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February 2024 by michael radford
The younger Latino Guy has a 10" tongue and he can breathe thru his ears!!! Girls love him, that's probably why he is so nice.
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September 2023 by James Kizer
If they don't have it, they'll order and quick
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July 2023 by JT Smith
NAPA staff was very friendly and helped me with a quick repair. Thank you!
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May 2023 by Norman And Linda S.
I don't write many reviews (1 in the past 10 years), but my husband Norman just came home from NAPA and he couldn't stop raving about the service he received from David. My husband is a real idiot when it comes to mechanics, but David didn't make him feel that way at all. David was extremely knowledgeable in solving my husband's car problem and went so far above and beyond the call of being helpful that words can't properly describe it. I know there are other auto parts places in town, but it is impossible to receive better service than my husband received from David at Napa.
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May 2023 by Lori Foster
Helpful, informative. Very friendly staff
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August 2022 by Brianna Meyer
Worst customer service on the mountain do not go here
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May 2022 by Raul M
I paid 29 doller for a cheap pair of windshield wipers. Dang they rip me off man.. I could've paid 9 dollars at Wal-Mart.
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March 2022 by Scott Parker
NAPA is and always has been quality and dependable. Like in this visit , they were able to order an axel nut that Auto Zone couldn't get without ordering the whole axel.Its really nice having both stores.Big Bear is definitely growing so I'm sure each store will pick up where the other is unable.
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March 2022 by Brian Guendling
Just bought chains from this place. Gentlemen working the front was very kind. Taught me how to put them on. I’ll be back
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November 2021 by Seb Balogh
They got everything you need. Super helpful staff. Dropped off my old battery's there.
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October 2021 by Paige Nelson
They were a great help. I was unable to find an air compressor to fill up my truck tire. He suggested a few places but all were chammed with quarters and the card readers didn't work. One shop near the Village actually told me he didn't have time and his compressor was blocked by cars. Luckily Napa had a compressor in stock that I was able to purchase.
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October 2021 by Davey T
Nice guys working in this place. Good inventory so I don't have to drive down the hill
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July 2021 by Frank Kiley
The staff is knowledgeable got me what I wanted the next day
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July 2021 by Amber Valenzuela
Friendly and helpful service. Just don't expect a large variety of items, this is expected for the small town. But all the basics are available.
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July 2021 by Morgan Guffey
Love the cashiers here. Friendly with lots of knowledge.