larger person it may be tight. You can hear the traffic on the street. Within walking distance to Aztec restaurant and liquor store.
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February 2023 by Senapati Amandhita Narottama
The cabin was very clean and spacious enough for two people. I was able to park right in front of the cabin and charge my car on the spot. For the price that we're paying, this is much better than staying at an Airbnb or Vrbo. Location is also very easy and close to a lot of things. Would stay here again!
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February 2023 by AUIE
Excellent and affordable lodge for couple on a weekend getaway, excellent location,extremely clean & comfortable . Upon arrival we were warmly welcomed by the friendly reception staff, entered our room it was warm and we had a personalize card made for our anniversary, it’s not fancy but it’s the thought that counts!Location is accessible to major tourist spotClose to restaurantsEasy and safe parking lotHuge fireplaceFirewood is $9(optional to purchase$Fireplace smoke was too strong and was lingering in the roomVent neededSmallest bathroom we’ve beenExcellent for what we need just to sleep to come and go.Practical.Would come back again.
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January 2023 by Andrea Da Ronch
I liked the place. First, the receptionist is friendly and provided good indications on what to do. The location is good and quiet. I left from the room and spend the entire afternoon trail running. There’s free parking and free Wi-Fi. The room and the little compound are cute.
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January 2023 by Silvia Reyes
It is already the second time that I stayed in this place and I have to say that it is a pleasure, very good service and very friendly secretary, I highly recommend
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January 2023 by Dave Ross
Ok motel with a cabin feel. The bed was like sleeping on a rock though.
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January 2023 by Cynthia Aguilar
such a cute small place. was easy to find. and was pretty clean.
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January 2023 by Blue Whale
Cute and cozy rooms, friendly staff at reception. Good wifi and easy checkin and check out process.Rooms: Cute! Cozy and with a fireplace. Small bathroom but all the amenities one could need.
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January 2023 by Marie Trujillo
Beautiful cabin loved the service very welcoming and the fire place was the perfect touch ♥️ Me and my husband loved
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January 2023 by Lily Y. Li
There was a bed bug infestation on the bed in Cabin#3 I stayed. I was bitten multiple times on my arm and back torsal each night and took pictures. The shower floor had mold infestation in the corner. The refrigerator needed to be defrosted due to thick ice inside and the freezer section has frozen brown dirty water. There was zero room/maid service during the multiple days I stayed onsite early September. I made the compliant to the front office staff, Rachel, who denied that they have these problems and said there's nothing they can do about it. I was charged in full and filed a compliant with the local health department right away.
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January 2023 by John Nelson
I was looking for someplace that I could just walk into the office and check in. Someone was there and ready to check me in. The service during my 4 day stay was extremely friendly and the best I'd ever experienced anywhere. A very cozy clean room. Staying here made my trip very enjoyable.